Day care center · Rialto, CA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%70+17Value 14%90+12.7Replies to reviews 7%21+1.5Craft & service penalty21−7.9Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#90 of 112 preschoolsiPosition by Experts Score among all companies we track in this category. · better than 20%
4.8★★★★★46 Google reviews · 24 photos
89%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Kiddie Academy of Fontana 4.8 out of 5 based on 46 reviews. Parents frequently praise the staff's kindness, effective communication, and the educational curriculum that prepares children for school. Many note the facility's cleanliness and the availability of webcam access for monitoring. A recurring criticism in low-star reviews involves unhelpful customer service during phone inquiries, where callers felt staff failed to provide necessary information proactively.
Google rating: 4.8 out of 5 from 46 reviews (89% five-star).
Reviews on this page: 46 Google reviews (29 with written comments).
Owner responses: the business replied to 20% of reviews.
Most recent review: January 27, 2026.
Service: Preschool serving Rialto, California.
Data from Google, last updated November 3, 2026.
Score profile vs other preschools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Kiddie Academy of FontanaPreschools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kiddie Academy of Fontana: 79/100 on this factor. Category median: 86.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kiddie Academy of Fontana: 70/100 on this factor. Category median: 81.B
70
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kiddie Academy of Fontana: 21/100 on this factor. Category median: 97.D
21
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kiddie Academy of Fontana: 90/100 on this factor. Category median: 89.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kiddie Academy of Fontana: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kiddie Academy of Fontana: 21/100 on this factor. Category median: 60.D
21
Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
4.8of 5
5 stars4189%
4 stars37%
3 stars00%
2 stars00%
1 star24%
Praise vs complaints
Phrases our text analysis found in 29 written reviews
96%praise
Praise2696%
Complaints14%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1348%
Would recommend622%
Communication311%
Speed & response27%
Quality & results14%
Price & value14%
Honesty & trust14%
What customers talk about
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are both compassionate and dedicated teachers who instilled great educational goals into my daughter.”
“But in the meantime we would recommend this place to our friends who are so much closer to Fontana.”
“The teachers are very communicative and aware of my child’s needs”
“Always answer my questions and address my concerns right away.”
“She was very fun to talk to and answered my questions thoroughly.”
“She was potty trained within her first week of being there, she instantly lost her shyness, and grew a great deal of confidence.”
“Even my parents, who sometimes help with drop-off and pick-up, have commented on how welcoming and genuine everyone is.”
People customers mention
Evelyn4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BBrandi3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Love the teachers my child has been attending this location for the past 2 years and the growth I have seen in her has been amazing. Definitely would recommend !!!
MMonicaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Absolutely amazing! And the staff is incredible.My daughter attended Pre-K & kindergarten. Her teacher's Ms. Evelyn & Ms. Cristina put all their love to teaching them & getting them prepared for first grade. My daughter is in 1st grade & reading at 3rd grade level , doing 2nd grade math. Can't forget about Ms.…
AAMaDDeRLocal Guide · 117 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They really care for the children well there! Your child will be in excellent hands!! Loving and kind staff!
EEmily17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
They are wonderful here! My children are doing so well. They have helped prepare my daughter for kindergarten and my son is in the infant class. Everyone is so amazing. Highly recommend
+ Reliability+ Quality+ Professionalism
WWendy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Always answer my questions and address my concerns right away. The teachers are very communicative and aware of my child’s needs
+ Responsiveness+ Reliability+ Quality
TTANIYA3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★
I just hung up with one of the staff members and she was not helpful at all. I had to pull information out of her. Customer Service and professionalism is all about you going above and beyond, giving me the information that I need to make a sound decision. With and without me asking the right questions. I'm sorry,…
Love the teachers my child has been attending this location for the past 2 years and the growth I have seen in her has been amazing. Definitely would recommend !!!
Response from the owner · 9 months ago
Thank you, Brandi Rhea! Our educators at Kiddie Academy of Fontana are committed to nurturing curiosity, confidence, and character in every child. We’re so glad that shines through in your experience.
B
Breanna Holguin6 reviewsiTotal number of Google reviews Breanna has written across all businesses on Google Maps, not just this one.
