Analyzing 5,468,0865.5M ReviewsFor 14,73714.7K Experts
Google reviewers rate this Manteo carpet cleaning service 4.6 out of 5 based on thirty reviews, with the owner responding to sixty-three percent of feedback. Positive comments frequently highlight punctuality, professional communication, fair pricing that matches estimates, and effective results for carpets, upholstery, and tile. Recurring themes include quick turnaround times and thorough attention to detail. However, low-star reviews criticize instances where in-person quotes exceeded phone estimates and express dissatisfaction with perceived cleaning quality relative to the cost.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great work, great person, always promp and reliable when needed!”
“Once he got started tho, he was very efficient with his work so you could tell he knew what he was doing.”
“Tilford was very professional and was an awesome guy just to have a conversation with before and at the end of the job.”
“I highly recommend Tilly at Kill Devil Hills Chem-Dry.”
“If there’s an issue with distance, I would recommend a fuel charge be added to the order and discussed up front with a customer.”
“He saved us a lot of money and his prices are very fair.”
“We had a great conversation while he worked and he genuinely cared about our understanding of the carpet cleaning process and care!”
“Tilly was friendly, professional, on time (valuable these days), a great communicator, and open about prices!”
praise complaint · found by our text analysis, Google review wording unchanged.
Great work, great person, always promp and reliable when needed!
Thanks tilly. On time great work...looks and smells better
Thank you so much for your quick service. Results were far above expectations
Thankyou
Might just be the best carpet cleaner I’ve ever hired. Professional , on time and good pricing
Thankyou sir, pleasure
Thanks again for the great job today. Great pricing and always on time
Thank you Terri for your wonderful review. It was great meeting you. I’ll be happy to help you anytime.
Horrible service and poor cleaning along with high price! At least this was our experience. Never again!
$85 for the sofa $75 for loveseat 2 flights of stairs for $100 Sorry you do not like my pricing which were agreed upon before the cleaning. Sometimes it’s better to Walk away when a human being is being rude. Have a great day 😁
Great attention to detail, showed up when promised and carpets looked great afterwards. Price was exactly as estimated. Will use them again
Thankyou…pleasure to help great people
Tilly was great to work with and do an awesome job !
Tilford Smith is a long time friend and does a great job. Thanks Tilly!
Its a pleasure sir. Glad i was able to help
My sofas look great, but my carpets still have stains and look like they were never cleaned.
Analyzing 5,468,0865.5M ReviewsFor 14,73714.7K Experts