ANT EXTERMINATORS · AURORA, IL
Kaptar Environmental Pest Control Services - Naperville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%60+6Momentum 8%81+6.5Track record 7%24+1.7Accountability 5%66+3.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Kaptar Environmental Pest Control Services - Naperville

Better than 95% of ant exterminators · #2 of 40

5.0★191 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Kaptar Environmental Pest Control Services - Naperville for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 38

All 18 Google reviews tagged “General pest inspection”

★★★★★ Joshua · 3 years ago

I have been using Kaptar for several years to spray for ants and do general rodent and other pest inspection. The technician, Dave, is always prompt, courteous and thorough, taking the time to discuss options and treatments that are used. We have had no issue since our initial ant treatment, so I would say they do a…

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Krista · 3 years ago

The service was seamless and efficient, David came 3 times to set and check poison feeders for our mice issue. The 4th time he came he did an excellent job of sealing the house and explaining where they were coming in. It’s great that the service also comes with a 6 month guarantee so if we notice anything they’ll…

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 4 years ago

David from Kaptar was incredible. He was professional and did an exemplary job in solving our mice problem. I highly recommend him and Kaptar’s service to others.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Hutch · 4 years ago

Dave helped us out a ton with our ant problem! Thanks so much for all your help!

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Ed · 4 years ago

Do not call anyone else. These guys are awesome!!! They actually get rid of pests when other companies couldnt. They treated my facility and my pests went away in just days. Real easy and friendly to work with. They also guarantee their work. They are my new go to pest company. 5 stars all around.

General pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrew · 4 years ago

David is a consummate professional. When our issue arose, he scheduled a visit quickly, diagnosed the problem and took action the same day! I can’t say enough good things about Kaptar.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Palm · 5 years ago

If more business were like Kaptar the world would be an even better place. Awesome customer service. Pleasant conversation and overall joy to work with. Upfront and fair pricing. Had the house and basketball hoop (yes..hoop) treated for bees/wasps today after reaching out to them in less than 48 hours. Even offered…

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Professionalism
★★★★★ Fernando · 5 years ago

We had a great experience - Dave was very helpful, gave his honest opinions, did great work and alway showed up on time.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Laura · 5 years ago

Dave was extremely professional. He gave a thorough explanation of what our problem was and how the service would work. It was a huge plus that he was available within 24 hours of when I called, and just a few days later we’ve already seen a huge improvement. Would definitely recommend!

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Whitney · 5 years ago

I was very impressed by the speed and responsiveness of Kaptar. I called in the morning, had an inspection and a treatment by the same afternoon. The rate was reasonable and I wasn’t pressured to sign up for a pricey maintenance plan which wasn’t in my budget. I’m also comfortable with their guarantee and coverage…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Value
★★★★★ Gil · 5 years ago

Dave did an outstanding job in identifying and then resolving our exterior mice issue. It required several treatments as the mice loved the bait and told all their friends. Dave is very knowledgable, creative and personal which are fantastic attributes.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jackie · 5 years ago

Just had my free inspection with Dave to take a look at an ant problem I'm having. They really do mean free inspection. Great communication from this company and scheduling an appointment was very easy. The person answering your call is likely going to be the one coming out to inspect which is a nice personal touch…

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ AJ · 5 years ago

My wife and I have the house sprayed once a year as a preventative measure. Very satisfied with both the quality of service and product. Dave has helped us both times and has been incredibly responsive and informative.

General pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Shawn · 6 years ago

I found Kaptar on the internet , and let me tell you how Dave came out , inspected my property, gave me an estimate along with a wealth of Information regarding proactive approaches and ways to eliminate my futuristic fears. He has been extremely professional , communicative and timely . I was Even able to apply…

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Carol · 6 years ago

Dave from Kaptar arrived on time. Did a full inspection of my house and detached garage. Was able to treat my entire property at the same time for bees, wasps and other nasty bugs. Very knowledgeable. I know more about aggressive bees and wasps than I ever imagined thanks to Dave’s inspection and explanation.…

Bee exterminationGeneral pest inspectionService not listed+ Quality
★★★★★ CGFlyboy · 6 years ago

Dave is very thorough and provides an excellent service!

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Steven · 4 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jessica · 5 years ago

Rating only, no written review.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Quality+ Professionalism+ Value

vs category

Blue = Kaptar, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q2: 5.00★ (10 reviews)2023-Q3: 5.00★ (11 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 5.00★ (31 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q3: 5.00★ (5 reviews)2025-Q4: 5.00★ (13 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q3: 5.00★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%60+6Momentum 8%81+6.5Track record 7%24+1.7Accountability 5%66+3.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
71
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
81
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
81
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
24
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+69 / −1
Professionalism
+67 / −1
Responsiveness
+72 / −0
Punctuality
+66 / −0
Value
+54 / −1

Compare with