Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Kazama Auto Glass LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Kazama Auto Glass LLC

Apple Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 5.0★ from 206 Google reviews

📞 Call (323) 317-7909Request a call back

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kazama Auto Glass LLC is better than 100% of auto glass repair.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kazama Auto Glass LLC is better than 99% of auto glass repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kazama Auto Glass LLC is better than —% of auto glass repair.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kazama Auto Glass LLC is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kazama Auto Glass LLC is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kazama Auto Glass LLC is better than —% of auto glass repair.–
—

Reviews for your job

Customers hired Kazama Auto Glass LLC for 6 kinds of job.

Kazama Auto Glass LLC for auto windshield replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Auto windshield replacement”

Roanld1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

He was very professional got the work done quick and answered all my questions highly recommend . his price is very competitive it was better then most

Great priceAuto windshield replacement
ChristinaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Luis went out of his way to provide me service very last minute. I am so grateful for his services and his price was the fairest one, out of all the places I called. I will use him in the future, and will recommend him to others as well. Thank you Luis!!

Auto windshield replacement
Lesa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They are AMAZING! Great service, was surprised at how fast it went. GREAT PRICING, HIGHLY RECOMMEND and will be coming back if I need another window repair.

Great priceAuto windshield replacement
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service! Definitely recommend them!

Reasonable priceAuto windshield replacement
Stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent job! Luis kept me informed. He was fast and did the job right. I will be calling Kazama Auto Glass every time.

Great priceAuto windshield replacement
Johnita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They are amazing, service was fast. After searching around i decided to reach out based on their previous reviews and I'm very glad I chose them. The very next morning my windshield was replaced and their price is good ! I will be recommending them to everyone.

Great priceAuto windshield replacement
Savannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Luis for coming last minute and fixing my window with a great deal. Best deal I found in the high desert ! I appreciate it how fast you got it done !

Great priceAuto windshield repairInstallationAuto side window replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 81%Reasonable 18%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield repair43—
Auto side window replacement12—
Auto power window repair11—
Auto rear window replacement8—
Auto windshield replacement7—
Installation6—

Compare with

MVP Auto Glass Repair logoMVP Auto Glass RepairExperts Score 97Apple Valley · 4.97★Swift Appearance logoSwift AppearanceExperts Score 96Apple Valley · 4.92★Cali Auto Glass logoCali Auto GlassExperts Score 95Apple Valley · 4.92★