Google reviewers rate Kay's Pet Grooming 4.6 out of 5 based on 61 reviews. Customers frequently praise the gentle handling of small dogs, consistent grooming results, reasonable pricing, and friendly staff who often provide small gifts. Many note that the business operates with a limited capacity, requiring appointments well in advance and restricting service to established clients. A recurring criticism involves difficulty reaching the salon by phone and perceived rudeness when inquiring about availability for new pets.
Google rating: 4.6 out of 5 from 61 reviews (82% five-star).
Reviews on this page: 61 Google reviews (42 with written comments, 7 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: July 28, 2026.
Service: Pet Service serving Santa Ana, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.6
★★★★★
61 reviews on Google
5★50
4★7
3★0
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
MB
Michael Bui5 reviews
★★★★★
Kay’s very gentle and runs a tight ship. Make sure you call and make an appointment. She took care of my corgi that had a bad experience with his last grooming. She was gentle and patient. She specializes in smaller dogs so make sure you keep your expectations at bay if you have a large dog. Will be returning soon. Thank you Kay!
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Kay is such a sweet and careful groomer. She took amazing care of my baby and did a wonderful job. I’m very happy with the results and will definitely be back. Highly recommend 💕
I’ve been with Kay for almost seven years and appreciate her immensely. Pepper is just as handsome as I always expected from Kay. I have great respect for all she has done for her clients.
Pretty rude service. I just went and ask for an appointment and the lady on the front desk said the salon is not available for new customers, very disappointed
Response from the owner · 3 years ago
:)) of course she's BUSY because she's SPECIAL!!!
Call her and wait till the end of the PHONE massage...she's FULL of customers...nobody is cancel here, we prefer to wait for a day's on here for a groom on ower dog's 🥳 my precious Bella never ever had suck a beautiful grooming 🥳
Thank you!🙏🤩
