Kelsey Leigh Design Co. logo

Kelsey Leigh Design Co.

Interior designer · Norman, OK · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%81+56.1Reliability 31%73+22.5Momentum penalty52−4.8Experts Score= 74Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#218 of 255 interior designersPosition by Experts Score among all companies we track in this category. · better than 15%
4.8 ★★★★★ 45 Google reviews · 24 photos
96%five-star reviews
4.20★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
87%reviews answered by the owner
Sep 2026latest review

Kelsey Leigh Design Co. at a glance

Google reviewers rate Kelsey Leigh Design Co. 4.8 out of 5 based on 45 reviews, with the owner responding to 87% of feedback. Clients frequently praise the team's attentiveness to lifestyle needs, creative design capabilities, and professional communication during full-home builds and remodels. However, low-star reviews indicate dissatisfaction with specific material selections and project management outcomes, suggesting potential misalignment between client expectations and final execution.

  • Google rating: 4.8 out of 5 from 45 reviews (96% five-star).
  • Reviews on this page: 45 Google reviews (43 with written comments, 6 with photos).
  • Owner responses: the business replied to 87% of reviews.
  • Most recent review: September 22, 2026.
  • Service: Interior Designer serving Norman, Oklahoma.

Data from Google, last updated October 29, 2026.

Score profile vs other interior designers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction81Reliability73Craft & service–Value–Momentum52Replies to reviews–Satisfaction: 81 (median 96)Reliability: 73 (median 95)Momentum: 52 (median 100)
Kelsey Leigh Design Co.Interior Designers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kelsey Leigh Design Co.: 81/100 on this factor. Category median: 96.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kelsey Leigh Design Co.: 73/100 on this factor. Category median: 95.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kelsey Leigh Design Co.: 52/100 on this factor. Category median: 100.C
52
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.

Star ratings

45 Google reviews we collected

  • 5 stars4396%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 43 written reviews

  • Praise5789%
  • Complaints711%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1727%
  • Would recommend1727%
  • Communication1117%
  • Speed & response711%
  • Honesty & trust69%
  • Quality & results46%
  • Price & value23%

What customers talk about

We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everyone on their team is talented, kind, creative, and truly wonderful to work with.”
  • “We absolutely love Kelsey Leigh Design and couldn’t recommend them more!”
    “For prospective clients, we strongly recommend confirming billing transparency in writing, requesting physical samples for any material or finish, and…”
  • “…l, curated options for furnishings, fabrics, lighting, and finishes, explained the reasoning behind each recommendation, and were always honest about…”
  • “She is very adaptive and responsive to any notes or pivots that need to be made to make her client happy/work within the scope of what’s possible.”
    “I filled out the questionnaire, apologized to the assistant for the delay & explained everything.”
  • “…explained the reasoning behind each recommendation, and were always honest about what would work best for the space and our budget.…”
  • “Their attention to detail is incredible, and they have such a talent for creating spaces that feel luxurious and beautiful while still being comfortab…”
  • “This required us to purchase a replacement at our own cost and reinforced our concern about coordination and oversight.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Taylor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We cannot say enough wonderful things about Kelsey Leigh Design! Their team designed every inch of our home, and we have loved it from the moment we moved in. Their attention to detail is incredible, and they have such a talent for creating spaces that feel luxurious and beautiful while still being comfortable,…

Customer photo from Taylor's review
Derrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We hired KLD to help us with a remodel and addition to my parents home. We couldn't be more pleased with the entire process and final product! Kelsey listened to our needs and wants and delivered the house of our dreams! She was so creative in her vision and made the whole process fun and stress free. We truly…

Customer photo from Derrick's reviewCustomer photo from Derrick's reviewCustomer photo from Derrick's reviewCustomer photo from Derrick's review
Hailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Working with Kelsey and her team has been such a amazing experience!! From the beginning she just *got* what we were trying to do, even when I wasn’t really sure how to explain it myself lol. Her taste is super cool and different, not cookie cutter like a lot of other designers I've seen. Every room looks like us…

allie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love KLD and her team. They are talented, professional and know how to treat a customer. As a real estate agent KLD is top of my referral list for large scale, elevated, custom design projects. Kelsey has an eye for unique details and if you work with her long enough, you’ll get to enjoy her hilarious sense of humor. 10/10

Marci1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kelsey and her team are talented and true professionals. We have collaborated on many projects together and we are always impressed with their results and processes. The entire team is fabulous and we enjoy working with them in our showroom!

MacLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The KLD team is kind and professional. They are personable, and the quality of work is outstanding! They turn houses into cozy and comfy homes. Decorating homes with a vision that is unique and unmatched. They set the bar high and frequently are raising that bar to be one of the best design teams to exist. God bless the KLD team!

