Analyzing 8,170,4448.2M ReviewsFor 23,12423.1K Experts
Customers frequently praise the punctuality, thoroughness, and professional communication of Kindred Pest Control technicians, who often explain procedures and address specific pest issues like ants and roaches. Pricing is generally described as average, and the company responds quickly to scheduling requests. However, a recurring criticism involves billing disputes, with several reviewers alleging that initial services were misrepresented as one-time treatments rather than annual contracts, leading to difficulties with cancellation and collections.
Data from Google, last updated November 3, 2026.
11,395 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The first time he explained everything clearly and professionally.”
“⭐ Misleading, Dishonest, and Unprofessional Service”
“Shunton has treated my home twice now and has done a great job twice.”
“…than the previous company i signed up and now their service has been horrible, i got my roaches and pests than ever, if you have a particular pest th…”
“She took quickly to starting work and finishing the job completely.”
“The tech that was supposed to show for the original quarterly schedule treatment text and never showed.”
“She throughly explained to me step by step the procedures she would be doing.”
“Once I called to see why they ignored my cancellation and to get a refund I was told that I didn’t confirm the cancellation and they can’t refund me.”
“I will request him again on the next visit, highly recommended!”
“Based on our experience, I would not recommend Kindred.”
“Was courteous of mentioning the process upfront and followed up the start, middle, and end.”
“If I could give this fraudulent and backwards business an anti-star, I would.”
“Great service, reasonable prices, and no more bugs!”
“That is when we were told that the roaches we had originally identified were not covered under our plan and that treating them would cost an additional $299.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 11,395 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Cantrell Hardy did an excellent job.
Azuri was very thorough and professional. Is it possible to have someone come back to use pest control, as well? Thank you.
Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.
He was unreasonable rule I’m willing to work with me bad attitude. I’m calling the Better Business Bureau. I’m letting all my neighbors know where the awful service they gave me and I’m telling all my friends and family to not deal with you guys.
Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.
Another great service call from Kindred. Thanks to Christian P.
Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.
Awesome service as always. They treat all around my house and always ask if there is anything specific I need. My service tech was Ayden Rusk and he handled everything exceptionally well. I have used Kindred for years and will continue to do so.
Awesome service
Katia Mendoza, Kinderd Pest Control, treated my home today. She was very professional, polite and kind. She throughly explained to me step by step the procedures she would be doing. And assured me, if I needed her (them) to come back before my next treatment, just give them a call. She’s Awesome!!!!!
Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.
Shunton has treated my home twice now and has done a great job twice. The first time he explained everything clearly and professionally. He’s very kind and id def recommend him to others. Thank you shunton and kindred!
My tech today was Jaquale Rhodes. He arrived on time. He is very polite and professional. Completed the job quickly. Even did the sweeping for webs.
Thank you so much for your review!
Very polite and professional.
Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.
Analyzing 8,170,4448.2M ReviewsFor 23,12423.1K Experts