ANT EXTERMINATORS · AURORA, IL
Kaptar Environmental Pest Control Services - Naperville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%60+6Momentum 8%81+6.5Track record 7%24+1.7Accountability 5%66+3.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Kaptar Environmental Pest Control Services - Naperville

Better than 95% of ant exterminators · #2 of 40

5.0★191 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Kaptar Environmental Pest Control Services - Naperville for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 37

All 31 Google reviews tagged “Rodent extermination” · showing 20

MichaelLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David was efficient, explained everything came back three times and overall it was an excellent experience. I would recommend David from Kaptar.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David is wonderful ! Easy to work with, knowledgeable & has addressed our pest issues. Highly recommend David and this company

Rodent exterminationService not listed+ Responsiveness+ Punctuality+ Quality
Amna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been working with Dave for a few years now and he has always provided a great service and resolved our mice problems very quickly!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company is professional and responsive. David represents them well and did a great job handling our situation. I recommend them highly.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Extremely responsive, professional, knowledgeable and thorough service. Thank you!

Rodent extermination+ Responsiveness+ Quality+ Professionalism
Ronnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely recommend Kaptar Environmental Pest Control for your extermination needs. Had an issue with some carpenter bees and called Orkin out 2x to spray to no avail which prompted a home inspection by Orkin. Orkin saw traces of mouse activity and suggested a fix that would cost an excess of $10K. And yes,…

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
DooDoo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David R. did a great job, explained everything, and solved my problem. I would use this service again.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am extremely satisfied with the professional and caring service I received from Kaptar. David, the technician, found an entry point where mice were getting into my home. After doing a thorough house inspection he set bait stations then came back 3 times checking for activity while locating any other potential…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Krista6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was seamless and efficient, David came 3 times to set and check poison feeders for our mice issue. The 4th time he came he did an excellent job of sealing the house and explaining where they were coming in. It’s great that the service also comes with a 6 month guarantee so if we notice anything they’ll…

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David from Kaptar was incredible. He was professional and did an exemplary job in solving our mice problem. I highly recommend him and Kaptar’s service to others.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Andrew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David is a consummate professional. When our issue arose, he scheduled a visit quickly, diagnosed the problem and took action the same day! I can’t say enough good things about Kaptar.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Alexander3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was insanely responsive and very generous with the work that he did. He was always on time every time that he came to work and he was very punctual. Not only was he very punctual but he was very efficient in his work, he got rid of my rat problem extremely fast. I cannot believe how outstanding his work was. He…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
New1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a scurry of squirrels in the rafters of our gym, doing damage and creating extra work for our cleaning crew. Kaptar Environmental Services helped us resolve the issue in a timely manner. We really enjoyed working with Dave. Very knowledgable and accommodating!

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David is great. I won't use anybody else. He is very thorough and his methods actually PREVENT rodents from coming back. Many companies will set traps and NOT exclude. Once Kaptar was done NO MORE MICE. Haven't seen one mouse in two years since he completed his service. No brainer use Kaptar.

Rodent extermination+ Responsiveness+ Professionalism
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A friend of ours referred us to Dave at Kaptar after we found a mouse in our house. He was so great to come out and inspect everything for us and let us know what our options were -- without being too pushy, as many pest control services are. We were so impressed with how friendly and knowlegable he was. A couple…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave was extremely thorough. He explained everything he was doing and what he saw-taking pictures to show me when I didn’t want to go into the crawl space. Returned until the problem was solved. I would highly recommend Kaptar to everyone.

Ant exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Fernando4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a great experience - Dave was very helpful, gave his honest opinions, did great work and alway showed up on time.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Gisselle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave and his coworkers are very kind people and also comprehensive with the work. Very good pricing as well! 10/10 Recommend

Ant exterminationRodent extermination+ Quality+ Professionalism+ Value
Sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave is amazing! He is always super friendly, extremely knowledgeable and gets the problem taken care of quickly. His responsiveness is fantastic. We are newer owners of our home and had no idea what we were walking into as far as pests and insect and he has helped us navigate it this year!

Hornet & wasp exterminationRodent extermination+ Responsiveness
Gil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave did an outstanding job in identifying and then resolving our exterior mice issue. It required several treatments as the mice loved the bait and told all their friends. Dave is very knowledgable, creative and personal which are fantastic attributes.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (11 more) →

vs category

Blue = Kaptar, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q2: 5.00★ (10 reviews)2023-Q3: 5.00★ (11 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 5.00★ (31 reviews)2024-Q3: 5.00★ (9 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q3: 5.00★ (5 reviews)2025-Q4: 5.00★ (13 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q3: 5.00★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%60+6Momentum 8%81+6.5Track record 7%24+1.7Accountability 5%66+3.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
71
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
81
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
60
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
81
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
24
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+69 / −1
Professionalism
+67 / −1
Responsiveness
+72 / −0
Punctuality
+66 / −0
Value
+54 / −1

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