Customers describe JYR Junk Removal as punctual, efficient, and professional, often noting fair pricing and flexible same-day scheduling for items like furniture and yard debris. Recurring themes include quick response times, clear communication via text updates, and respectful service. However, a small number of low-star reviews criticize unclear pricing, specifically alleging that final costs differed from initial estimates and that some jobs were abandoned with debris left behind.
Google rating: 5.0 out of 5 from 328 reviews (99% five-star).
Reviews on this page: 328 Google reviews (266 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Furniture Removal Service serving San Francisco, California.
Data from Google, last updated November 11, 2026.
Star ratings
328 Google reviews we collected
5.0of 5
5 stars32699%
4 stars00%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 266 written reviews
99%praise
Praise55599%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response17932%
Staff & attitude11721%
Would recommend8215%
Quality & results7614%
Price & value6011%
Communication346%
Honesty & trust102%
What customers talk about
We read 266 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Called for same day service and received a quick quote with flexible scheduling!”
“They are reliable, fast, on time, friendly and the best rates.”
“I am very happy with their service and would definitely recommend them and the company to my friends.”
“The team did a great job to haul away my old dryer from 2nd floor.”
“They are friendly, efficient and have reasonable prices.”
“A little pricey but fast and efficient”
“Not only was the service very communicative but I received updates text message when they confirmed the window and when they were on their way.”
“Quick and professional service, transparent pricing”
People customers mention
Jose7 reviews
Johnny6 reviews
Charles5 reviews
Thumbtack3 reviews
Oladejo3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Called for same day service and received a quick quote with flexible scheduling! Price was fair. Great service
Response from the owner · 2 weeks ago
Jessica,
Thank you so much for the kind words! We're glad our same day service, quick quote, and flexible scheduling made things easy for you. Fair pricing is something we take pride in. We are always one call away for your next junk removal project.
I
It’s me Rob6 reviewsiTotal number of Google reviews It’s has written across all businesses on Google Maps, not just this one.
Best junk removal service in San Francisco! These guys saved my bacon, they cleared out all the junk left behind from our move that my old landlord would’ve charged me 2x the amount of jyr. Professional and easy to deal with! Call them if you need help with junk removal or anything like that! Thank you 🙏
Response from the owner · 2 months ago
Rob,
Thanks for your feedback. We are always one call away for your junk removal needs.
V
Veronica Wolff9 reviewsiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
I have been using JYRJunk Removal for several times now for home and yard haul projects. They are reliable, fast, on time, friendly and the best rates. That’s why I’m a happy repeat customer! Thank you Johnny and the amazing teams!
Response from the owner · 2 months ago
SunsetChaser,
We really appreciate your feedback, making you a happy repeat customer by providing excellent customer reliable junk removal service is our number one priority. We will surely pass this down to Johnny and the team.
N
Neil N. Vidal4 reviewsiTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
Super easy to work with! I called on a Wednesday and they came Friday with a couple guys to clear out a lot of furniture, bags of clothes, old junk. They were very professional, arrived when they said they would and got everything we needed done. I would recommend them for any hauling needs.
Response from the owner · 4 months ago
Farah,
We appreciate your feedback. Our junk removal team from the back office to the field crew strive for great customer service. Looking forward to helping you in the future.
B
barbara burgess2 reviewsiTotal number of Google reviews barbara has written across all businesses on Google Maps, not just this one.
I found JYR through Thumbtack. They responded immediately. Quoted a very reasonable price. They were able to pick up the next day. Showed up right on time and were in and out in 10 minutes. Totally friendly and professional! We'll definitely use these folks again.
Response from the owner · 7 months ago
Hey Duncan! Love this detailed review! We strive to be prompt, fair-priced, and efficient with every job. Your kind words about our team's friendliness mean everything to us. Looking forward to helping again!
R
Roman9 reviewsiTotal number of Google reviews Roman has written across all businesses on Google Maps, not just this one.
Jose and Reynaldo were awesome!! Super quick, accommodating, and flexible with my work schedule
Response from the owner · 7 months ago
Hi Roman! So awesome to hear about your experience! 🙌 We pride ourselves on working around our customers' schedules while delivering quick service at JYR Junk Removal. Hope to serve you again soon!
A
Amy Siegel4 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
These guys are my heroes!!! I have been trying to get a broken fridge out of my apartment for months! I took it upon myself to get it done myself, they did it, got here on time, unwedged the “beast “ it’s gone!!
Thank you so much
Checked into having it done yesterday, they came today!! 😃
Response from the owner · 8 months ago
Hi Amy! Heroes on duty! 🦸♀️ Tackling that stubborn fridge "beast" was our pleasure. We're genuinely thrilled you found relief after months of frustration. Same-day service is what we strive for!
