Analyzing 10,156,24810.2M ReviewsFor 28,79728.8K Experts
Google reviewers rate Keyway Locksmith NC five stars based on 759 reviews, with the owner responding to all feedback. Customers frequently cite prompt arrival times, efficient service for lockouts and jammed locks, and clear communication during the process. Pricing is often described as affordable and fair compared to other providers. The business is noted for professional, friendly staff who resolve issues quickly, including during early morning or nighttime hours, without specific complaints regarding service quality.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
759 Google reviews we collected
Phrases our text analysis found in 692 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 692 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Unlocked in no time and didn’t charge a fortune like others”
“Awesome service friendly and funny staff had me in and out in no time”
“Brownies were really good and they have nice service”
“BEYOND unprofessional over the phone.”
“…through the process & what he had to do, it was fast simple and easy I recommend them if your in need of a new key or lost key, they’re willing to co…”
“They responded quickly, were professional, and got the job done efficiently at a fair price.”
“He arrived quickly, explained everything clearly, and got the job done efficiently without any hassle.”
“Quick and reliable one of the only locksmiths pulling up at night to check the issue and fix the lockout.”
praise complaint · found by our text analysis, Google review wording unchanged.
From 24 detailed written reviews; every point below is quoted in at least one review.
Angel Greeted me, talked me through the process & what he had to do, it was fast simple and easy I recommend them if your in need of a new key or lost key, they’re willing to come out and help you and figure out the best situation.
5.0 ★★★★★ 759 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quick, fast and efficient
M, delivering quick and efficient service is always our top priority when you need a fast turnaround. We appreciate your positive feedback and are glad we could get the job done right away. Reach back out whenever you need prompt assistance again!
Sweet cheeks bakery!!!!!!
It sounds like you have us confused with a bakery! Keyway Locksmith NC is here for all your emergency lockouts, key duplication, and ignition repair needs in Charlotte and the surrounding areas. Please reach out if you ever find yourself locked out or needing professional security assistance!
amazing customer service very professional
Thank you, Jerri! We're thrilled you found our customer service amazing and professional. We appreciate you taking the time to share your experience and look forward to serving you again.
Greatest company ever !!! Unlocked in no time and didn’t charge a fortune like others
Thank you for the awesome review! We're thrilled we could get you unlocked quickly and at a fair price. If you need anything else, we're always here to help.
Great experience, very prompt right on time
Thank you for the 5-star review! We’re delighted you had a great experience and that we arrived right on time. We appreciate your feedback and look forward to serving you again.
Angel Greeted me, talked me through the process & what he had to do, it was fast simple and easy I recommend them if your in need of a new key or lost key, they’re willing to come out and help you and figure out the best situation.
Thank you for the great review! We're glad Angel walked you through the process and made getting a new key fast and easy. We appreciate your recommendation and are always ready to come out and help when you need a replacement or have lost your key. Thanks for choosing us.
Quick and reliable one of the only locksmiths pulling up at night to check the issue and fix the lockout. Andrew was very helpful
Thank you, Wail, for the 5-star review. We're glad Andrew arrived quickly at night and resolved your lockout. We appreciate you recognizing our reliability and helpful service. If you need locksmith assistance again, we're available 24/7.
Ronaldo , gave great service , fast and on time
Thank you for the 5-star review, Ahmad. We're thrilled Ronaldo provided fast, on-time service and will share your kind words with him. We appreciate you taking the time to let us know and look forward to serving you again.
Helped me fixed a jammed lock, super knowledgeable
Thank you, Naydelin. We're glad we could fix your jammed lock and that you found our team knowledgeable. We appreciate your feedback and are here if you need anything else in the future.
Rolando was awesome to work with. He was and is a true blessing. He communicated very well and worked very fast. If I could rate him higher I would.
Thank you, Jesse — we’re thrilled Rolando provided such excellent service. We’ll be sure to pass along your kind words to him. We appreciate your high rating and are glad he communicated well and worked quickly. We look forward to helping you again in the future.
Analyzing 10,156,24810.2M ReviewsFor 28,79728.8K Experts
