Google reviewers rate Kenneth G. Egan Law Office 4.9 out of 5 based on 128 reviews, with the owner responding to 98 percent of them. Clients frequently cite professional conduct, timely communication, and helpful guidance during personal injury and bankruptcy cases. Staff are often described as patient and responsive to inquiries. The primary criticism in low-star reviews involves a lack of proactive updates regarding settlement offers and case status, leading some clients to feel uninformed about progress.
Google rating: 4.9 out of 5 from 128 reviews (95% five-star).
Reviews on this page: 128 Google reviews (86 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 19, 2026.
Service: DUI Lawyer serving Las Cruces, New Mexico.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.9
★★★★★
128 reviews on Google
5★121
4★5
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
SC
Shane CaballeroLocal Guide · 12 reviews
★★★★★
The entire office and everyone in it were incredible! They were efficient and friendly and never kept me out of the loop when it came to what was going on. Thank you so much for helping me!
Response from the owner · 2 months ago
Thank you Shane for sharing your awesome experience with our office. We appreciate you selecting our office to assist you. Best to you!
Very professional and excellent communication, no stress regarding our case. Kept us informed all the time, regarding our situation. Extremely happy with the final result. 🙌
Response from the owner · Edited 2 months ago
Minerva, we are ecstatic to hear that we helped ease your burden and that you are happy with the result. Thank you for choosing us. We appreciate you!
I cannot thank this law firm enough for everything they did for me throughout my case. After being rear-ended in a car accident, the other driver’s insurance initially tried to place 100% of the blame on me. I knew I needed help, and hiring my lawyer, Egan, was the best decision I could have made.
From day one, Egan fought hard for my case and never gave up. Thanks to his knowledge, dedication, and persistence, the insurance company completely reversed their decision and accepted 100% responsibility for the accident. In the end, I received compensation for my vehicle, personal injury, and even loss of use during the many months I was left without a car.
Yes, the process took about 10 months, but the outcome was absolutely worth the wait. Throughout the entire case, I always felt supported, informed, and taken seriously.
I especially want to recognize Brittany, the secretary, for being absolutely amazing. She was always in constant communication, responded quickly to emails and phone calls, and made sure I stayed updated every step of the way. Her professionalism, kindness, and responsiveness truly made a stressful situation so much easier.
This team genuinely cares about their clients and works hard to get the best possible outcome. I highly recommend this law firm to anyone needing honest, dedicated, and effective legal representation. Thank you again for everything! 🙏🙏💪❤️
Response from the owner · 4 months ago
Thank you Karl for your wonderful and thoughtful review of our office. It made our day! We strive for excellence and work to achieve the best result and we are overjoyed we succeeded with you! And yes! we love Brittany - she is a rock star!! We appreciate you selecting our office to assist you. Best wishes to you in all things!
Ken Egan helped me tremendously after a car accident I had against a driver who had no insurance. Ken assured me he would do everything he could to help and that he did!
Response from the owner · 4 months ago
Luis, thank you for your 5-star review of our office. We appreciate you selecting our office to assist with your car accident. Best to you!
The office of Kenneth Egan were extremely professional. Theresa and all of the staff responded to every single one of my inquiries in a timely manner every…single…time. I highly recommend this law office! Easiest legal transaction I have ever dealt with in my 57 years. Thank you all very much!
5 Stars 🌟🌟🌟🌟🌟
Response from the owner · 7 months ago
Noble, thank you for your glowing review of our office! We are overjoyed to hear that we made the process easy for you. Best wishes.
I heard nothing about good reviews about this place but not for our case! They didn’t call us for any information we always had to call them about our case and ask what’s going on we didn’t even know we got an offer that they had over a month and didn’t inform us! We always had a call just to hear anything and then the first offer we got he wanted us to take didn’t even try fighting for more! Overall horrible experience will definitely not ever come back!
Response from the owner · 9 months ago
Thank you Daniel for taking the time to leave us your review. We apologize that you feel you had a bad experience. We have a different perspective of the events.