ANT EXTERMINATORS · AURORA, IL
Kaptar Environmental Pest Control Services - Naperville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%60+6Momentum 8%81+6.5Track record 7%24+1.7Accountability 5%66+3.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Kaptar Environmental Pest Control Services - Naperville

Better than 95% of ant exterminators · #2 of 40

5.0★191 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Kaptar Environmental Pest Control Services - Naperville for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 31

All 7 Google reviews tagged “Bee extermination”

★★★★★ Palm · 5 years ago

If more business were like Kaptar the world would be an even better place. Awesome customer service. Pleasant conversation and overall joy to work with. Upfront and fair pricing. Had the house and basketball hoop (yes..hoop) treated for bees/wasps today after reaching out to them in less than 48 hours. Even offered…

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Professionalism
★★★★★ Scott · 5 years ago

David was awesome! He was committed in making sure we were protected from the yellow jackets nests and hornets nests around our house and went the extra mile! He was very informative, professional, and very kind and a pleasure to work with. Thanks Kapatar and David!-Scott & Melissa

Bee exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Whitney · 5 years ago

I was very impressed by the speed and responsiveness of Kaptar. I called in the morning, had an inspection and a treatment by the same afternoon. The rate was reasonable and I wasn’t pressured to sign up for a pricey maintenance plan which wasn’t in my budget. I’m also comfortable with their guarantee and coverage…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Value
★★★★★ meghan · Edited 5 years ago

Dave was great and very professional. He was able to address our spider issue very quickly and explain what we could expect moving forward. I’d definitely recommend/use again.

Bee exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Lindsay · 5 years ago

I called Kaptar just yesterday concerning carpenter bees that were circling our deck. They came out same day to address them and the next day had all 26 of our carpenter bee holes patched. Thanks for making the situation go away quickly!!!

Bee exterminationHornet & wasp extermination
★★★★★ Carol · 6 years ago

Dave from Kaptar arrived on time. Did a full inspection of my house and detached garage. Was able to treat my entire property at the same time for bees, wasps and other nasty bugs. Very knowledgeable. I know more about aggressive bees and wasps than I ever imagined thanks to Dave’s inspection and explanation.…

Bee exterminationGeneral pest inspectionService not listed+ Quality
★★★★★ Chris · 6 years ago

Fantastic company. I had a yellow jacket hive removed by Dave, who was extremely enthusiastic and genuinely seemed to enjoy his job he was fast, knew his stuff, and was very easy to work with. I cant reccomend this company enough for pest removal. Easy 5 stars.

Bee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Kaptar, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q2: 5.00★ (10 reviews)2023-Q3: 5.00★ (11 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 5.00★ (31 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q3: 5.00★ (5 reviews)2025-Q4: 5.00★ (13 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q3: 5.00★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%60+6Momentum 8%81+6.5Track record 7%24+1.7Accountability 5%66+3.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
71
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
81
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
81
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
24
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+69 / −1
Professionalism
+67 / −1
Responsiveness
+72 / −0
Punctuality
+66 / −0
Value
+54 / −1

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