Gabriel was super nice and super competent. I was impressed with this skill, knowledge, speed, and personality. I will be calling on him to keep my Yamaha in tune from now on.

Kaiser Piano Service
Kaiser Piano Service at a glance
Google reviewers rate Kaiser Piano Service five stars based on 161 reviews, with the owner responding to only six percent of feedback. Customers consistently describe the technician as punctual, communicative, and knowledgeable about both modern and vintage instruments. Services include tuning, voicing, repairs, and piano moving, often accompanied by detailed explanations of the work performed. Recurring themes highlight fair pricing and professional demeanor, with no common criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 161 reviews (100% five-star).
- Reviews on this page: 161 Google reviews (150 with written comments, 7 with photos).
- Owner responses: the business replied to 6% of reviews.
- Most recent review: October 30, 2026.
- Service: Piano Mover serving Tucson, Arizona.
Data from Google, last updated November 1, 2026.
Score profile vs other piano movers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
161 Google reviews we collected
- 5 stars161100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 150 written reviews
- Praise31799%
- Complaints21%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude9530%
- Would recommend5918%
- Quality & results4414%
- Speed & response4414%
- Honesty & trust3411%
- Price & value258%
- Communication186%
What customers talk about
We read 150 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He has a very professional demeanor along with his deep knowledge of pianos.”
“I seriously would recommend anyone is Tucson/Marana area to him.”
“Gabriel has been tuning our piano for over ten years and we cannot recommend him highly enough!”
“Gabriel is very knowledgeable, kind and did a fantastic job on our piano!”
“He is polite, honest, friendly and timely in his work and very efficient.”
“He was honest about issues that could potentially arise with a piano of its age and provided solutions.”
“His pricing is very reasonable and we look forward to a continuing relationship of him taking care of our piano in the future.”
“…rvicing my piano for several years and is always incredibly reliable, communicative, knows how I want it tuned, and goes above and beyond for any othe…”
People customers mention
- Gabriel 34 reviews
- Gabe 8 reviews
- Steinway 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Gabriel was super nice and super competent. I was impressed with this skill, knowledge, speed, and personality. I will be calling on him to keep my Yamaha in tune from now on.
Gabriel was amazing and incredibly knowledgeable. He tuned my ancient piano & it has never sounded better. He was honest about issues that could potentially arise with a piano of its age and provided solutions. Couldn’t be happier!
We have an 1899 Bozendorfer piano that needed tuning and some repairs. Gabriel diagnosed all the issues with the piano in a very short period of time, made the repairs and tuned the piano so it sounded wonderful. He has an intellectual curiosity about the operation of pianos that translates into a deep knowledge for…
Gabriel has tuned and repaired my Baldwin Grand Piano for over 20 years and replaced EVERY HAMMER HEAD in my piano about 6 years ago. He is, in my mind, highly skilled and is extremely knowledgeable about all the intricate inner workings of a piano. Highly recommend!
Gabriel is very professional and kind. He tuned my piano and did some adjustments so that it plays beautifully. He knew just how to care for my vintage piano. I am very grateful to have found him.
Gabe did a great job! He was professional and knowledgeable. His prices were very fair and his work was excellent. I will continue to use him for all of my piano tuning needs.
Photos
Customer reviews
5.0 ★★★★★ 161 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Gabriel was amazing and incredibly knowledgeable. He tuned my ancient piano & it has never sounded better. He was honest about issues that could potentially arise with a piano of its age and provided solutions. Couldn’t be happier!
Gabriel got me out of a bind with my old piano, very grateful!
Great experience! Super friendly and informative
We have an 1899 Bozendorfer piano that needed tuning and some repairs. Gabriel diagnosed all the issues with the piano in a very short period of time, made the repairs and tuned the piano so it sounded wonderful. He has an intellectual curiosity about the operation of pianos that translates into a deep knowledge for repairing the unusual which was the case for us. He has a very professional demeanor along with his deep knowledge of pianos. His pricing is very reasonable and we look forward to a continuing relationship of him taking care of our piano in the future. If you’re looking for someone to take care of your piano, Gabriel is your guy. Dick Colbert
Gabriel has tuned and repaired my Baldwin Grand Piano for over 20 years and replaced EVERY HAMMER HEAD in my piano about 6 years ago. He is, in my mind, highly skilled and is extremely knowledgeable about all the intricate inner workings of a piano. Highly recommend!
Gabriel is very professional and kind. He tuned my piano and did some adjustments so that it plays beautifully. He knew just how to care for my vintage piano. I am very grateful to have found him.
Gabe did a great job! He was professional and knowledgeable. His prices were very fair and his work was excellent. I will continue to use him for all of my piano tuning needs.
Gabriel has been servicing my piano for several years and is always incredibly reliable, communicative, knows how I want it tuned, and goes above and beyond for any other issues that may arise.
Gabriel is very knowledgeable, kind and did a fantastic job on our piano! I would highly recommend him!
Business details
- Phone: (520) 955-3201
- Website: kaiserpianoservice.com
- Service area: Tucson, AZ