Andrea Lowell8 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKatie is the best!
Response from the owner · 2 weeks ago
Thank you Andrea 🫶
Katie Johnson PLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 65 child custody lawyersPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 61 Google reviews · 5 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
Katie Johnson PLC at a glance
Google reviewers rate Katie Johnson PLC five stars based on sixty-one reviews, noting the owner responds to all feedback. Clients frequently cite quick communication, thorough explanations, and professional handling of real estate, business law, and estate planning matters. Many highlight the firm's responsiveness to urgent legal issues and clear guidance on complex topics like leases and contracts. No specific criticisms appear in the provided excerpts, as all reviews are positive.
- Google rating: 5.0 out of 5 from 61 reviews (100% five-star).
- Reviews on this page: 61 Google reviews (60 with written comments, 1 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: October 6, 2026.
- Service: Child Custody Lawyer serving Holland, Michigan.
Data from Google, last updated October 26, 2026.
Score profile vs other child custody lawyers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Katie Johnson PLC: 99/100 on this factor. Category median: 89.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Katie Johnson PLC: 98/100 on this factor. Category median: 84.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Katie Johnson PLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
- 5 stars61100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 60 written reviews
- Praise14598%
- Complaints32%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3524%
- Would recommend3322%
- Speed & response2517%
- Honesty & trust2114%
- Quality & results1711%
- Communication1510%
- Price & value21%
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Katie is trustworthy, reliable, kind, and so helpful!”
“…ful helping us through our real estate purchase and permit approvals, would recommend to anyone looking for assistance in the western Michigan area…”
“Great service; I cannot recommend her highly enough.”
“She is knowledgeable, personable, quick to respond, and on top of it!”
“If you’re looking for a real estate lawyer who is trustworthy, knowledgeable, and genuinely cares about her clients, I would absolutely recommend Katie Johnson!”
“Katie helped me through a very stressful lawsuit and ultimately helped me reach a settlement.”
“She took the time to explain everything to me, answered all of my questions, and made sure I understood my options every step of the way.”
“Highly recommended this Lawyer, she is very friendly , affordable price and her assistance very helpful , Thank you”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Patrick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Katie was wonderful helping us through our real estate purchase and permit approvals, would recommend to anyone looking for assistance in the western Michigan area
Kaydi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Katie is an expert in her field!!! I wish I could give her 10 stars!!! I highly recommend her. You won’t be disappointed!
Morgan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Katie is an amazing attorney to work with. She is knowledgeable, personable, quick to respond, and on top of it!
Aracely1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend Katie Johnson for anyone needing a real estate attorney. Katie helped me through a very stressful lawsuit and ultimately helped me reach a settlement. From the beginning, she was professional, knowledgeable, responsive, and truly cared about my case. She took the time to explain everything to me,…
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Working with Katie has been such a positive experience for me as a small business owner. From our first consultation, she took the time to really listen to where I was at with my business, the areas I was struggling with, and what I felt I needed in order to move forward. One of the biggest impacts she made was…
Marie's2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Katie has been such an incredible support to Marie’s Green Apothecary. She has helped us navigate business challenges, explore opportunities for growth, better understand some of the legal and structural considerations that come with running a business, and connect with the right resources when needed. She takes…
Photos
Customer reviews
5.0 ★★★★★ 61 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Patrick Kurtz6 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKatie was wonderful helping us through our real estate purchase and permit approvals, would recommend to anyone looking for assistance in the western Michigan area
Response from the owner · 2 weeks ago
Thank you so much!
Kaydi Johnson4 reviewsTotal number of Google reviews Kaydi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKatie is an expert in her field!!! I wish I could give her 10 stars!!! I highly recommend her. You won’t be disappointed!
Response from the owner · 2 weeks ago
Thank you! 😊
brittany jones1 reviewTotal number of Google reviews brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you Katie 10/10 highly recommended
Response from the owner · 2 weeks ago
Thank you!
Jesse McMahanLocal Guide · 16 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKatie is trustworthy, reliable, kind, and so helpful! Highly recommend!
Response from the owner · 2 weeks ago
Thank you! 😊
Morgan Goddard3 reviewsTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKatie is an amazing attorney to work with. She is knowledgeable, personable, quick to respond, and on top of it!
Response from the owner · a month ago
Thank you Morgan!
Aracely Herrera1 reviewTotal number of Google reviews Aracely has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Katie Johnson for anyone needing a real estate attorney. Katie helped me through a very stressful lawsuit and ultimately helped me reach a settlement. From the beginning, she was professional, knowledgeable, responsive, and truly cared about my case. She took the time to explain everything to me, answered all of my questions, and made sure I understood my options every step of the way. I always felt that I had someone in my corner. I’m extremely grateful for Katie’s hard work, dedication, and guidance throughout the entire process. If you’re looking for a real estate lawyer who is trustworthy, knowledgeable, and genuinely cares about her clients, I would absolutely recommend Katie Johnson!
Response from the owner · a month ago
Thank you 🫶
Ashley S2 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWorking with Katie has been such a positive experience for me as a small business owner. From our first consultation, she took the time to really listen to where I was at with my business, the areas I was struggling with, and what I felt I needed in order to move forward. One of the biggest impacts she made was recognizing that I could benefit from additional support within the business and connecting me with someone who ultimately became a business partner. That introduction has helped bring a new perspective and support to my business during an important season of growth and change. I’m incredibly grateful for Katie’s guidance, encouragement, and genuine desire to see small business owners succeed. I would absolutely recommend working with her!
Response from the owner · a month ago
Thank you Ashley! ❤️
Marie's Green Apothecary2 reviewsTotal number of Google reviews Marie's has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKatie has been such an incredible support to Marie’s Green Apothecary. She has helped us navigate business challenges, explore opportunities for growth, better understand some of the legal and structural considerations that come with running a business, and connect with the right resources when needed. She takes the time to really listen and understand the needs of a small business while offering thoughtful, practical guidance and a fresh perspective. We’re so grateful for her support and would absolutely recommend Katie to other small business owners!
Response from the owner · a month ago
Thank you!!
Elizabeth Nienhuis6 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKatie was so helpful in setting up a Lady Bird Deed, as well as providing valuable advice to ensure everything is in order for my dad. Highly recommend!
Response from the owner · 3 months ago
Thank you Liz!
Business details
- Address: 44 E 8th St Fourth Floor, Holland, MI 49423
- Phone: (616) 215-4001
- Website: katiejohnsonplc.com
- Service area: Holland, MI