Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Kelsey Krobert Photo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Kelsey Krobert Photo

Mesa, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 84 videographers · 5.0★ from 32 Google reviews

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Report card

Percentile vs other videographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kelsey Krobert Photo is better than 99% of videographers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kelsey Krobert Photo is better than 97% of videographers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kelsey Krobert Photo is better than —% of videographers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kelsey Krobert Photo is better than 100% of videographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kelsey Krobert Photo is better than 100% of videographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kelsey Krobert Photo is better than —% of videographers.–
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Reviews for your job

Customers hired Kelsey Krobert Photo for 8 kinds of job.

Kelsey Krobert Photo for pre-wedding photo shoots

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Pre-wedding photo shoots”

Skyla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kelsey was absolutely incredible! I cannot express enough how grateful we are for choosing her to photograph our wedding. Not only is her work beautiful, but she was also such a joy to work with. She was great at directing us during the shoots and was very respectful while shooting our ceremony. Don't hesitate when…

Customer photo from Skyla's reviewCustomer photo from Skyla's reviewCustomer photo from Skyla's review
Great priceWedding photo packagesWedding ceremony photographyCouples photography
KristenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I’ll never be able to put into words what an incredible experience we’ve had with Kelsey but I’ll try! From the moment I reached out to Kelsey she made me feel so heard. She really worked with me to create and see my vision through. Working with Kelsey felt like working with an old friend. Her energy and love for…

Customer photo from Kristen's reviewCustomer photo from Kristen's reviewCustomer photo from Kristen's reviewCustomer photo from Kristen's review
Great priceWedding and engagementBridal photographyWedding ceremony photography

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wedding and engagement7—
Headshots and portraits4—
Wedding ceremony photography3—
Couples photography3—
Bridal photography3—
Wedding photo packages2—
Pre-wedding photo shoots2—
Photo editing2—

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