Analyzing 9,973,18410M ReviewsFor 28,13228.1K Experts

Kassey's Auto Repair logo

Kassey's Auto Repair

Auto repair shop · Detroit, MI

4.9 ★★★★★ 226 Google reviews · 9 photos
94%five-star reviews
0%reviews answered by the owner
Nov 2026latest review
📞 Call (313) 836-3046Request a call backWebsite ↗

Kassey's Auto Repair at a glance

Google reviewers rate Kassey's Auto Repair 4.9 out of 5 based on 226 reviews, with the owner not responding to any feedback. Customers frequently cite fair pricing, quick turnaround times, and transparent communication, noting that staff explain repairs clearly and test vehicles before payment. Services mentioned include brake work, wheel bearings, and engine components. However, two low-star reviews describe recurring mechanical issues and disputed charges, contrasting with the overwhelmingly positive experiences regarding honesty and reliability.

  • Google rating: 4.9 out of 5 from 226 reviews (94% five-star).
  • Reviews on this page: 226 Google reviews (177 with written comments, 7 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Auto Repair Shop serving Detroit, Michigan.

Data from Google, last updated November 11, 2026.

Star ratings

226 Google reviews we collected

  • 5 stars21394%
  • 4 stars42%
  • 3 stars52%
  • 2 stars00%
  • 1 star42%

Praise vs complaints

Phrases our text analysis found in 177 written reviews

  • Praise30099%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Price & value6823%
  • Staff & attitude4916%
  • Speed & response4916%
  • Honesty & trust4716%
  • Quality & results4615%
  • Would recommend3612%
  • Communication72%

What customers talk about

We read 177 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The prices are fair the owner is a great guy always have a positive attitude and does his best to get you in and out I highly recommend this place”
  • “Great guy love the enjoy an vibes respectable he was very helpful.”
  • “Great work , very quick and have you set and done fast.”
  • “Very reliable, great guy ALWAYS LIND HEARTED AND OPEN FOR HELP!”
  • “Fantastic service, would recommend to everyone I know!”
  • “I would definitely recommend it for prices and good quality prices”
  • “I had a power steering issue in my 2017 Camaro, and he explained in detail what the problem was and how he was going to fix it.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 226 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sophia Davis1 reviewTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very reliable, great guy ALWAYS LIND HEARTED AND OPEN FOR HELP!

Alaizah Gallmore1 reviewTotal number of Google reviews Alaizah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kassey always makes sure I’m good and well taken care of !

  • Price assessment: Great price
  • Services: Brakes
Tazhnea Mitchell2 reviewsTotal number of Google reviews Tazhnea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This the only place i come very fast and reliable

Maurisa Branch3 reviewsTotal number of Google reviews Maurisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work , very quick and have you set and done fast. Great customer service

diazhnea mitchell2 reviewsTotal number of Google reviews diazhnea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good worker , got done quick ! I really recommend!

Nevaeh LoveLocal Guide · 20 reviewsTotal number of Google reviews Nevaeh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great guy love the enjoy an vibes respectable he was very helpful. Show me everything that was wrong with my car. He made my life less stressful.

Ray Rogers1 reviewTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The prices are fair the owner is a great guy always have a positive attitude and does his best to get you in and out I highly recommend this place

Chanice Sutton3 reviewsTotal number of Google reviews Chanice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was great and fast and very nice very trustworthy he wouldn’t take my money until I drove if and made sure it was driving right I will be sending everyone here

  • Price assessment: Great price
  • Services: Electrical repair
Tamara Chandler4 reviewsTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good help. Gave me a good deal and showed a lot of love. I recommend.

  • Services: Brakes
Evan Armstrong7 reviewsTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kassey has the best customer service and will take great care of you for an amazing price!! He is top notch and his team is the best. Make sure you come here for all of your automotive needs!!!

  • Price assessment: Great price
  • Services: Tires, Steering & suspension repair, Wheel alignment, Brakes

Kassey's Auto Repair on Google Maps →

Business details