Photos

Customer reviews

4.8 ★★★★★ 45 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Taylor Walker9 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We cannot say enough wonderful things about Kelsey Leigh Design! Their team designed every inch of our home, and we have loved it from the moment we moved in. Their attention to detail is incredible, and they have such a talent for creating spaces that feel luxurious and beautiful while still being comfortable, inviting, and personal. We love to entertain, and they thoughtfully designed our home to be both functional for guests and full of special, sentimental details that make it feel uniquely ours. We receive so many compliments on our home! We are now using them to design our baby girl’s nursery and couldn’t be more excited. Everyone on their team is talented, kind, creative, and truly wonderful to work with. We absolutely love Kelsey Leigh Design and couldn’t recommend them more!

Response from the owner · a month ago

We have absolutely LOVED designing the furnishings for you and your growing family's home! We are so grateful you've been a return client and so appreciate this thoughtful review. 🤎

Robert Miller8 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Kelsey Leigh Design Co. was one of the best decisions we made for our home. Kelsey and her team have a rare ability to listen closely, understand how you actually live, and translate that into a space that feels both beautiful and completely personal. What stood out most was the selection process. Kelsey and her team made what could have been an overwhelming number of decisions feel easy and even enjoyable. They came prepared with thoughtful, curated options for furnishings, fabrics, lighting, and finishes, explained the reasoning behind each recommendation, and were always honest about what would work best for the space and our budget. We never felt pressured, and every choice felt intentional. Their eye for detail, organization, and responsiveness kept the project moving smoothly from start to finish. The end result is a home that feels warm, cohesive, and elevated, and we get compliments on it constantly. If you're looking for a design team that is talented, professional, and genuinely invested in getting it right for you, I can't recommend Kelsey Leigh Design Co. highly enough.

  • Design style: Classic, Elegant
Response from the owner · a month ago

Robert, thank you so much for this thoughtful review! We are thrilled to hear you've had such a great experience with our team, especially knowing this has been a remote project for us! We are honored to be back for another round of design with you and your family.

Kent Hart14 reviewsTotal number of Google reviews Kent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Where do we even begin?! Kelsey Lee Designs absolutely exceeded every expectation we had. From the very start, Kelsey and her team took the time to truly get to know us — our lifestyle, our personalities, our dreams for our new home. They were kind, fun, knowledgeable, and personable every step of the way. What really set KLD apart was how thoughtful they were in making sure our home felt personal to us — not a copy-and-paste design, but something that reflected who we are as a family. They took all the stress out of the process and made it genuinely enjoyable. And the end result? A home that isn’t just beautiful to look at — it’s livable, functional, comfortable, and inviting for everyone. It works for real, everyday life while still feeling like something straight out of a magazine. The best part? At the end of it all, we got our very own real-life HGTV reveal moment. Walking in and seeing all the time, care, and effort that went into making our house feel like our home was an experience we will never forget. We felt so seen and so special. If you’re looking for a design team that will pour their heart into your home, look no further than Kelsey Lee Designs. 10/10, we can’t recommend them enough! 🏡 🤎🤎

Response from the owner · 7 months ago

Kent and Melissa, thank you so much for your incredibly kind words. It was truly an honor and privilege to help you create your home. I’m beyond thrilled to hear that you enjoyed both the process and the final result — we genuinely loved working with the two of you. Your trust in us and your invitation into such a special project for your family means more than I can say. We love you guys and are so grateful for you.

Derrick Johnson4 reviewsTotal number of Google reviews Derrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired KLD to help us with a remodel and addition to my parents home. We couldn't be more pleased with the entire process and final product! Kelsey listened to our needs and wants and delivered the house of our dreams! She was so creative in her vision and made the whole process fun and stress free. We truly enjoyed working with Kelsey and her team. We've lived in our house now for a year and my wife and I comment frequently how functional the layout and flow of the house is now. We absolutely love the furnishings we purchased and the decor. Kelsey also did a great job incorporating the furniture, antiques, and decor that we already owned into the design. We recommend KLD to all our friends!

Response from the owner · 7 months ago

Thank you so much Derrick! Your home was such a special project and so personal. We were so thankful to be included and delighted to hear you loved both the experience and the final outcome (even after a year)! Thank you for allowing us to be part of your story. We love you guys!

