Google reviewers rate Kimbrell's Furniture 4.8 out of 5 based on 632 reviews, with the owner replying to 80% of them. Customers frequently praise the friendly, knowledgeable staff, clean store environment, competitive pricing, and efficient in-store service. However, several low-star reviews highlight recurring issues with delivery scheduling, lack of proactive communication regarding order status, and inventory discrepancies at pickup.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
They made it so easy! They had the box spring in stock and delivered it that same day!
Thank you, Tebie! We're glad to hear you had a seamless experience with the same-day delivery of your box spring. Your satisfaction means a lot to us!
Fast friendly service great prices
Thank you, Kirk! We're glad you enjoyed our fast and friendly service at great prices. Your support means a lot to us!
The salesman was very helpful, friendly, and knowledgeable on what I wanted to purchase.
Thank you, Cynthia! We're glad to hear that our salesman was helpful, friendly, and knowledgeable. We appreciate your feedback!
I came in look around.. A salesperson approach me asked me did I needed any help at first I said I was just looking I found something that I like they were very helpful very friendly . They work your payment what best for you. I would shop here again.
Thank you, Rosemary! We're glad to hear you had a positive experience and found something you liked. Our team is always here to help, and we appreciate your kind words. Looking forward to your next visit!
Awesome service the staff was very friendly and the store was very clean
Thank you, Tanika! We're glad to hear you enjoyed our friendly service and found the store clean. Your support means a lot to us!
The first time I rented for kimbrell's furniture was in 2022 and I love it .kimbrells is the only store I will get furniture from....
Thank you, Dorothy! We're so glad to hear that you love your experience with Kimbrell's Furniture. Your loyalty means a lot to us, and we look forward to helping you find more great pieces in the future!
Everything is good thanks you so much 💗
We appreciate your 5-star review, Lillie!
Just bought a couple of pieces from Kimbrell’s Furniture. Very smooth process Mitchell and the staff was great to work with. Would buy here again in the future.
Thank you, Frantz! We're glad to hear you had a smooth experience with Mitchell and the team. Looking forward to serving you again in the future!
Great customer service , stop by and see Michael Ellis for a great deal!!
Thank you, John! We're glad you had a great experience with our customer service and appreciate your recommendation to see Michael.
Mike was Great! He assisted me with my purchase. The ladies in the back were Awesome! They all gave me a great welcome experience.
Thank you, Mary! We're so glad to hear that Mike and the team provided you with such a great experience. We appreciate your feedback and look forward to seeing you again!