Google reviewers rate Kanga Pest Control five out of five stars based on 387 reviews, noting that the owner responds to all feedback. Customers frequently cite punctuality, clear communication, and thorough inspections as key service attributes, with technicians often providing detailed education and addressing specific pest issues without pressure. The sole low-star review describes a decline in service quality, though the overwhelming majority of feedback highlights professional conduct and effective results for various pest removal needs.
Google rating: 5.0 out of 5 from 387 reviews (97% five-star).
Reviews on this page: 387 Google reviews (290 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Tyler is very thorough and knowledgeable with the pests we deal with. His follow-up is quick, clear, and informative. We have no problem recommending Kanga to anyone needing pest control!
Price assessment: Reasonable price
Price: $60–80
Services: Rodent extermination
Pest type: Rodents, Spiders
Response from the owner · 6 days ago
Paul, thank you for the great review and for recommending Kanga. We are pleased Tyler’s thoroughness and clear, timely follow-up made a difference. We appreciate your trust and look forward to helping whenever you need us.
10/10. Albert is our tech. Great service. Always pleasant, professional, responsive, thorough & knowledgeable. Takes the time to check in & answer questions or concerns.
Price assessment: Reasonable price
Price: $120–140
Services: General pest inspection
Pest type: Ants, Rodents, Spiders
Response from the owner · a year ago
Thank you for the fantastic review! It’s wonderful to hear that Juan provided you with such great service. We appreciate your recognition of his professionalism and responsiveness. Your satisfaction means a lot to us!
Services: Rodent extermination, Spider extermination, General pest inspection, Ant extermination
Response from the owner · a week ago
Kristina, thanks for the five-star review. We're delighted Albert did an awesome job and that you had a great experience. We look forward to assisting you again.
Alex was very professional, approachable, and scrupulous. He genuinely wanted to find the right solution to my problem. In fact he came back twice to inspect my property and the second time with a colleague he thought could help because of his particular experience with the specific problem we were trying to solve. They gave me a very reasonable solution and I greatly appreciated that both inspections were conducted without a fee. All together, I had a fantastic experience with this company and its employees. I greatly recommend them!
Services: Termite inspection
Pest type: Termites
Response from the owner · a week ago
Elisa, we appreciate you sharing such a detailed review. We are so pleased Alex and his colleague took extra time to find the right solution and that both inspections were helpful and fair. Your recommendation and kind words about our team’s professionalism mean a great deal to us.
Alex made a thorough inspection and didn’t try to upsell
Response from the owner · a week ago
Jeff, we appreciate you mentioning Alex’s thorough inspection and that he kept things straightforward. Hearing that you felt respected and not pressured matters to us. We value your feedback and look forward to assisting you again.
We have always been very happy with Kanga! They have gotten rid of our ant problem and they are always very thorough. Tyler has always had exceptional customer service! Kanga recently took care of some"visitors" in crawlspace and after performing our quarterly maintenance, Tyler offered to check for any activity, of which there was none, thankfully. I appreciate your thoroughness!
Response from the owner · a year ago
Thank you for your wonderful feedback! We're thrilled to hear that Kanga has effectively resolved your ant problem and that you found our service thorough. Alex appreciates your kind words about his friendly and helpful approach. We look forward to continuing to serve you in the future!
Thank you for the fantastic review, Derek! We're thrilled to hear you had a great experience with us. Your support means a lot and motivates us to keep delivering top-notch service. We look forward to seeing you again soon!
Thanks for the five-star note, William. We’re glad everything was good and appreciate you taking a moment to share that. We look forward to helping you again.