KB Plumbing and HVAC LLC
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%49+21.4Reliability 19%61+11.4Value 13%46+5.8Momentum 10%50+5Track record 9%2+0.2Accountability 6%22+1.4Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45Chicopee, MA · 4.9★ (79)
RankPosition by Experts Score among all companies we track in this category.#52
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$674
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.3%
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KB Plumbing and HVAC LLC for heating system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Heating system repair”
Willie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
First off we want to say "Thank You" for the fantastic service. We would also like to commend Keith for his experience good nature & attention to detail. Marley made special accommodations that made our project so much easier. Again Thanks to all of the team at K-V.
Paid $2,000+Reasonable priceWater heater installationHeating system repairWater tank installation
Nick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Found the issue and fixed it expertly. Great and easy to work with. Highly recommend.
Paid $1,000+Reasonable priceHeating system repairHVAC duct & vent repairHeating system installation
Jacob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Great quality work! Fast, efficient and very neat work! Friendly too! Highly recommend!!
Paid $1,000+Reasonable priceHVAC system maintenanceHeating system repairPlumbing pipe repair
thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
The guys were terrific. Did great work. Neat. Highly recommend.
Paid $1,000+Reasonable priceHeating system repair
Lynette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had Keith once before to unhook old and install new gas stove. This is the first time I have him for no heat! He's conscientious, doesn't waste time, gets in, does his work and gets out.
Paid $600–700Reasonable priceHeating system repair
Darryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I called KB plumbing for a new water heater. He came 3 days later and installed it and even wrote me up a maintenance plan to keep it running for years to come. Thank you for the quick response and the honest pricing too! A++
Reasonable priceHeating system repair
Why it scores 45How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%49+21.4Reliability 19%61+11.4Value 13%46+5.8Momentum 10%50+5Track record 9%2+0.2Accountability 6%22+1.4Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Satisfaction49
Reliability61
Craft & service—
Value46
Momentum50
Track record2
Accountability22
