Norine Lippens1 reviewTotal number of Google reviews Norine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreg has been helping me and doing an excellent job . Keeps me busy!
Kewanee Physical Therapy & Rehab Specialists
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%88+24.8Replies to reviews 8%29+2.4Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 114 therapistsPosition by Experts Score among all companies we track in this category. · better than 43%
4.9 ★★★★★ 72 Google reviews · 22 photos
96%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
11%reviews answered by the owner
Oct 2026latest review
Kewanee Physical Therapy & Rehab Specialists at a glance
Google reviewers rate the clinic 4.9 out of 5 based on 72 reviews. Patients frequently highlight the staff's friendliness, attentiveness, and ability to communicate progress during treatments for conditions like knee replacements, neck pain, and post-surgical recovery. The facility is described as having a pleasant atmosphere with up-to-date equipment, while patients note that therapists provide clear guidance on home exercises and monitor visit limits. One lower-rated review mentioned that a specific treatment series did not yield the desired results, though the reviewer attributed this to age-related factors rather than staff performance.
- Google rating: 4.9 out of 5 from 72 reviews (96% five-star).
- Reviews on this page: 72 Google reviews (53 with written comments, 2 with photos).
- Owner responses: the business replied to 11% of reviews.
- Most recent review: October 26, 2026.
- Service: Therapist serving Kewanee, Illinois.
Data from Google, last updated October 31, 2026.
Score profile vs other therapists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kewanee Physical Therapy & Rehab Specialists: 91/100 on this factor. Category median: 90.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kewanee Physical Therapy & Rehab Specialists: 88/100 on this factor. Category median: 88.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kewanee Physical Therapy & Rehab Specialists: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kewanee Physical Therapy & Rehab Specialists: 29/100 on this factor. Category median: 60.D
29
Bar = this company · dark tick = category median.
Star ratings
72 Google reviews we collected
- 5 stars6996%
- 4 stars11%
- 3 stars11%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 53 written reviews
- Praise46100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2554%
- Quality & results920%
- Would recommend920%
- Speed & response12%
- Price & value12%
- Honesty & trust12%
What customers talk about
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you’re willing to go all the way, They will take you all the way at a nice comfortable pace.”
“Greg has been helping me and doing an excellent job .”
“I highly recommend Kewanee Physical Therapy & Rehab to anyone”
“Everyone was so pleasant and friendly and helped me get back on my feet in no time!”
“The monthly price is the fairest around.”
“PT is hard work and not always pleasant but it helps when the people who are helping you genuinely care!”
People customers mention
- John 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If you’re willing to go all the way, They will take you all the way at a nice comfortable pace. I’ve had nothing but good experiences with John and his crew!
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Multiple times they have taken care of my medical needs with conscientious care and experienced medical treatment.
Jason11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They really care about your condition and are real careful with your injury. I highly recommend Kewanee Physical Therapy & Rehab to anyone
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This is a place that thinks of you as family. If for some reason you are not there, the staff is checking on you to make sure that you are ok.
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very nice staff they made you work also they listen well and give opinion on home exercise highly recommend it
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have been coming to Kewanee Phisical Therapy rehab specialist for a very long time. I have rehab three times once for meniscus tears on my knees. Once for a broken leg. And the last time for rehab from cancer. Each time they did a great job so I could return to work .once after retirement I was able to have the…
Photos
Customer reviews
4.9 ★★★★★ 72 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
James DeBord15 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreg is doing a good job, he is very a tune to how I am feeling.
Ryan4 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf you’re willing to go all the way, They will take you all the way at a nice comfortable pace. I’ve had nothing but good experiences with John and his crew!
David2 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMultiple times they have taken care of my medical needs with conscientious care and experienced medical treatment.
Jason Dykeman11 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey really care about your condition and are real careful with your injury. I highly recommend Kewanee Physical Therapy & Rehab to anyone
Tom weston6 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is a place that thinks of you as family. If for some reason you are not there, the staff is checking on you to make sure that you are ok.
Zack Ahlgren1 reviewTotal number of Google reviews Zack has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience! The staff is exceptional.
Tim Estes1 reviewTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice staff they made you work also they listen well and give opinion on home exercise highly recommend it
Michael Hadsall2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been coming to Kewanee Phisical Therapy rehab specialist for a very long time. I have rehab three times once for meniscus tears on my knees. Once for a broken leg. And the last time for rehab from cancer. Each time they did a great job so I could return to work .once after retirement I was able to have the other two. Rehab done and each time returning to my normal activity. thank you, John and your assistance for all they’ve done for me and others here in Kewanee.
Linda BlairLocal Guide · 17 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally conscientious, flexible, and supportive. Their actively keep me updated on my progress and watch that they don't exceed allowed number of visits. Really friendly!
Kewanee Physical Therapy & Rehab Specialists on Google Maps →
Business details
- Address: 110 E 10th St, Kewanee, IL 61443
- Phone: (309) 852-2200
- Website: kptrs.com
- Service area: Kewanee, IL