Analyzing 7,499,4647.5M ReviewsFor 21,11021.1K Experts
Customers frequently praise the studio's family-friendly atmosphere, noting that photographers keep children and pets engaged while staff assist with photo selection without pressure. However, several low-star reviews criticize the studio's marketing tactics, specifically describing social media contests as deceptive leads into high-pressure sales environments where costs for digital files and prints are not clearly disclosed upfront.
Data from Google, last updated November 2, 2026.
779 Google reviews we collected
Phrases our text analysis found in 719 written reviews
How often each topic comes up in the written reviews
We read 719 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was a great experience for it being our first time getting our family pictures professionally done.”
“…sat on and the chair that my photographer chose was old and not very nice looking.…”
“During Our first family photoshoot ever, Justin did an amazing job making us feel very comfortable and making so many memories for us.”
“It’s been since September, no closer to being made whole from this awful experience.”
“Our family would highly recommend Kim Jew for your family portraits!”
“I strongly recommend that anyone considering this photography studio ask for the FULL pricing in writing before agreeing to anything.”
“We didn't know what to expect coming in and the slide show and full experience was definitely worth it!”
“This pricing was never made clear upfront and is extremely overpriced compared to industry standards.”
“Carrie did a great job explaining all our options for pictures and prints.”
“Their kindness, patience, and professionalism truly made a difference, and you can tell they genuinely care about what they do.”
“In my opinion, this was an extremely shady and misleading way to conduct business.”
“He was friendly and professional and did a great job shooting quickly and moving at the kids’ pace.”
“will they reprint or what, they never called me back.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 779 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They successfully got both of my kids and dog all looking!!! Thank you for the beautiful pictures!!!
My family and I celebrated my 50th birthday by taking photos at Kim Jew. What a fun experience! Justin, our photographer, made our session so special. We laughed so much and enjoyed every second.
During Our first family photoshoot ever, Justin did an amazing job making us feel very comfortable and making so many memories for us. We will be coming back. Our viewing party was great, after seeing the pictures for the first time it was so hard to narrow them down because of how amazing the pictures were. Carrie did a great job explaining all our options for pictures and prints. We really appreciate all the help. Kim Jew photography has a new customer for life, The Valencia family.
We won a free photo session with Kim Jew Photography and had such a great experience! John photographed us and managed to capture some really good photos, even with my son being a little wild! Madison helped us look through the photos afterward and was wonderful to work with. Thank you, John and Madison, for making this such a positive experience and giving us beautiful photos to treasure!
Beautiful photos, it was a wonderful photo shoot! I am very satisfied with the result and the service! Thank you John Henry and Carrie!
John Henry was an amazing photographer and captured memories of our young family that will last forever! And Carrie provided a wonderful experience that allowed us to pick the photos with a no pressure experience. We loved this experience!
We were so excited!!! We were Facebook winners and had the blessing of getting our family pictures taken! Justin our photographer was great! He was so energetic and engaged with my babies! He had good music going on and was getting creative poses of us! It was a great experience for it being our first time getting our family pictures professionally done. Madison was also a great pleasure going through our family gallery! I greatly appreciated how he actually knew and addressed my family members by their name. He was so personable and engaged we didn’t feel rushed and he was playful with my baby. ❤️ We felt like actual people and not some random transaction. Thank you for our wonderful experience, we can’t wait to see you for our next family addition.
Great family friendly experience. Beautiful photos, exceptional staff.
John, the photographer of our session was wonderful! He made my boys and I feel at ease for our session and in no way did he make us feel rushed! It was such an amazing experience. For the photo revelation appointment, Madison was very helpful and very good at his job! The slideshow with the music in the background got me emotional, but in a positive way! The pictures came out so beautifully! I wish I could have gotten all of the pictures! Totally recommend Kim Jew Photography!
Laila was professional and had great recommendations for us to pose. My slideshow experience with Madison was awesome and smooth! I really do recommend this place.
Analyzing 7,499,4647.5M ReviewsFor 21,11021.1K Experts