Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Customers consistently describe King & Sons Septic Service as punctual, efficient, and professional, noting that staff members provide thorough explanations of septic tank conditions and work performed. Reviewers highlight fair pricing, clear communication throughout the scheduling and service process, and careful handling of property during tank pumping and system inspections. One low-star review criticizes the company for failing to resolve a persistent issue, refusing responsibility, and attempting to charge additional fees after an initial repair did not succeed.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
887 Google reviews we collected
Phrases our text analysis found in 569 written reviews
Price verdicts customers left with their Google review
Middle half of what 149 customers paid ($239–$383) · gold mark = category median.
How often each topic comes up in the written reviews
We read 569 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gary is extremely knowledgeable, worked with the county inspector for the necessary approvals and was great to work with.”
“Their communication, professionalism and timely response are above par.”
“He provided a thorough explanation of the work he did and the condition of our tank, cleaned up well and did an overall great job.”
“Definitely recommend and will continue to use King & Sons!”
“I cannot recommend this family owned business enough!”
“The cleaning was done and the price was reasonable!”
“Everyone, from scheduling to the final communication, was extremely pleasant to deal with.”
“It’s rare to find a company that combines skill, transparency, and genuine customer care, but they do.”
“They're not trustworthy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired King & Sons Septic Service, LLC for 5 kinds of job. Pick one to see what they paid and said.
Second time using this company, and we will continue to use them. On time, quick and courteous service. Very nice people.
Travis was prompt, professional and efficient. He provided a thorough explanation of the work he did and the condition of our tank, cleaned up well and did an overall great job.
I had a great experience with Brian from King and Sons septic service. It was a very pleasant experience except for the odor once the septic tank was opened up! Then I retreated and let the expert do his job! The cleaning was done and the price was reasonable! Overall a great job!
Everyone I interacted with with friendly and professional. A great company to do business with!
Everyone, from scheduling to the final communication, was extremely pleasant to deal with. They were able to come out to our house within days of scheduling, were prompt, knowledgeable, and efficient. I highly recommend working with them.
Once the service arrives it is excellent. Trying to get through to them on the phone to set up a call is difficult.
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 55 | $228–$493 |
| Septic system installation | 47 | $1.1k–$2.8k |
| Sewer repair | 22 | $393–$2.1k |
| Outdoor plumbing system repair | 13 | $328–$1.2k |
| Plumbing pipe repair | 4 | $322–$1.1k |
5.0 ★★★★★ 887 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We’v used King and Sons for septic service for over 25 years. They are professional and reliable.
Second time using this company, and we will continue to use them. On time, quick and courteous service. Very nice people.
Travis was prompt, professional and efficient. He provided a thorough explanation of the work he did and the condition of our tank, cleaned up well and did an overall great job.
Thank you for your great review, Tony! We’re thrilled to hearTravis provided professional service and took the time to explain everything thoroughly. We appreciate your trust in King and Sons Septic Service!
Terrific service. Prompt and quick. And were informative, answering all my questions. Thank you!
Thanks for great feedback, Drew! We’re happy to help and appreciate your business!
Very efficient job. Very polite service
Thank you so much, Fritzi! We appreciate your business!
Perc test required for MC permits in preparation for installation of new septic system. Enjoyed working with Gary King from King & Sons Septic Service. Gary is extremely knowledgeable, worked with the county inspector for the necessary approvals and was great to work with. I recommend the company for all your septic needs.
Thanks so much, Ken, for the kind words and 5-star review! We’re glad Gary could help get everything taken care of on short notice. We truly appreciate your recommendation!
Very personable and efficient. I am a very satisfied and loyal customer.
Thank you, Diane! We truly appreciate your business and recommendation!
I don’t often write a review but these guys deserve the highest ratings! Their communication, professionalism and timely response are above par. Customer service is top notch and bonus: they know what they’re doing!
Thank you Jenn, for the fantastic review! We truly appreciate your kind words and are glad our team’s communication and service exceeded your expectations. Thank you for choosing King and Sons Septic Service! We appreciate your business and for taking the time to let us know how we are doing!
I had a great experience with Brian from King and Sons septic service. It was a very pleasant experience except for the odor once the septic tank was opened up! Then I retreated and let the expert do his job! The cleaning was done and the price was reasonable! Overall a great job!
Thank you so much, Robert, for the wonderful review! We’re glad Brian provided excellent service and made your experience a positive one. We appreciate your business and your kind words about King and Sons Septic Service!
The King family is the best in the business. Randy came and diagnosed a problem with my back line in no time. I got an estimate quickly. The price was fair and the work was done right. If you need any septic work, this is the company to call
Thank you so much, Kimothy, for the kind words and recommendation! We truly appreciate your trust in the King family and are so glad you had a great experience with Randy. It means a lot to our entire team!
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