Michael KleinLocal Guide · 16 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired KLD for design, furnishing, & project-management services for our home renovation during 2022–2024. Unfortunately, we were deeply disappointed with their service. Cabinetry We expressed to KLD that we desired our home to have an organic & cozy look. KLD’s drawings specified white oak, full overlay cabinetry, which aligned with the aesthetic and design intent we expressed. As first-time homeowners navigating hundreds of decisions, we relied on the professionals involved to ensure the finished product reflected what was documented. The KLD team worked actively with the general contractor and carpenter on the handoff so the team understood what was to be built. After moving in and revisiting the plans—prompted by other issues that had already affected our trust & the persistent feeling that our cabinets were “off”—we learned that what was installed was not full overlay and included large & uneven spacing between doors & drawers, the opposite of the streamlined look we had approved in KLD’s design. The topics of overlay or spacing between doors & drawers were never raised to us by KLD or the builder at any point during design, handoff, or installation. Kelsey personally kept insisting that we did receive full-overlay cabinets when we raised the discrepancy, while also suggesting that it was our responsibility for not saying something earlier about the gaps. We did not share that view, and multiple industry professionals independently confirmed that the installed cabinets were not full overlay nor what was shown in the KLD drawings which we had approved. The combination of the physical result and the way the concern was addressed fundamentally changed the project for us, and that experience has stayed with us long after completion. Because the cabinetry appears in nearly every room, it continues to shape how we experience the space, and it was not the result we believed we were paying for when we approved the drawings. Rod Finish We approved drapery rods that were presented as “antique brass,” but the installed product was a painted iron that appeared black. We were not shown a physical sample before approval, & when we raised the discrepancy the resolution involved more substantially more negotiation & discussion than we anticipated, including around a fair price. This process unnecessarily took several months after move-in. Measurement Issue In our bar room, the beverage fridge was installed in a space where the door could not open due to the measurements used for the design. This required us to purchase a replacement at our own cost and reinforced our concern about coordination and oversight. Billing After we fired KLD in the midst of the planning stage of the 2nd phase of the project, we reviewed invoices more closely because trust had already been strained. We learned that hours for furnishing coordination were invoiced after delivery rather than contemporaneously, when project management was billed timely, making it challenging to understand cost timing and how fees were accumulating over the course of the project. We also spot-checked various furnishings and discovered some smaller items were billed at roughly ~2x typical retail pricing, something we were not aware of and was not mentioned in the contract. Social Media Attribution We later saw multiple design outcomes highlighted on KLD’s social media that were not the result of their recommendations or work, but rather decisions we made independently or solutions implemented by others, yet were presented as their own—reinforcing our concerns about their process and representation. Final Perspective The combination of design discrepancies, communication challenges, and clarity around billing left us regretting our decision to work with this firm. For prospective clients, we strongly recommend confirming billing transparency in writing, requesting physical samples for any material or finish, and independently reviewing construction handoffs or engaging a third-party professional to do so.

Response from the owner · Edited 3 weeks ago

Michael, thank you for taking the time to share this. We’re truly sorry your experience didn’t end the way you hoped. We take feedback like this to heart. We see parts of this differently, but a public review isn’t the right place to work through project details, and we want to respect your family’s privacy. If you’d ever like to talk my door is always open at [email protected]. Wishing you and your family all the best in your new home. Kelsey

Hailey Calloway1 reviewTotal number of Google reviews Hailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Kelsey and her team has been such a amazing experience!! From the beginning she just *got* what we were trying to do, even when I wasn’t really sure how to explain it myself lol. Her taste is super cool and different, not cookie cutter like a lot of other designers I've seen. Every room looks like us but waaay better than we ever could’ve done alone. She was always patient with all my last minute changes (and there were a few haha) and her team stayed on top of things even when shipping delays happened. The whole process felt way less stressfull than I expected. Everyone that walks in our home says the same thing—“wow.” Def reccomend her to anyone building, renovating, or just needing help making things feel more pulled together. We already planning to work with her again on our next space!

Response from the owner · a year ago

It was such a joy working with you Hailey! I so appreciate you taking the time to give such incredible feedback here! ❤️

allie weig6 reviewsTotal number of Google reviews allie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love KLD and her team. They are talented, professional and know how to treat a customer. As a real estate agent KLD is top of my referral list for large scale, elevated, custom design projects. Kelsey has an eye for unique details and if you work with her long enough, you’ll get to enjoy her hilarious sense of humor. 10/10

Response from the owner · a year ago

THANK YOU ALLIE!!! 🤎

Marci Hammond1 reviewTotal number of Google reviews Marci has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelsey and her team are talented and true professionals. We have collaborated on many projects together and we are always impressed with their results and processes. The entire team is fabulous and we enjoy working with them in our showroom!

Response from the owner · 7 months ago

Thank you so much Marci! We love working with you and your team!

Mac BakerLocal Guide · 89 reviewsTotal number of Google reviews Mac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The KLD team is kind and professional. They are personable, and the quality of work is outstanding! They turn houses into cozy and comfy homes. Decorating homes with a vision that is unique and unmatched. They set the bar high and frequently are raising that bar to be one of the best design teams to exist. God bless the KLD team!

Response from the owner · 7 months ago

Malcom! You are the best! So glad we get to work with you!

Aaron Ray2 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelsey and her team have a fantastic eye for design and home decoration! They consult with each client and find your individual style and vision for the home that you wish you lived in. After meetings, the ordering, the shipping, the excitement and expectation... It is finally time for the instalation! When Kelsey and the ladies walk you through your home, you will realize that you actually have the home that you wished for! Anyone can hang pictures on walls and put a new couch in your house. I love this group of decorators because their attention to details and thoughtful consideration of their client's personal style, make the difference between a nice house, and the home that you dreamed of living in!!

Response from the owner · 7 months ago

Thank you Aaron, we are so grateful to work with you!

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Business details