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Just The Stump

Tree service · Rockford, IL · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 74 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 71%
5.0 ★★★★★ 37 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
22%reviews answered by the owner
Oct 2026latest review

Just The Stump at a glance

Google reviewers rate Just The Stump five stars based on thirty-seven reviews, with the owner responding to twenty-two percent of them. Customers frequently cite punctuality, fair pricing, and clear communication as key aspects of the service. The business handles stump grinding, tree removal, and yard cleanup, often completing large jobs quickly. One reviewer noted that delays could occur due to high demand, though they still recommended the prompt work.

  • Google rating: 5.0 out of 5 from 37 reviews (100% five-star).
  • Reviews on this page: 37 Google reviews (32 with written comments, 1 with photos).
  • Owner responses: the business replied to 22% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Tree Removal Service serving Rockford, Illinois.

Data from Google, last updated November 3, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability96Craft & service97Value100Momentum100Replies to reviews–Satisfaction: 98 (median 95)Reliability: 96 (median 94)Craft & service: 97 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Just The StumpTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Just The Stump: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Just The Stump: 96/100 on this factor. Category median: 94.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Just The Stump: 97/100 on this factor. Category median: 99.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Just The Stump: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Just The Stump: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
–

Bar = this company · dark tick = category median.

Star ratings

37 Google reviews we collected

  • 5 stars37100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 32 written reviews

  • Praise81100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1280%
  • Reasonable320%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2025%
  • Speed & response1721%
  • Price & value1620%
  • Would recommend1620%
  • Staff & attitude911%
  • Communication34%

What customers talk about

We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…want to highly recommend Jason Ackerman and his son, Ryan, for their EXCELLENT WORK in stump grinding, sawdust removal, and leveling the yard today.…”
  • “He told me when he would be out and he came right on time.”
  • “The quote was very reasonable for the size of the stump.”
  • “Very nice to work with and would definitely recommend Just the Stump!”
  • “Their skill and professionalism are definitely appreciated as we struggle to repair the aftermath of the tornado that struck Lena on April 17th.”
  • “Work was done in a timely manner with excellent communication.”

People customers mention

  • Jason 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Just The Stump for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jaimie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is our second time using Just the stump. Jason is very quick and accurate. He is very fair on prices and does a great job!!

Great priceTree stump grinding
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jason is on his game, Professional prompt service. Very reasonably priced. Exceeded our expectations. It’s not often that a service provider treats his customers this well.

Great priceTree stump grinding
Coty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jason came out and gave me a quote on grinding my stumps before the trees were down. Once the trees were cleared out, I called him and said that I was ready to get the stumps ground. He told me when he would be out and he came right on time. He ground 10 stumps in 1 day. He then came back and hauled away all the…

Great priceTree stump grinding
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, quick and clean. Highly recommend. Would definitely use them again. Thanks for the great work.

Great priceTree stump grinding
Carrie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience. Responsive and reasonably priced. Jason was a pleasure to work with. The job was done thoroughly and when promised. We would highly recommend.

Reasonable priceTree stump grinding
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Second time using Jason. Super easy to work with. Job always done as described. Fair prices.

Great priceTree stump grinding

Photos

Customer reviews

5.0 ★★★★★ 37 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jessica Danhof8 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great price! Good timing with responses and providing services

  • Price assessment: Great price
  • Services: Tree stump grinding
Response from the owner · a week ago

Thank you for choosing me, I appreciate the business.

Jaimie1 reviewTotal number of Google reviews Jaimie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is our second time using Just the stump. Jason is very quick and accurate. He is very fair on prices and does a great job!!

  • Price assessment: Great price
  • Services: Tree stump grinding
Response from the owner · a week ago

Thanks you for the business!

John Davis2 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason is on his game, Professional prompt service. Very reasonably priced. Exceeded our expectations. It’s not often that a service provider treats his customers this well.

  • Price assessment: Great price
  • Services: Tree stump grinding
Response from the owner · 3 weeks ago

Thank you, I appreciate the compliment.

Coty Qualls2 reviewsTotal number of Google reviews Coty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason came out and gave me a quote on grinding my stumps before the trees were down. Once the trees were cleared out, I called him and said that I was ready to get the stumps ground. He told me when he would be out and he came right on time. He ground 10 stumps in 1 day. He then came back and hauled away all the excess chips and left the ground flat. He took no payment until the job was 100% correct. I highly recommend Jason at Just The Stump.

  • Price assessment: Great price
  • Services: Tree stump grinding
Response from the owner · a week ago

Thank you for the business!

Roger Best1 reviewTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason does excellent work. I would recommend anytime

  • Price assessment: Great price
  • Services: Tree stump removal
Response from the owner · 3 weeks ago

Thank you it was a pleasure doing business with you

Travis1 reviewTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, quick and clean. Highly recommend. Would definitely use them again. Thanks for the great work.

  • Price assessment: Great price
  • Services: Tree stump grinding
Carrie Constantinescu10 reviewsTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience. Responsive and reasonably priced. Jason was a pleasure to work with. The job was done thoroughly and when promised. We would highly recommend.

  • Price assessment: Reasonable price
  • Services: Tree stump grinding
Amanda Bergman5 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Second time using Jason. Super easy to work with. Job always done as described. Fair prices.

  • Price assessment: Great price
  • Services: Tree stump grinding
Blake Klosa5 reviewsTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, hard-working. Did a great job. Thoroughly completed a pretty large job in less time than I thought it would take. Very nice to work with and would definitely recommend Just the Stump! They did all that they said they'd do at the price that I was quoted.

  • Price assessment: Reasonable price
  • Services: Tree stump grinding
Response from the owner · 2 months ago

Thank you Blake for the bottled water, very nice jesture.

Jonathan Modler4 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing job! Highly recomend his services.

Just The Stump on Google Maps →

Business details

  • Address: 210 E Main St, Winnebago, IL 61088
  • Phone: (815) 222-7801
  • Service area: Rockford, IL