Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate Kids Empire Moreno Valley 4.8 out of 5 based on 1414 reviews, with the owner responding to 21% of them. Customers frequently praise the facility's cleanliness, friendly staff, and affordable all-day admission, noting that party packages often include helpful hosts and extra amenities. However, lower-rated feedback highlights recurring concerns about inadequate sanitation, including visible waste and dirty restrooms, as well as safety issues regarding climbing structures and overcrowded play areas.
Data from Google, last updated November 3, 2026.
1,414 Google reviews we collected
Phrases our text analysis found in 1,137 written reviews
How often each topic comes up in the written reviews
We read 1,137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It’s always clean and the staff are extremely helpful and so sweet!”
“this place was dirty and this new manger i’ve never seen he was rude i’ve seen the way he treat his co workers i don’t know why they think it is okay…”
“Great experience for my special needs child got helped by a worker named nayla (i am most likely misspelling the name) thank you for having us”
“The restrooms smelled terrible, were completely out of toilet paper, and even after I notified the staff, I came back over an hour later and nothing h…”
“Had my son’s first birthday party amazing staff definitely recommend”
“I would not recommend this Kids Empire to any parents, especially those with children on the autism spectrum.”
“Prices are very reasonable make sure you bring socks!”
“They overcharged my friend even though she has paid in advance for more ppl that she anticipated having.”
“…you can come and leave if you want and come back as long as it's the same day and you have your receipt…”
“Pizza was late but it was good pizzas”
“She is always incredibly friendly, attentive, and helpful, and you could tell she genuinely cared about making sure the kids were having a great time.”
“I wad also told I can wear booties over my shoes by a manager then I get some other person telling me I'm a liar and that was never said to me.”
“The party hosts and manager were communicative, attentive, and made everything run smoothly.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 1,414 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We love coming here! It’s always clean and the staff are extremely helpful and so sweet! We’ve been coming here for several years and our 9 year old still loves it!
It’s always a great time here, we also did the party package for my daughter and everyone had a great time , the party host was great .
Birthday party ; The kids and parents had a blast ! Felt taken care of everyone was nice and helpful !
Hosted my daughter’s birthday everyone was very helpful and so many extras included the party package. Victoria our host was awesome too!! Def worth it.
Came for a party kid had a blast. Everyone has fun. Staff is great. Facility is clean no problems. Definitely coming back.
Had my son’s first birthday party amazing staff definitely recommend
Good place for a birthday party. But that tower is a safety hazard. So many kids were just falling from level to level. I saw a kid fall through two levels and catch her chin on the last. A bigger girl got to the bottom better, but by the last level she was dangling from her foot.
Very nice place for kids.
Kids Empire is an amazing safe, clean and fun area for kids to have a blast. The staff is always kind and helpful. We always have a great time here.
I love the idea of the playground being in one side and the parents on the other side to keep watch. They also have an automatic lock where your kid cant just go in and out. Prices are very reasonable make sure you bring socks! Had my kiddo here for a few hours since the admission to pay for a child is an all day pass and even better two adults are free for every child! Im so sure he’ll be worn out by the time we drive home😴I definitely recommend👍🏽
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts