Day care center · Centerville, OH · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%80+22.6Replies to reviews 8%76+6.3Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 105 daycare centersiPosition by Experts Score among all companies we track in this category. · better than 44%
4.6★★★★★31 Google reviews · 21 photos
87%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Kettering KinderCare 4.6 out of 5, highlighting consistent communication through daily updates and photos, structured curriculum, and staff support for developmental milestones. Parents frequently note the facility's cleanliness, low staff turnover, and accommodating approach to special needs. However, low-star reviews criticize inconsistent follow-through on administrative tasks, such as filling out progress charts or resolving lost items, and describe instances of inadequate supervision in infant rooms.
Google rating: 4.6 out of 5 from 31 reviews (87% five-star).
Reviews on this page: 31 Google reviews (26 with written comments).
Owner responses: the business replied to 84% of reviews.
Most recent review: November 6, 2025.
Service: Daycare Center serving Centerville, Ohio.
Data from Google, last updated November 2, 2026.
Score profile vs other daycare centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Kettering KinderCareDaycare Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kettering KinderCare: 79/100 on this factor. Category median: 83.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kettering KinderCare: 80/100 on this factor. Category median: 76.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kettering KinderCare: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kettering KinderCare: 76/100 on this factor. Category median: 42.B
76
Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
4.6of 5
5 stars2787%
4 stars13%
3 stars13%
2 stars00%
1 star26%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
92%praise
Praise2392%
Complaints28%
Topic share
How often each topic comes up in the written reviews
4topics
Staff & attitude1248%
Honesty & trust520%
Would recommend520%
Communication312%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The facility is clean and the staff is very friendly.”
“I trust every teacher and administrator to care for my children and if there is an issue, I trust them to work together with us to find a solution.”
“Highly recommend this place to anyone and everyone.”
“The teachers communicates with the parents very well and always have activities for the kids to learn new things.”
People customers mention
Ashley4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Eevan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
We have been taking our son here since he was three months old and have loved it! Ms Tabrina and Ms Cait in the infant room are amazing! They send us updates throughout the day of what our son is doing. They are so good about keeping us informed and working with us when it comes to helping our son hit his…
EErin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We have had two children attend Stroop KinderCare and have been enrolled for about 2 years. Here’s what you need to know about Stroop KinderCare: it’s full of joy. It’s full of teachers who understand children and also enjoy them! I trust every teacher and administrator to care for my children and if there is an…
MMandromidon6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We love KinderCare! Our child has gone to this center since they were 9 months old. Now at age 4 their doctors are consistently amazed with their knowledge and skills. This is largely contributed to the lessons, skills, and songs they learn each day while at KinderCare! They love going to school, playing with…
MMegan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
My son’s been here since he was 4 months old he’s now one and he seems to love it. The facility is clean and the staff is very friendly. I’m a first time mom and Ashley helped me through all the steps to help me get title 20. I love this place and plan on my little one to stay here until he’s school age!
AAubrey5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Absolutely love this Kindercare! The staff are always welcoming and treat my daughter like their own, if only I would have found this location sooner! My daughter has been here for a few years and loves it. She has learned so many new skills and is excited to go to daycare. Couldn’t be happier, highly recommend.
MMichelle2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We've been at KinderCare for about 4 years, and prior to that, my kids had never been separated. The transition was easy for them, and staff tried to let them see each other periodically until they were comfortable. My kids come home talking about fun things they learned and always talk about how they like their…
We have been taking our son here since he was three months old and have loved it! Ms Tabrina and Ms Cait in the infant room are amazing! They send us updates throughout the day of what our son is doing. They are so good about keeping us informed and working with us when it comes to helping our son hit his developmental milestones.
We recently thought we would have to switch to a new daycare. The daycares we toured were nothing like Stroop Rd kindercare. Since our first tour they’ve been so welcoming and flexible with our schedules. We highly recommend them!
Response from the owner · 11 months ago
Hi Evan,
Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you have loved having your son at Kettering KinderCare since he was three months old. Ms. Tabrina and Ms. Cait will be delighted to know that their efforts in the infant room have made such a positive impact on your family. We're happy to hear that you have had such a positive experience with us! Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Kettering KinderCare
M
Melissa Husted8 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Amazing teachers!!!!! These ladies are very caring!!!!!!!
Response from the owner · 2 years ago
Hi, Melissa!
Thank you for taking the time to leave a review for KinderCare. We're happy to hear that you have had such a positive experience with us! At KinderCare, we understand the importance of having a team you can count on to provide a safe and caring environment devoted to the care and well-being of your little one, and it is great to hear that has been your experience at Kettering KinderCare. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here! Warm Regards, Erika Family Operations
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Erin Burgan1 reviewiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
We have had two children attend Stroop KinderCare and have been enrolled for about 2 years. Here’s what you need to know about Stroop KinderCare: it’s full of joy. It’s full of teachers who understand children and also enjoy them! I trust every teacher and administrator to care for my children and if there is an issue, I trust them to work together with us to find a solution. I am grateful every day that we ended up in such a wonderful place.
Response from the owner · 2 years ago
Hello Erin,
Thank you for sharing your wonderful experience with us at Stroop KinderCare. We are delighted to hear that your children have found joy and care with our teachers and administrators. It means a lot to us that you trust us to provide a nurturing environment for your little ones. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm regards,
Krystal, Family Operations
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Mandromidon6 reviewsiTotal number of Google reviews Mandromidon has written across all businesses on Google Maps, not just this one.
