Edith Garrido1 review
Los servicios son excelentes 👌 y garantiza la reparación, siempre recurro a este lugar es el único que resuelve los problemas de mis autos ala perfección ✨️ 👌 ♥️ 😎
- Price assessment: Not sure
Review from Google · view on Google
Ken's Auto Service Center
Ken's Auto Service Center at a glance
Customers frequently praise the shop for fast service, clear explanations, and fair pricing, noting that staff often communicate options before proceeding with repairs. Recurring themes include punctuality, honest assessments, and efficient handling of emergency breakdowns or towing situations. However, some low-star reviews criticize a lack of communication regarding delays and unexpected costs, with complaints about vehicles being held for extended periods without updates or proper follow-up on promised price notifications.
- Google rating: 4.7 out of 5 from 489 reviews (89% five-star).
- Reviews on this page: 489 Google reviews (338 with written comments, 4 with photos).
- Owner responses: the business replied to 94% of reviews.
- Most recent review: October 22, 2026.
- Service: Auto Repair Shop serving Grand Island, Nebraska.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★489 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Tim1 review
My check engine light came on while traveling across country and the engine was missing badly. I called Ken’s and asked if they could help me. I brought my vehicle in and they immediately diagnosed the problem and fixed it with the installation of new spark plugs and ignition coils. In fact, the mechanic (Jared) worked thru his lunch to get me back on the road ASAP. Can’t say enough about how accommodating they were to a traveler in need. Thanks again very much.
- Price assessment: Reasonable price
- Services: Electrical, Auto engine diagnostic
Review from Google · view on Google
Mia Wyatt3 reviews
Ken's Auro staff is very helpful, knowledgeable and efficient. I appreciate how they explain so I can understand.
- Price assessment: Reasonable price
Response from the owner · 2 months ago
Mia, we appreciate you taking the time to leave a 5-star rating for Ken's Auto Service Center—thanks for the support!
Review from Google · view on Google
john boshart8 reviews
They already had a good idea what the problem was and were clear about the what needed to be done before proceeding. Plus a great job leveling up and raising the front end before alignment, drives great! Thanks guys
- Price assessment: Reasonable price
- Services: Steering & suspension repair
Response from the owner · 8 months ago
Thank you for taking the time to leave us a 5 star review, John! We are thrilled to hear that you had a positive experience at Ken's Auto Service Center. Our team takes pride in providing clear communication and quality service to all our customers. We are glad that we were able to quickly identify and address the issue with your vehicle to ensure a smooth and enjoyable driving experience. We appreciate your business and look forward to serving you again in the future. Drive safely!
Review from Google · view on Google
Travis Purkerson1 review
The folks at Ken's Auto are fast and straight forward about cost. What is even better is they follow through on what they say they will do. I will be back!
- Price assessment: Reasonable price
- Services: General repairs & maintenance
Review from Google · view on Google
JoAnn Culbert5 reviews
I appreciated Lon taking the time to explain everything about my estimate and their understanding my money circumstances and that I’ll have to take one item to repair at a time. And was no pressure on their part.
- Price assessment: Reasonable price
- Services: Auto glass repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, A/C installation & repair, Oil change, Service not listed
Response from the owner · 4 months ago
JoAnn, we truly appreciate your kind words! Lon’s attention to explaining the estimate and respecting your repair priorities means a lot to us. We're glad you felt no pressure and hope to support you whenever you need us.
Review from Google · view on Google
Annette McClure10 reviews
Thank you for the oil change on 09/28/26! As always. quick, reliable service!!
Response from the owner · a year ago
Thanks for leaving us this awesome review, Annette!
Review from Google · view on Google
Leona Kluna5 reviews
Diagnosed my problem and got it taken care of in a timely manner .
- Services: Battery
Review from Google · view on Google
Bonita TechLocal Guide · 30 reviews
THANK YOU MATT.
- Price assessment: Reasonable price
- Services: Air & cabin filter replacement, General repairs & maintenance
Response from the owner · 6 years ago
Thanks Bonita
Review from Google · view on Google
Colene WhiteLocal Guide · 49 reviews
It's a great place to take your car. They do a great job and don't over charge for repairs. I recommend them to people I know.
- Price assessment: Great price
- Services: Air & cabin filter replacement
Review from Google · view on Google
Business details
- Address: 823 W Anna St, Grand Island, NE 68801
- Phone: (308) 384-6751
- Website: kensautogi.com
- Service area: Grand Island, NE