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KB Home Raleigh Design Studio

Home builder · Raleigh, NC

4.8 ★★★★★ 175 Google reviews · 24 photos
94%five-star reviews
89%reviews answered by the owner
Nov 2026latest review

KB Home Raleigh Design Studio at a glance

Google reviewers rate the Raleigh Design Studio 4.8 out of 5 based on 175 reviews, with the owner responding to 89 percent of comments. Customers frequently praise the staff for being patient, knowledgeable, and thorough during the home selection process, noting that the team helps guide buyers through complex decisions like flooring, lighting, and cabinetry without causing stress. One low-star review cites construction defects appearing years after move-in, specifically regarding siding issues that were not addressed by the builder.

  • Google rating: 4.8 out of 5 from 175 reviews (94% five-star).
  • Reviews on this page: 175 Google reviews (139 with written comments, 16 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Interior Designer serving Raleigh, North Carolina.

Data from Google, last updated November 9, 2026.

Star ratings

175 Google reviews we collected

  • 5 stars16494%
  • 4 stars42%
  • 3 stars11%
  • 2 stars00%
  • 1 star63%

Praise vs complaints

Phrases our text analysis found in 139 written reviews

  • Praise17499%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7643%
  • Quality & results4425%
  • Would recommend2514%
  • Communication1810%
  • Honesty & trust63%
  • Speed & response42%
  • Price & value21%

What customers talk about

We read 139 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very friendly, patient and explained everything in detail with great suggestions.”
  • “She did an amazing job of providing insight on the design process, and what looks and functions best (and was patient with my millions of questions 😊)”
  • “I highly recommend her to anyone looking for someone who truly understands design, quality, and home building!”
  • “Most importantly, she truly listened to our concerns and what we wanted and also help us see what we needed and were missing.”
  • “Dixie was professional, friendly, and genuinely cared about helping us make the best choices for our new home.”
  • “Ray has been very responsive when we needed him, which is giving us great confidence he will be with us through the building of our new home which is…”
  • “She never pushed me rush to make decisions and she gave me the reasonable recommendations.”

People customers mention

  • Dixie 39 reviews
  • Sherman 27 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 175 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
HSERE Htoo1 reviewTotal number of Google reviews HSERE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly, patient and explained everything in detail with great suggestions.

  • Price assessment: Great price
  • Services: Interior design
Response from the owner · 3 days ago

We're glad to hear that you had a positive experience working with KB Home!

Isabel Daumen13 reviewsTotal number of Google reviews Isabel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dixie was such a huge help in the design studio! She did an amazing job of providing insight on the design process, and what looks and functions best (and was patient with my millions of questions 😊)

Response from the owner · a month ago

We're thrilled to hear that Dixie was able to provide such a positive experience for you, Isabel!

Alokkumar Pathak2 reviewsTotal number of Google reviews Alokkumar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a wonderful experience with Dixie Sherman at the design studio. She was very thorough, gracious, knowledgeable and went extra mile to help us understand the selections. She has great poise and kept us well informed throughout the entire process.

  • Price assessment: Great price
  • Services: Interior design
Response from the owner · a month ago

Thanks so much for taking the time to share your positive experience with our team here at KB Home!

Yvethe2 reviewsTotal number of Google reviews Yvethe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had such a wonderful experience at the KB Home Raleigh Design Studio. Dixie was the one who assisted us, and she made the entire design selection process such a great experience. It was overwhelming at first but Dixie was incredibly patient, helpful, and knowledgeable. She took the time to understand our style and what we were looking for, while also helping us make choices that worked well together and stayed within our budget. We really appreciated how she guided us through everything without making us feel rushed or pressured. We’re so excited to see all of our selections come together!

Response from the owner · a month ago

Thank you for sharing these kind words with Dixie and the rest of the team here at KB Home, Yvethe!

Michael Moss5 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dixie was very helpful

  • Price assessment: Reasonable price
  • Services: Home building, Interior design
Response from the owner · a month ago

We're thrilled to hear that Dixie was able to provide a positive KB Home experience for you, Michael!

Vanesaa Javier5 reviewsTotal number of Google reviews Vanesaa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Walking into this appointment, we had no idea how to even decide on a cabinet color! However, if you are interested, or need someone to ask for, Mrs. Dixie is the person! She was not only incredibly kind, knowledgeable and patient but she had such a peaceful aura about her. She helped us make some of the most important decisions without ever making us feel overwhelmed. Most importantly, she truly listened to our concerns and what we wanted and also help us see what we needed and were missing. I walked out with all of my selections made, my home looking exactly how I wanted, within our budget, and feeling completely confident in our choices. OMG, I’m so excited! I’m beyond grateful for KB Home and thank you Mrs. Dixie for walking alongside us and making sure this experience was so special!

  • Price assessment: Great price
  • Services: Home building, Interior design
Response from the owner · 2 months ago

Thank you for sharing your positive KB Home experience with us, Vanessa!

Fang Xie4 reviewsTotal number of Google reviews Fang has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

KB's designers Dxie are professional, meticulous, and extremely patient. On a macro level, they showcase the design style, creating a harmonious integration between people and the design. In the details, they demonstrate humanistic care, making people feel the warmth and comfort of home. Similarly, the sales staff Michelle were excellent. In fact, we had already booked with another real estate company, but KB's sales staff were very sincere and extremely patient, which ultimately led us to sign the contract with KB. We are very grateful for their efforts. Our home-buying experience was fantastic!

  • Price assessment: Reasonable price
  • Services: Home building, Interior design
Response from the owner · 2 months ago

We appreciate you sharing your positive experience with the entire team here at KB Home!

Miriam Rodriguez1 reviewTotal number of Google reviews Miriam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had such a wonderful experience working with Dixie at the KB Design Studio! She was an incredible resource throughout the entire selection process—knowledgeable, patient, and always happy to help. She took the time to answer our questions, offer helpful suggestions, and made what could have been an overwhelming process feel easy and enjoyable. Dixie was professional, friendly, and genuinely cared about helping us make the best choices for our new home. We truly appreciated her guidance and positive attitude. Thank you, Dixie, for making our KB Studio experience such a great one! Highly recommend!

Response from the owner · 2 months ago

We appreciate you sharing your positive experience with Dixie and the rest of our team, Miriam!

ANN Auerbach4 reviewsTotal number of Google reviews ANN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dixie was amazing to work with and was very detailed. She made my clients feel very confident in their choices for their new home!!

  • Price assessment: Great price
  • Services: Home building, Interior design
Response from the owner · 2 months ago

We're glad to hear that Dixie was able to provide such a positive experience for you!

Gellie Arengo5 reviewsTotal number of Google reviews Gellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dixie Sherman was absolutely wonderful to work with on home-building project especially the interior. She is incredibly knowledgeable, professional, and thoughtful in every recommendation. What I appreciated most was her experience with different materials—she helped me choose options that were not only beautiful but also practical, durable, and suitable for my home. Her attention to detail and expertise made the entire process much easier and gave me confidence in my decisions. I highly recommend her to anyone looking for someone who truly understands design, quality, and home building!

  • Price assessment: Great price
  • Services: Home building, Interior design
Response from the owner · 2 months ago

We're glad to hear that Dixie was able to provide such a positive experience for you, Gellie!

KB Home Raleigh Design Studio on Google Maps →

Business details

  • Address: 1800 Perimeter Park Dr Ste 140, Morrisville, NC 27560
  • Phone: (919) 768-7960
  • Website: kbhome.com
  • Service area: Raleigh, NC