Google reviewers rate Kinetix Physical Therapy five stars based on 379 reviews, with the owner responding to 99% of comments. Patients frequently cite punctuality, clear communication, and flexible scheduling as key benefits, noting that staff effectively guide them through post-surgical rehabilitation, strength training, and pain management. While clinical outcomes are generally praised, recurring complaints focus on facility accessibility, specifically citing a lack of handicap parking, missing handrails, and entrance doors that are difficult for individuals with mobility impairments to open.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I broke my leg about 8 months ago and Kinetix was vital for my recovery. Jacob and Kirsten, along with the rest of the staff, were so amazing to work with and made the whole experience so comfortable. At the end of my treatment I was sad to leave!! Thank you kinetix ❤️❤️
The staff at the Jonesville location are great, even the interns! I’ve done everything from 1 hour therapy sessions, 2 hour work hardening sessions and everything in between. Everyone tried to keep me focused on the end goal, even if I wasn’t feeling it. They were always attentive and willing to be flexible at every visit with my program so that I could have the best outcome. I have recommended this place to multiple people and will continue to come back for all my physical therapy needs. There is no place better!
Ed, thanks for coming in to our Arbor Greens-Jonesville location. We're happy to hear that our team was able to help you meet your goals. We really appreciate you recommending our services and team to your friends and family.
My quality of life was limited when I started at Kinetix. I could barely walk and was waiting for surgery on my broken SI joint. The staff were patient and kind and made a huge difference. I can walk without my walker. My posture is more “normal” and upright and I can’t say enough to describe how much they helped me. Thank you Kinetix! They were always friendly and super sweet too.
Thank you so much for sharing your experience, Sandy! We are thrilled to hear how much your mobility, posture, and quality of life have improved. Being able to walk without your walker is such a wonderful milestone! Thank you for trusting Kinetix with your care!
I've been here multiple times for physical therapy and have always been pleased. More recently, I had spine surgery and came back. Carter and the team were so helpful before and after surgery and helped me build necessary strength back to live pain-free. I am so incredibly pleased with my results and so grateful to have been able to work with a team who cares and helped me get back to my normal life!
Amarra, thank you so much for the five-star review of our Arbor Greens location in Newberry. We're so glad to hear Carter and the team were able to help you before and after surgery and that you're feeling so much better! Thank you for letting us be part of your PT journey!
The staff has been fantastic! Very friendly and knowledgeable about my procedure, my treatment, and my issues! My experience with Kinetix has been exceptional and I will recommend them to any in need physical therapy.
Joe, Thank you for the five-star review and recommendation! We’re so glad to hear that our Arbor Greens team in Newberry helped make your experience at Kinetix a positive one. We truly appreciate you trusting us with your recovery and are grateful for the opportunity to be part of your journey!
Wonderful first time experience with compassionate & knowledgable staff!
Harriet, we're so glad to hear you had such a great first time experience with our Arbor Greens team in Newberry!
Kinetix sets an outstanding standard for physical therapy and patient care. I’ve been to 3 PTs over the last 4 years and the attention to detail and level of care I received from Elijah and Jordan are second to none. I cannot recommend this practice highly enough. They demonstrated an exceptional level of expertise and genuine commitment to my care. They took the time to understand my individual needs and provided personalized treatment, always pushing me with meaningful and challenging progressions. Most importantly to me, they taught me the reasoning behind every movement and educated me to have a more robust understanding of my own body and health. While I hope not to be injured in the future, if I am, I will always return to Kinetix.
Thank you so much for such a thoughtful review, Marcello. Knowing you've experienced physical therapy elsewhere makes your feedback about Dr. Elijah Ochman and Jordan's care especially meaningful. We love that you highlighted not only the personalized treatment and challenging progressions, but also the time they took to explain the purpose behind each movement. While we hope you won't need us for another injury either, we're grateful to have earned your trust and will always be happy to welcome you back to Kinetix!
They’ve helped me with two different injuries and both times resolved my issue within a few weeks.
Sean, thank you so much for the five-star review of our Arbor Greens team in Newberry! It means a lot that you've trusted our team with your care not once, but twice! We're so glad we could help you work through both injuries and get back to feeling better in just a few weeks each time. We truly appreciate your continued trust in Kinetix.
I recently had a spell of vertigo and went to Kinetix for treatment. Dr. Ike was very thorough in assessing which canal was affected and how to clear the misaligned crystals. He set up a series of exercises both to clear the crystals and habituation exercises that complement them that I could also do at home. He stressed technique. Within a few visits, the crystals had cleared and I was armed with my new arsenal on my Kinetix app should it arise again. Dr. Ike -Thanks so much for your professionalism and patience. Kinetix is great!
Thank you so much for the five-star review, Lisa! Vertigo can be incredibly frustrating, so we're thrilled to hear that Dr. Ike Bryner's, thorough approach helped you find relief in just a few visits! We especially love that you left feeling confident and equipped with the exercises and resources to manage your symptoms should they return. Thank you for trusting Kinetix with your care!
Awesome! I strongly recommend Kinetix if you ever need physical therapy. The physical therapists are professional, friendly and caring. The front office staff is excellent- always attentive, friendly and ready to answer your questions.
Thank you so much for the wonderful recommendation, Indira! We love that you took the time to recognize both our clinical team and our front office staff at our Arbor Greens location in Newberry. We're so glad our team made you feel welcomed and well cared for, and we truly appreciate your kind words!