ANT EXTERMINATORS · AURORA, IL
Kaptar Environmental Pest Control Services - Naperville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%60+6Momentum 8%81+6.5Track record 7%24+1.7Accountability 5%66+3.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Kaptar Environmental Pest Control Services - Naperville

Better than 95% of ant exterminators · #2 of 40

5.0★191 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Kaptar Environmental Pest Control Services - Naperville for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 22

All 5 Google reviews tagged “General wildlife removal”

★★★★★ New · 5 years ago

We had a scurry of squirrels in the rafters of our gym, doing damage and creating extra work for our cleaning crew. Kaptar Environmental Services helped us resolve the issue in a timely manner. We really enjoyed working with Dave. Very knowledgable and accommodating!

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
★★★★★ norma · 5 years ago

I cannot even explain how incredibly professional and responsive David was. Somehow a squirrel was caught in our AC unit and let’s just say it wasn’t going to be moving anytime soon. They came out sooner than I expected at the most reasonable rate. I really cannot put into words how this be the only company we will…

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Kimberly · 5 years ago

David came three times and helped get a bird that was stuck in my chimney. He also sprayed the house for spiders. Very professional and friendly, will definitely be hiring Kaptar again!

Spider exterminationGeneral wildlife removal+ Responsiveness+ Quality+ Professionalism
★★★★★ Walter · 5 years ago

When we moved into our new home, we discovered we not only had squirrels in the Attic, but they were very clever Squirrels. This pest removal was definitely not routine!! Kaptar’s technician (David) was very creative, persistent, and used a number of different methods to solve several challenges, including…

General wildlife removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Gina · 6 years ago

David Ratautas was an extremely conscientious person. He was scheduled on the hottest day of summer this far & could have said it was too hot but saw the hole in the eaves had gotten larger & didnt want us to have worse troubles than we already did. We are so grateful to have the issue resolved.

General wildlife removal+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Kaptar, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q2: 5.00★ (10 reviews)2023-Q3: 5.00★ (11 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 5.00★ (31 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q3: 5.00★ (5 reviews)2025-Q4: 5.00★ (13 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q3: 5.00★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%60+6Momentum 8%81+6.5Track record 7%24+1.7Accountability 5%66+3.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
71
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
81
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
81
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
24
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+69 / −1
Professionalism
+67 / −1
Responsiveness
+72 / −0
Punctuality
+66 / −0
Value
+54 / −1

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