I am so sad to be moving out of state because it means my daughter will have to leave this wonderful school. After some negative experiences with other daycares, I kept her home for a year because I was so worried. Since starting here, all of those worries have subsided.The staff is incredibly kind and caring. Even my parents, who sometimes help with drop-off and pick-up, have commented on how welcoming and genuine everyone is. You can see the love and dedication they put into everything whether it’s the thoughtful decorations, the fun projects, or the special events they organize. I also enjoy how they have projects to take home because parent participation is important.What mattered most to me was finding a place that aligned with my teaching style and supported kids emotionally, and this school does exactly that. My daughter spends 40+ hours a week here while I work full-time, and I am so grateful for the care, love, and attention they pour into her every day. You won't regret bringing your child here!
Response from the owner · a year ago
We appreciate your review, Breanna Holguin. The educators at Kiddie Academy of Fontana truly love creating meaningful learning moments every day. Knowing your child feels supported and encouraged is the best feedback we could ask for.
M
Monica MendozaLocal Guide · 9 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Absolutely amazing! And the staff is incredible.My daughter attended Pre-K & kindergarten. Her teacher's Ms. Evelyn & Ms. Cristina put all their love to teaching them & getting them prepared for first grade. My daughter is in 1st grade & reading at 3rd grade level , doing 2nd grade math. Can't forget about Ms. Adrienne, for attention & helping with homework, she gives all the students at the after-schools program. She Thank you, Kiddie Academy of Fontana, for all you do!
Response from the owner · 2 years ago
Monica Mendoza, thank you for being a part of the Kiddie Academy of Kiddie Academy of Fontana family and for leaving this great review! We are happy to hear that your family's experience with us has been a positive one.
A
AMaDDeR “MaDDeR” HaTTeRLocal Guide · 117 reviewsiTotal number of Google reviews AMaDDeR has written across all businesses on Google Maps, not just this one.
They are wonderful here! My children are doing so well. They have helped prepare my daughter for kindergarten and my son is in the infant class. Everyone is so amazing. Highly recommend
Positive: Reliability, Quality, Professionalism
Response from the owner · 5 years ago
Hi Emily, thank you for the review! Your kind words made our day!
W
Wendy Reyes7 reviewsiTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Looking around (on yelp and google) to see where i can take my 17 month old baby but did not realize that this place would be too far from where we live. Nonetheless, my phone inquiry with a girl named Ms. Anne went smooth and sweet. She was very fun to talk to and answered my questions thoroughly. She even went the extra mile to recommend their sister school in Rancho Cucamonga to see if that location would be a little closer to us. My husband and I have different work schedules and we need something closer to us. I was impressed with the way the virtual tour flowed and their safety procedures. They have a monitor that is connected to the door and if you are not fingerprinted, you would not be able to get in. She showed me the plastic barriers that they have to make sure that they social distance the children and everyone in the center was wearing masks. The curriculum that they offer seems inviting and packed with different learning cues which i loved. I’m sad that we are too far but we will work out our schedules to see if we can enroll our child in the future. But in the meantime we would recommend this place to our friends who are so much closer to Fontana.
Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Response from the owner · 6 years ago
Thank you for your kind words about our Kiddie Academy of Fontana. We are so happy to hear you had such a positive experience with us.
T
TANIYA CLAYTON3 reviewsiTotal number of Google reviews TANIYA has written across all businesses on Google Maps, not just this one.
I just hung up with one of the staff members and she was not helpful at all. I had to pull information out of her. Customer Service and professionalism is all about you going above and beyond, giving me the information that I need to make a sound decision. With and without me asking the right questions. I'm sorry, but I shouldn't have to pull information out of you for you to tell me what all I need to do to enroll my son. I am pretty sure when someone calls you tell them exactly what they need to know, how to set up a tour, when is your availability, etc.. You mean to tell me this whole week is already booked? You mean to tell me you can't go over next steps with me? I am happy everyone else was able to get the information they needed to enroll there children. I won't force you to help me. If we're not accepted that's cool. We'll take our money somewhere else.
Negative: Professionalism
N
Nicole Jacobs3 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
This is an awesome educational daycare! My daughter went here since she was 3 and graduated from the TK program. We love Ms. Diana and Ms. Evelyn. They are both compassionate and dedicated teachers who instilled great educational goals into my daughter. The staff here is great as well this school was such a blessing to me and my daughter I would totally recommend this school to any parent!!
