Google reviewers rate the preschool 4.6 out of 5 stars based on 59 reviews, with the owner responding to 95% of them. Positive feedback highlights the clean environment, attentive staff, and effective curriculum that supports children's developmental milestones and socialization. However, several low-star reviews criticize the facility for billing discrepancies involving vouchers, unreturned communication attempts, and staff rudeness, contrasting with the generally positive experiences reported by other families.
Google rating: 4.6 out of 5 from 59 reviews (90% five-star).
Reviews on this page: 59 Google reviews (54 with written comments).
Owner responses: the business replied to 95% of reviews.
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kids Edu Caring Place has been an amazing experience.”
“I recommend KECP for any parent who is looking for a balance between a daycare and school environment.”
“Juanita who is in the infant room connected to my baby but overall I would NOT recommend the center, they mixed up pick up drop off with another child…”
“Everyone helps your child meet there milestones , trustworthy, fun !”
“They are doing very shady things at this facility and will not allow me to remove auto payment.”
“The learning environment is top-notch, with a variety of activities that are specifically designed to develop your child's skills, interests, and curiosity.”
“I also needed a line of open communication with the staff and director.”
“I had to continually contact the owner via phone, email and texting, of which she ignored all of my contact attempts for over week .”
“We were immediately impressed by the director, Ms.”
“Understanding the economic struggles our families face, taps into her empathic, patient, and fair nature.”
“I have been overcharged past 6 weeks and a report of fraud was made to MSDE.”
People customers mention
Ken5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
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joseph harris1 reviewiTotal number of Google reviews joseph has written across all businesses on Google Maps, not just this one.
I have a 6 year old who graduated from kids education as well as a 2year old who attends attends now , hands down the best child care providers in Baltimore Md my boys have excelled beyond there age ,BRAVO KIDS EDU CAREING PLACE 🌟
Response from the owner · 6 months ago
Thank you for trusting us with your little ones. They have been such a joy to teach. We love being part of your extended family and will continue to deliver the best care and educational experiences for the kids. 🤩
Donald Rosemary1 reviewiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Kids Edu Caring Place has been an amazing experience. The staff is very caring, professional, and truly attentive to each child’s needs. You can tell they genuinely love what they do. I feel confident knowing my child is in a safe and nurturing environment every day.
Price assessment: Great price
Services: Educational services
Response from the owner · 6 months ago
We are so grateful and want to say thank you for your kind and supportive review. We will continue to do our best for the children.
Jazirah Charles1 reviewiTotal number of Google reviews Jazirah has written across all businesses on Google Maps, not just this one.
My experience of KECP has been a great experience. I have grand kids that attend the center and I am very satisfied. My grandkids really enjoy what goes on at kecp. The staff is friendly and very caring. I would not want my kids in any other place.
Response from the owner · 6 months ago
We love having grand parents involvement at the center. We are so happy that the grandkids are enjoying their time with us. We so appreciate you and this wonderful review.
Chantale Coulbourne3 reviewsiTotal number of Google reviews Chantale has written across all businesses on Google Maps, not just this one.
FRAUD ALERT!!! I do not recommend this daycare provider. Weekly rates are about $50 to $100 more than other daycare providers in the area. There is only one teacher (Mrs. Teresa) here that appears to be qualified, the owner as well as the others, which I think may be some sort of relation to the owner, are inexperienced and incompetent. And especially if you are receiving a voucher. There was an increase in childcare scholarship payments dated March 1,2026 which means my copay would have decreased and should have been adjusted as such but was not. I have been overcharged past 6 weeks and a report of fraud was made to MSDE. In retaliation the owner terminated the care.
Price assessment: Overpriced
chanae carter2 reviewsiTotal number of Google reviews chanae has written across all businesses on Google Maps, not just this one.
I loveeeee KECP! My baby has been here since he was 1.5 years old and now he is about to be 3. When he first started he was barely talking and was very introverted but now he is flourishing! He talks my head off all day! I can tell he has a good day everyday no matter what his attitude was at drop off! Shoutout to ALL the teachers that love on my baby everyday since he has started!
Response from the owner · 7 months ago
We love you guys as well. Thank you for trusting us and welcoming us into your little ones life. We will keep doing our best to help him thrive!
Zhyeira Azikiwe3 reviewsiTotal number of Google reviews Zhyeira has written across all businesses on Google Maps, not just this one.
My children have been enrolled in KECP since the end of last year, and I am happy with how things are going so far. Adjusting to the new environment was difficult for my little ones at first, but they warmed up in a few weeks and now they look forward to going.
I was searching for a daycare that had a solid curriculum and prioritized learning as well as building socialization skills. I also needed a line of open communication with the staff and director. KECP checked those boxes. It has a sound curriculum, extracurricular activities, a cozy indoor environment, a large outdoor play area and the staff are accesible. Mrs. Ken isn’t always on-site, but I haven’t had any issues getting in touch with her.
My little ones come home with lots of artwork. They even brought home small gifts for Mother’s Day and Father’s Day - very thoughtful on the staff’s part. There are field trips, Kona Ice days and splash days during the summer which the children love. The daycare provides breakfast, lunch and snacks for children in the two-year-old classroom and above too.
As parents, we know that trusting others with our children is not always easy. I appreciate KECP for reassuring me and keeping me updated throughout the day via the ProCare app (hopefully this can be used more consistently in the future, but I understand that it can be a challenge to update it while trying to work with a classroom full of toddlers).
I recommend KECP for any parent who is looking for a balance between a daycare and school environment. There aren’t many daycares where children can consistently learn, play, create art, participate in extracurricular activities, etc. That’s what makes KECP well worth it.
Response from the owner · Edited a year ago
Thank you so much my dear. I'm so glad that you chose us for your babies to have a wonderful preschool experience. We will continue to provide top notch care for our little ones and appreciate your amazing and honest review of KECP. We are so blessed to have 2 Directors with over 50 years of preschool experience combined to maintain operations of KECP, so one of us is always onsite. 🤩
Antoinette ShannonLocal Guide · 26 reviewsiTotal number of Google reviews Antoinette has written across all businesses on Google Maps, not just this one.
My 2 year old granddaughter attends KECP and I couldn't be more satisfied with the services that are provided. The staff are very friendly, attentive, and caring. Director Mrs. Ken makes sure to create a clean, safe, fun learning, and family oriented environment for the kids that are enrolled in the program. If you are looking for growth and development for your child, I highly recommend KECP.
Response from the owner · 2 years ago
Thank you so much Mrs. Shannon for the amazing review. We love having you guys as apart of the Kids Edu Caring Place family. We will continue to care for and aid baby girl in the best educational experience possible.
