Customers rate Ken's Carpet Care Inc five stars based on twenty-two reviews, highlighting prompt arrival, clear communication via phone and text, and reasonable pricing. Reviewers frequently note that the service effectively restores carpets, upholstery, and tile to a clean state, including handling difficult stains and odors. The business serves both residential and property management clients with professional conduct, and no recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 22 reviews (95% five-star).
Reviews on this page: 22 Google reviews (19 with written comments, 1 with photos).
Owner responses: the business replied to 5% of reviews.
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I am sooo happy with the excellent job Ken did on our carpets and couch!”
“Chris was on time, very courteous, and hard working.”
“Very nice to work with as well, he answered the phone when I called and quickly answered any text I sent him.”
“I have not try Ken's carpet care but I hear good things about them but I will give them 5 stars”
“Ken is nice, trustworthy, offers very fair prices, and does a great job!”
“without a doubt, you will be receiving good, honest & professional work.”
praise complaint · found by our text analysis, Google review wording unchanged.
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Jennifer EdmondsonLocal Guide · 20 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Ken’s carpet care just came out to clean my master bedrooms carpet. Chris and Will did a fantastic job! Didn’t seem to judge the dirt. Showed up on time. It only took about 40 mins from start to finish. It’s not dry yet but it already looks and smells 100 times better than an hour ago.
Price assessment: Reasonable price
Price: $100–150
Services: General carpet cleaning
Sylvia Hutton8 reviewsiTotal number of Google reviews Sylvia has written across all businesses on Google Maps, not just this one.
I am sooo happy with the excellent job Ken did on our carpets and couch! I didn’t think there was much hope for the carpet, but it came out looking almost new! The same with our couch! Every year I think there’s no way this couch can be cleaned and every year he surprises me with how great it looks when he’s done! With 4 kids, we offer an endless variety of stains. Ken is nice, trustworthy, offers very fair prices, and does a great job!
Gena Shiver9 reviewsiTotal number of Google reviews Gena has written across all businesses on Google Maps, not just this one.
Ken’s Carpet Cleaning came and cleaned the carpet at a rental house. They did an excellent job. Very nice to work with as well, he answered the phone when I called and quickly answered any text I sent him. I will definitely use them again.
deborah mcdonald2 reviewsiTotal number of Google reviews deborah has written across all businesses on Google Maps, not just this one.
Do not hesiate using Ken's Carpet Care.....without a doubt, you will be receiving good, honest & professional work. I've used this company multiple times over the years (& won't use anyone else)
Positive: Responsiveness, Quality, Professionalism, Value
SheRee Tomlinson7 reviewsiTotal number of Google reviews SheRee has written across all businesses on Google Maps, not just this one.
