iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 56 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
4.9★★★★★200 Google reviews · 23 photos
98%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate JustMac Detailing 4.9 out of 5 stars based on 200 reviews, citing thorough interior and exterior detailing, paint correction, ceramic coating, and PPF installation. Customers frequently praise the shop's punctuality, fair pricing, and professional communication regarding scheduling and results. One common criticism involves poor customer service, specifically an instance where an appointment was rescheduled without an in-person assessment, leading to a wait time and dissatisfaction.
Google rating: 4.9 out of 5 from 200 reviews (98% five-star).
Reviews on this page: 200 Google reviews (169 with written comments, 46 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 20, 2026.
Service: Car Wash serving Elizabeth, New Jersey.
Data from Google, last updated October 29, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
JustMac DetailingCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JustMac Detailing: 94/100 on this factor. Category median: 93.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JustMac Detailing: 91/100 on this factor. Category median: 91.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JustMac Detailing: 90/100 on this factor. Category median: 100.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JustMac Detailing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JustMac Detailing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JustMac Detailing: 94/100 on this factor. Category median: 91.A
94
Bar = this company · dark tick = category median.
Star ratings
200 Google reviews we collected
4.9of 5
5 stars19698%
4 stars11%
3 stars11%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 169 written reviews
100%praise
Praise257100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6626%
Would recommend5923%
Staff & attitude5722%
Price & value2710%
Speed & response197%
Honesty & trust177%
Communication135%
What customers talk about
We read 169 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The level of care, precision, and attention to detail they put into their work is second to none.”
“I would recommend Justmac auto detailing for their outstanding detailing services.”
“I finally decided to have it professionally detailed, and I’m so glad I did!”
“The prices are fair, communication was clear throughout the entire process, and he really makes you feel welcomed from the moment you arrive.”
“When I bought my Audi I needed to protect it right away.”
“I can honestly say for my car to stay in prestige shape I will continue to go to JUST MAC”
“Always professional and fast work with great communication”
People customers mention
Dellon13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired JustMac Detailing for 8 kinds of job. Pick one to see what they paid and said.
MMichael8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Hands down best work, service and owner in all of New Jersey!!! When I bought my Audi I needed to protect it right away. I was referred by a family member to check out Juct Mac and I’m so glad I did.I met the owner and booked that same week. I got front end PPF and ceramic coating on the whole vehicle. I can…
KKirmala7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had my Acura RDX parked under a tree for a while, and the water stains and buildup on the paint were terrible. Some of the stains were so stubborn that no matter what I tried, I just couldn’t get them off myself. It had gotten to the point where even the windows were hard to see out of.
I finally decided to have…
NNicoleLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
⭐⭐⭐⭐⭐ Absolute Perfection! My Husband’s Car Looks Brand New!
I cannot say enough good things about JustMac Detailing! My husband’s car had accumulated a lot of scratches and deep swirl marks over time, and they managed to eliminate them completely.
The level of care, precision, and attention to detail they put…
FFarazLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
The real deal holy field. They did a seriously thorough job getting my odor eliminated from water damage. I tried myself couldn't get it out, and they did it in just over 24hrs. Also owner mad chill, shop is well kept, they slotted me in during a busy weekend. They Def take pride in their work. Would Def recommend
SSean2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Always professional and fast work with great communication
I will keep coming back to keep my car looking brand new
Iificatchuatthelight5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
STOP SCROLLING! I wish I could give this place 10 stars! I'm too cool to leave reviews but Just Mac is Just that damn good. I'll never go anywhere else for anything cosmetic. He turned my headlights Brand new! These things were gone years ago. I was gonna buy new ones for 700 bucks but a friend recommended these guys and now I recommend them to you!
Hands down best work, service and owner in all of New Jersey!!! When I bought my Audi I needed to protect it right away. I was referred by a family member to check out Juct Mac and I’m so glad I did.I met the owner and booked that same week. I got front end PPF and ceramic coating on the whole vehicle. I can honestly say for my car to stay in prestige shape I will continue to go to JUST MAC
K
Kirmala B7 reviewsiTotal number of Google reviews Kirmala has written across all businesses on Google Maps, not just this one.
I had my Acura RDX parked under a tree for a while, and the water stains and buildup on the paint were terrible. Some of the stains were so stubborn that no matter what I tried, I just couldn’t get them off myself. It had gotten to the point where even the windows were hard to see out of.
I finally decided to have it professionally detailed, and I’m so glad I did! They did a paint enhancement, interior detail, and water stain removal. The difference is amazing! My car looks so much cleaner and refreshed, and I’m really happy with how it turned out.
I honestly didn’t think some of those stains would come off, especially after everything I had tried. I’m really impressed with the work they did and appreciate the hard work and time spent making my car look brand new again!
I would recommend Justmac auto detailing for their outstanding detailing services.
N
Nicole GomezLocal Guide · 18 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Absolute Perfection! My Husband’s Car Looks Brand New!
I cannot say enough good things about JustMac Detailing! My husband’s car had accumulated a lot of scratches and deep swirl marks over time, and they managed to eliminate them completely.
The level of care, precision, and attention to detail they put into their work is second to none. They took their time, treated the car with absolute respect, and used high-quality products without rushing through the job.
Coming out and seeing the paint restored to a flawless, mirror-like finish was incredible—the car honestly looks like it just rolled off the showroom floor! If you want your vehicle done right by true professionals who care about the details, look no further. Worth every single penny. 10/10 recommendation!
F
Faraz AliLocal Guide · 26 reviewsiTotal number of Google reviews Faraz has written across all businesses on Google Maps, not just this one.
The real deal holy field. They did a seriously thorough job getting my odor eliminated from water damage. I tried myself couldn't get it out, and they did it in just over 24hrs. Also owner mad chill, shop is well kept, they slotted me in during a busy weekend. They Def take pride in their work. Would Def recommend
S
Sean high2 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
STOP SCROLLING! I wish I could give this place 10 stars! I'm too cool to leave reviews but Just Mac is Just that damn good. I'll never go anywhere else for anything cosmetic. He turned my headlights Brand new! These things were gone years ago. I was gonna buy new ones for 700 bucks but a friend recommended these guys and now I recommend them to you!
F
FAP AutoLocal Guide · 60 reviewsiTotal number of Google reviews FAP has written across all businesses on Google Maps, not just this one.
Excellent customer service from start to finish! Dellon and his team were very friendly, knowledgeable, and took the time to make sure everything was done right. The detailing was very thorough, and my car looked better than I expected when I picked it up. You can tell they really take pride in their work. Highly recommend.
