Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
Google reviewers rate Kaoud Rugs 5/5 from 285 reviews, noting the owner responds to 96% of feedback. Customers highlight punctual pickup and delivery, fair pricing, and helpful staff who assist with rug selection, custom cutting, and furniture moving. Services include cleaning, repairing, and installing area rugs and wood flooring. Recurring themes emphasize thorough workmanship, wide selection, and professional communication. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
285 Google reviews we collected
Phrases our text analysis found in 253 written reviews
How often each topic comes up in the written reviews
We read 253 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is friendly and helpful and the rug we had cleaned looks like new”
“Kaoud did an amazing job cleaning and repairing our 2 Persian rugs.”
“Seeing the damaged area was large, Kaoud offered a reweave or trim equally on both sides and then re-edge.”
“I highly recommend them for carpets, rugs, and now wood floors!”
“Fantastic customer service, timely completion of work fair pricing and good quality cleaning.”
“Kaoud’s offered to take our older, moth-eaten carpet in trade, and gave us a very good price on the replacement pieces.”
“Their helpful and friendly staff listened carefully to our needs and found exactly what we were looking for.”
“I have found them extremely reliable, honest and knowledgeable and patient and understanding the differences between the various rugs and therefore th…”
praise complaint · found by our text analysis, Google review wording unchanged.
Kaoud has always been our only place to go to for carpets/rugs. Their professional demeaner is the BEST. Yours truly. Charles & Patulla Comstock
Fantastic customer service, timely completion of work fair pricing and good quality cleaning... would highly recommend.
I’ve been a customer of Kaoud Rugs for many years and was always very satisfied with their selection, quality and exceptional customer service. Recently I worked with them to install wood flooring in a bedroom and family room, complete with new rugs, to replace some older wall to wall carpeting. I wasn’t aware that…
Kaoud Rugs' customer service is 5-star! The staff is friendly and helpful and the rug we had cleaned looks like new
Kaoud did an amazing job cleaning and repairing our 2 Persian rugs. They also set the rugs up in our home and were great about moving our furniture too. Very pleasant experience and great investment. Highly Recommend!
They were wonderful, arrived on time, picked them up, cleaned them and returned them to my house. Great service!
5.0 ★★★★★ 285 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Kaoud has always been our only place to go to for carpets/rugs. Their professional demeaner is the BEST. Yours truly. Charles & Patulla Comstock
Good Afternoon and thank you for the 5 star review! We appreciate your kind words and look forward to seeing you again soon.
Fantastic customer service, timely completion of work fair pricing and good quality cleaning... would highly recommend.
Good morning and thank you for the 5 star review! We appreciate you sharing your experience and look forward to seeing you again soon.
Great job and good service
Good morning David - thank you for the to 5 star review and sharing your experience! We look forward to seeing you again soon.
I’ve been a customer of Kaoud Rugs for many years and was always very satisfied with their selection, quality and exceptional customer service. Recently I worked with them to install wood flooring in a bedroom and family room, complete with new rugs, to replace some older wall to wall carpeting. I wasn’t aware that they also did wood floors and again I was very impressed with the level of quality, and over the top customer service. I highly recommend them for carpets, rugs, and now wood floors!
Good Morning and thank you for the wonderful 5 star review! We appreciate you sharing your experience and look forward to seeing you again soon!
Exceptional service and gorgeous rug!!
Good Morning and thank you for the wonderful review! We appreciate you sharing your experience and look forward to seeing you again soon!
Kaoud Rugs' customer service is 5-star! The staff is friendly and helpful and the rug we had cleaned looks like new
Good Morning Amanda and that you for the 5 star review! We appreciate you sharing your experience and look forward to seeing you again soon.
My rug looks brand new!!!
Good Morning Heather - thank you for the 5 star review! We appreciate you sharing and look forward to seeing you again soon.
Kaoud did an amazing job cleaning and repairing our 2 Persian rugs. They also set the rugs up in our home and were great about moving our furniture too. Very pleasant experience and great investment. Highly Recommend!
Good morning Veronica - thank you for the 5 star review and sharing your experience! We appreciate the kind words and look forward to seeing you again soon.
Kaoud Rugs is exceptional! They are thorough, careful, detailed and personable!
Good Morning and that you for the great review! We appreciate the 5 stars and look forward to seeing you again soon!
Very happy, wonderful job and experience
Hi Mark - thank yo so much for the 5 star review and sharing your experience! We are glad to hear you are happy with our service and look forward to seeing you again soon.
Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
