Good customer service

Kehtron Computers Inc
Kehtron Computers Inc at a glance
Customers frequently cite quick turnaround times, fair pricing, and helpful staff who explain technical issues clearly. Services include hardware repairs, data recovery, and sales of new or refurbished equipment. However, several low-star reviews allege that the store sent back rocks instead of purchased computers and refused refunds for unusable devices.
- Google rating: 4.9 out of 5 from 162 reviews (96% five-star).
- Reviews on this page: 162 Google reviews (128 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 16, 2026.
- Service: Tech Support Service serving Wilmington, Delaware.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
i am elderly and sold this man . he sent me back a rock. 450$ Scammers.
My computer is up and running like new
I called the store in a panic because of some computer issues. They saw me immediately and fixed my problem within an hour. And they hardly charged me a thing.
I can 100% recommend them. They figured out how to set me up with an image drive that these other computer specialist people couldn't even figure out how to do. Thank you very much to Bill and your team.
Highly recommend Kehtron for your computer repairs. I brought in an ancient desktop tower that was failing, and they not only had a simple replacement at an excellent and fair price, but transferred all of the family files and photos over that were stored on the old machine. As besides, they really, really know what they are doing. I was tired of going to the big box stores and not getting true service, just high priced work that never seemed to really solve my issues. So, thank you Kehtron!
Bill is the best
My computer crashed on me and in my line of business without it I’m dead. Kehtron staff not only was able to diagnose the problem immediately, but their customer service is fantastic as well as the price. Takes a lot to impress me and they definitely impressed. They knock the big repair stores out of the water! Support local business and this is what you should receive. I will recommend them to all my clients going forward. Can’t say enough positive things about them.
I purchased a pre built gaming PC recently from Kehtron for a fair price. The staff was friendly and very knowledgeable. I plan on doing more business with this establishment in the near future.
They did a great job replacing a part, they were knowledgeable and friendly.
Business details
- Address: 2900 Concord Pike, Wilmington, DE 19803
- Phone: (302) 477-1760
- Website: kehtron.com
- Service area: Wilmington, DE