We love KinderCare! Our child has gone to this center since they were 9 months old. Now at age 4 their doctors are consistently amazed with their knowledge and skills. This is largely contributed to the lessons, skills, and songs they learn each day while at KinderCare! They love going to school, playing with their friends, and learn so much each day. Every teacher they've had has been simply wonderful, and the education they are receiving is amazing!!!!
Response from the owner · 2 years ago
Hi, Mandromidon!
Thank you for taking the time to leave a review for KinderCare. We're happy to hear that you have had such a positive experience with us! We could not be more proud of our teachers throughout the years at Kettering KinderCare for creating a safe space where every child can learn and grow. Truly, it's wonderful to hear that they are thriving in our care, and we cannot wait to see what they learn next! Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards,
Erika Family Operations
M
Megan Tomashot2 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
My son’s been here since he was 4 months old he’s now one and he seems to love it. The facility is clean and the staff is very friendly. I’m a first time mom and Ashley helped me through all the steps to help me get title 20. I love this place and plan on my little one to stay here until he’s school age!
Response from the owner · 2 years ago
Hello Megan,
Thank you for sharing your positive experience with us! We are thrilled to hear that your son is enjoying his time at our facility. We are glad that Ashley was able to assist you with the process of getting title 20. We look forward to continuing to provide a safe and nurturing environment for your little one until he reaches school age. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm regards,
Krystal, Family Operations
A
Aubrey5 reviewsiTotal number of Google reviews Aubrey has written across all businesses on Google Maps, not just this one.
Absolutely love this Kindercare! The staff are always welcoming and treat my daughter like their own, if only I would have found this location sooner! My daughter has been here for a few years and loves it. She has learned so many new skills and is excited to go to daycare. Couldn’t be happier, highly recommend.
Response from the owner · 2 years ago
Hi, Aubrey!
Thank you for taking the time to leave a review for KinderCare. We are thrilled to hear that your daughter is happy and thriving at our KinderCare. It warms our hearts to know that she feels welcomed and loved by our staff. We are grateful to have her as part of our KinderCare family.
Warm Regards,
Krystal, Family Operations
M
Michelle Jones2 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We've been at KinderCare for about 4 years, and prior to that, my kids had never been separated. The transition was easy for them, and staff tried to let them see each other periodically until they were comfortable. My kids come home talking about fun things they learned and always talk about how they like their teachers! I had been scared about sending my kids to a daycare, especially post COVID, but the staff has been very transparent with illness among the class and is always willing to answer my questions.
Response from the owner · 2 years ago
Hello Michelle,
Thank you for sharing your experience with us over the past 4 years. We are delighted to hear that your kids have adjusted well and enjoy their time at KinderCare. It's wonderful to know that they come home excited about what they've learned and speak highly of their teachers. We appreciate your trust in us, especially during these uncertain times. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm regards,
Krystal, Family Operations
W
Whitney Cole5 reviewsiTotal number of Google reviews Whitney has written across all businesses on Google Maps, not just this one.
My son has been going to kindercare on stroop road since he was 6 weeks old. He has down syndrome and obstructive sleep apnea and since day one they have been nothing but supportive and accommodating to his needs. As a mom of a child with special needs it is hard to trust just anyone to care for him but this place has become a second home to us. Everyone who works there treats him as if he is their own. They are very accommodating and inclusive to children of all needs. Highly recommend this place to anyone and everyone.
Response from the owner · 2 years ago
Hello Whitney,
Thank you for sharing your experience with us. We are so glad to hear that your son has felt supported and cared for at our KinderCare center on Stroop Road. It warms our hearts to know that we have become a second home for your family. We strive to create an inclusive environment for all children, and we are grateful for your recommendation. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm regards,
Krystal, Family Operations
M
Meredith DuBose1 reviewiTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
We’ve been going to the Kettering KinderCare for almost two years, since my son was 18 months - and I would never want to send my children anywhere else. All of the teachers are amazing. Literally all of them. They jump in and help in other classrooms when they need to, and our children love all of them.
Every single teacher cares about each child, takes the time to get to know personalities, and are so warm and welcoming to the parents as well. They are definitely a part of our “Village” and I can’t thank my lucky stars enough.
Run to this daycare for a spot if you need childcare!
Response from the owner · 2 years ago
Hello Meredith,
Thank you so much for your kind words and for entrusting us with your son's care for the past two years. We are thrilled to hear that you and your children have had such a positive experience with all of our amazing teachers. We truly appreciate your feedback and are grateful to be a part of your "Village." Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm regards,
Krystal, Family Operations
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Alexa Monèt5 reviewsiTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
My kids love this place and we have been going here for YEARS! They are extremely professional and they make sure all the kids are safe! Between the pictures and videos through out the day & the updates we receive, we are always aware of what’s going on with the kiddos. I have nothing but nice and kind things to say about this facility!!! Thank you all for taking care of my babies over the years! Yall have became a family for them.
Response from the owner · 2 years ago
Hello Alexa ,
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your kids love being at our center and that you feel they are safe and well-cared for. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm regards,
Krystal Family Operations
