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Kelley's Cleaning Services

House cleaning service · Rock Island, IL

4.8 ★★★★★ 25 Google reviews · 10 photos
88%five-star reviews
4%reviews answered by the owner
May 2023latest review

Kelley's Cleaning Services at a glance

Google reviewers rate Kelley's Cleaning Services 4.8 out of 5 based on 25 reviews, highlighting punctuality, thoroughness, and responsive communication as primary strengths. Customers frequently mention fair pricing, flexibility with scheduling, and the ability to accommodate specific cleaning requests efficiently. The service handles standard and deep cleans, with clients noting that the work leaves homes clean and well-organized. No significant patterns of criticism appear in the provided excerpts, as all reviews are positive.

  • Google rating: 4.8 out of 5 from 25 reviews (88% five-star).
  • Reviews on this page: 25 Google reviews (21 with written comments).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: May 17, 2023.
  • Service: Post Construction Cleaning serving Rock Island, Illinois.

Data from Google, last updated November 10, 2026.

Star ratings

25 Google reviews we collected

  • 5 stars2288%
  • 4 stars28%
  • 3 stars14%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 21 written reviews

  • Praise50100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1326%
  • Speed & response1224%
  • Staff & attitude1122%
  • Would recommend714%
  • Communication510%
  • Price & value24%

What customers talk about

We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is very professional, does quality work, and communicates well.”
  • “She called me back quickly and really worked with me on what I needed done with very little notice.”
  • “Very efficient, friendly and unobtrusive while we work from home.”
  • “I recommend Kelley to anyone looking for cleaning services!”
  • “Pricing is very fair , good communication and the house always looks great after a cleaning.”
  • “Much more affordable than some of the other larger cleaning companies around here.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 25 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Eric Hartmann1 reviewTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recommend Kelley to anyone looking for cleaning services! She is very professional, does quality work, and communicates well.

  • Positive: Responsiveness, Quality, Professionalism
  • Services: Deep clean, General housekeeping
Stephanie Sullivan3 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelley did a great job and I am very appreciative for that as a new mom. She did not try to spend more time than necessary to gain more money and make it so I would have to pay more. I have never used a cleaning service before but due to this positive experience I likely will book Kelley again.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Deep clean
Fred Lindquist7 reviewsTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She did a great job. Arrived on time and stayed until the job was done. We just scheduled a return visit. She was professional and yet still personable.

  • Positive: Responsiveness, Quality, Professionalism
  • Services: Deep clean
Michelle Logsdon3 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelley did an amazing job! She was prompt and efficient. Very quick to respond to inquiries and eager to get to work. I definitely recommend this cleaning service!

  • Positive: Responsiveness, Quality, Professionalism
  • Services: Deep clean
Susie Quinn3 reviewsTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend Kelley! She called me back quickly and really worked with me on what I needed done with very little notice. On time and very professional. I can't wait to have her come back!!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Standard cleaning
Emily Brown2 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelley has been coming every other week to clean and she has been great! Very efficient, friendly and unobtrusive while we work from home. Pricing is very fair , good communication and the house always looks great after a cleaning. Highly recommend!

  • Positive: Responsiveness, Quality, Value
  • Services: Standard cleaning
Jeff GordonLocal Guide · 30 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelley is professional, punctual, quick and thorough. I love that she updates me with any concerns, communicates frequently with scheduling, and generally just makes it easy to do business with her. I’m extremely happy with her work and will continue to use her services.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Deep clean, Standard cleaning
Heather Jones2 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelley is talented and efficient. She has done deep cleaning for me several times. Her work is fantastic. I’ve never been disappointed. I will continue to use Kelly. She does a great job.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism
  • Services: Deep clean, Standard cleaning
Farrah Roberts6 reviewsTotal number of Google reviews Farrah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job on a deep clean! My bathroom is sparkling!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Deep clean
Lori WeberLocal Guide · 23 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They come once a month to clean for an hour. They get right to work, are friendly, ask questions and ask for additional work if their time is not up...

  • Positive: Responsiveness, Punctuality, Professionalism, Value
  • Services: Standard cleaning

Kelley's Cleaning Services on Google Maps →

Business details