Experts Reviews · Company report
Kaptar Environmental Pest Control Services - Naperville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%60+6Momentum 8%81+6.5Track record 7%24+1.7Accountability 5%66+3.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Kaptar Environmental Pest Control Services - Naperville

Aurora, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 191 Google reviews

📞 Call (630) 432-1292Request a call backWebsite ↗

Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and reliability; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Kaptar Environmental Pest Control Services - Naperville is better than 71% of ant exterminators.B
71
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Kaptar Environmental Pest Control Services - Naperville is better than 81% of ant exterminators.A
81
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Kaptar Environmental Pest Control Services - Naperville is better than 88% of ant exterminators.A
88
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Kaptar Environmental Pest Control Services - Naperville is better than 60% of ant exterminators.B
60
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Kaptar Environmental Pest Control Services - Naperville is better than 81% of ant exterminators.A
81
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Kaptar Environmental Pest Control Services - Naperville is better than 24% of ant exterminators.D
24
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Kaptar Environmental Pest Control Services - Naperville is better than 66% of ant exterminators.B
66

Reviews for your job

Customers hired Kaptar Environmental Pest Control Services - Naperville for 8 kinds of job.

Kaptar Environmental Pest Control Services - Naperville for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 43/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 31

All 3 Google reviews tagged “Cockroach extermination”

★ Milad · 4 years ago

They did my business and guaranteed that will not be more cockroaches and the building have them again after 2 years. and i asked then to do it again asked for double the price.

Cockroach extermination− Quality− Professionalism
★★★★★ Denise · 5 years ago

I was out of my condo for 4 months and came home to cockroaches. After 3 unanswered calls to others, Kaptar answered my email immediately and was at my home by 2 pm. for a free inspection. He found a nest behind my refrigerator, After explaining the treatment for this difficult situation, I purchased the…

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Steven · 4 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination31$76–$282
Ant extermination20$71–$187
General pest inspection18$56–$116
Hornet & wasp extermination12$58–$282
Spider extermination11$63–$151
Bee extermination7$161–$371
General wildlife removal5—
Cockroach extermination3$76–$282

Compare with

Pest Arrest Pest Control logoPest Arrest Pest ControlExperts Score 71Aurora · 4.97★Pest Arrest Pest Control - Aurora logoPest Arrest Pest Control - AuroraExperts Score 71Aurora · 4.96★Men in Black Pest Control Services logoMen in Black Pest Control ServicesExperts Score 55Aurora · 4.95★