Great Customer Service and customer environment

Killian Auto Pros - Greenville
Killian Auto Pros - Greenville at a glance
Google reviewers rate Killian Auto Pros 4.9 out of 5 based on 484 reviews, highlighting friendly staff, fast turnaround, and transparent communication. Customers frequently mention same-day repairs, reasonable pricing, and the provision of rental cars during service. However, some lower-rated reviews cite instances of uncompleted work, unexpected charges for uninstalled parts, and dissatisfaction with specific repair outcomes or tire durability.
- Google rating: 4.9 out of 5 from 484 reviews (92% five-star).
- Reviews on this page: 484 Google reviews (357 with written comments, 4 with photos).
- Owner responses: the business replied to 35% of reviews.
- Most recent review: October 29, 2026.
- Service: Tire Repair Shop serving Greenville, South Carolina.
Data from Google, last updated November 2, 2026.
Star ratings
484 Google reviews we collected
- 5 stars44492%
- 4 stars265%
- 3 stars71%
- 2 stars41%
- 1 star31%
Praise vs complaints
Phrases our text analysis found in 357 written reviews
- Praise58299%
- Complaints61%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude14124%
- Speed & response12421%
- Quality & results11319%
- Price & value7312%
- Honesty & trust6110%
- Would recommend549%
- Communication224%
What customers talk about
We read 357 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Benny and Dale have been fixing our trucks at TreesUpstate for almost two years now and they are always so personable and friendly.”
“We always get thorough service and fast communication.”
“…ce at the Augusta street location and I'm telling you the service is top notch 👌 I've always been afraid of repair shops but Killian has restored my…”
“Fair pricing and got me in and my car fixed in the same day!”
“They were super friendly and super fast, didn't overcharge and overall treated their customers like royalty from what I could tell”
“It’s a great feeling to know there is a reputable and honest mechanic that I can rely on when my vehicle needs repair.”
“He, Dale and the team are wonderful, friendly people and are true experts - I highly recommend!”
“He communicated very well: I wish I would’ve brought my car to him the first time it started messing up.”
People customers mention
- Dale 24 reviews
- Benny 16 reviews
- Killians 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 484 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Benny and Dale have been fixing our trucks at TreesUpstate for almost two years now and they are always so personable and friendly. We always get thorough service and fast communication. It’s great to know that they are always willing to help on a whim and with great hospitality too. Thank you!
Professional and quick turnaround.
- Price assessment: Reasonable price
- Services: Wheel alignment, Oil change
I had a great experience here! Fantastic customer service, they took pictures of what was wrong and called me to talk about it over the phone. Fair pricing and got me in and my car fixed in the same day!
- Services: Tires, Steering & suspension repair, Wheel alignment
It’s a great feeling to know there is a reputable and honest mechanic that I can rely on when my vehicle needs repair.
- Services: Brake service & repair
Always helpful and courteous.Their knowledgeable service is great.
- Price assessment: Reasonable price
- Services: Electrical repair
Great and speedy service.
- Price assessment: Reasonable price
- Services: Steering & suspension repair
I've had 2 of my vehicles service at the Augusta street location and I'm telling you the service is top notch 👌 I've always been afraid of repair shops but Killian has restored my faith I'll never go anywhere else friendly and helpful and very trustworthy love those guys
- Price assessment: Great price
- Services: Transmission
Benny was very helpful and informative. Was able to drop my car off on break to get my bearings replaced and they gave me a rental car till mone was ready. The service was fast! Thanks and definitely will start going here for any future repairs!
Great service ! Been going to these guys for years!
- Price assessment: Great price
- Services: Oil change
Business details
- Address: 3111 Augusta St, Greenville, SC 29605
- Phone: (864) 428-8669
- Website: killianautopros.com
- Service area: Greenville, SC