Seafood restaurant · Columbus, GA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%69+43.8Reliability 28%61+17.2Replies to reviews 8%100+8.2Momentum penalty0−10Experts Score= 59Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 12 nightclubsiPosition by Experts Score among all companies we track in this category. · better than 36%
4.7★★★★★2,917 Google reviews · 24 photos
86%five-star reviews
4.04★last 12 monthsiAverage stars on reviews from the last 12 months only.
6.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate King Claw 4.7/5, frequently praising the fresh seafood, generous portions, and attentive staff. Recurring themes include the lively atmosphere with dancing, reasonable pricing, and specific appreciation for servers who remember regulars. However, common criticisms highlight slow service, unprofessional staff behavior, and inappropriate music volume for family groups.
Google rating: 4.7 out of 5 from 2,917 reviews (86% five-star).
Reviews on this page: 2,917 Google reviews (2,167 with written comments, 172 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 27, 2026.
Service: Nightclub serving Columbus, Georgia.
Data from Google, last updated October 29, 2026.
Score profile vs other nightclubs
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
This companyNightclubs median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King Claw - Juicy Seafood & Bar: 69/100 on this factor. Category median: 65.B
69
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King Claw - Juicy Seafood & Bar: 61/100 on this factor. Category median: 73.B
61
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King Claw - Juicy Seafood & Bar: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.King Claw - Juicy Seafood & Bar: 100/100 on this factor. Category median: 45.A
100
Bar = this company · dark tick = category median.
Star ratings
2,917 Google reviews we collected
4.7of 5
5 stars2,50486%
4 stars2057%
3 stars512%
2 stars482%
1 star1094%
Praise vs complaints
Phrases our text analysis found in 2,167 written reviews
92%praise
Praise1,38092%
Complaints1128%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude60040%
Quality & results38826%
Speed & response21715%
Would recommend17011%
Price & value836%
Honesty & trust181%
Communication161%
What customers talk about
We read 2,167 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is always very attentive and pays attention to detail.”
“The host at the front was very rude disrespectful on her phone bad attitude just don’t want to do nothing 0/10 don’t come here !”
“Bridget was the best server, she had great service and always make me feel welcome”
“Unfortunately, we had an awful experience with Raina, who did not mind telling us, in a roundabout way, that we could basically pack up if that’s what…”
“The hostess princes was very respectful very quick on seating us and getting us our food one of the most respectful hostess I’ve had very friendly an…”
“She did not earn a $40 tip, she was slow getting back to our table and didn't offer any refills for our drinks.”
“These compete with some of our local spots the bbq Cajun were 10/10 and the Buffalo were 8/10.”
“Worst experience I've had in a very long time, will not be back.”
“The food here is amazing and very good price for great seafood.”
“The crab legs were also skimpy and, in my opinion, not worth the money.”
“His energy was amazing—friendly, attentive, and genuinely welcoming.”
“Ashlei explained the menu clearly, gave great recommendations, and made us feel like VIPs the entire time.”
“I just ordered from there and all the servers ignored me despite not being occupied at all.”
People customers mention
Ashlei243 reviews
Lizzie83 reviews
Tim36 reviews
Shawn26 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJoel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★
Bad place. Food was just ok. Service was extremely slow and unprofessional. Busboy got into an argument with the waitress and was using the F-word around my family.
KKimberlyLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★
I gave a 4 star because we had to use plastic forks and scissors as claw crackers. The food and service was wonderful.
BBlake2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We come sometimes for the 1 dollar wing nights and they are arguably some of the best wings in town. Both times we have come, Nicole our waitress has taken exceptional care of us and even remembered our names the first time dinning. She is always very attentive and pays attention to detail. My Diet Pepsi never gets…
RRachel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The food was delicious loved the garlic butter seafood boil. With Nicole as my families waitress she was very accommodating and professional. Would definitely request her as my server for future visits!
Bbrad1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very helpfull staff and cleaning dieing area. Plenty of table options and excellent service
TTimLocal Guide · 91 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
Slaw portions was very small.
Only half of containers filled.
More slaw and few less fries would be better.
Bad place. Food was just ok. Service was extremely slow and unprofessional. Busboy got into an argument with the waitress and was using the F-word around my family.
Price per person: $30–40
Response from the owner · 18 hours ago
Thank you for sharing your feedback. We're sorry to hear about your experience and the issues you encountered with our service. We take such matters seriously and will address them with our team to ensure improvements. Your input is valuable to us, and we hope to provide a better experience in the future.
K
Kimberly PlayerLocal Guide · 23 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
I gave a 4 star because we had to use plastic forks and scissors as claw crackers. The food and service was wonderful.
Meal type: Dinner
Price per person: $40–50
Group size: 3-4 people
Wait time: No wait
Response from the owner · 2 days ago
Thank you for your feedback. We're glad to hear you enjoyed the food and service. We appreciate your input regarding the utensils and will take it into consideration for future improvements. Your satisfaction is important to us, and we hope to serve you again soon.
T
TiAnna7 reviewsiTotal number of Google reviews TiAnna has written across all businesses on Google Maps, not just this one.
Thank you for your positive feedback! We're delighted to hear that you consistently enjoy our customer service and food. Your support is greatly appreciated, and we look forward to serving you again soon.
B
Blake Barrett2 reviewsiTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
We come sometimes for the 1 dollar wing nights and they are arguably some of the best wings in town. Both times we have come, Nicole our waitress has taken exceptional care of us and even remembered our names the first time dinning. She is always very attentive and pays attention to detail. My Diet Pepsi never gets empty!
The last time we dined, we left our to go box and went to target across the street. This sweet woman saved it for us as I went in to see if it was miraculously not thrown away. Overall 10/10 will continue to dine!
Meal type: Dinner
Price per person: $20–30
Recommended dishes: Chicken Wing Basket, Fries
Noise level: Quiet, easy to talk
Response from the owner · a week ago
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoy our wing nights and that Nicole has provided exceptional service. It's great to know she made your visits memorable and went the extra mile to save your to-go box. We look forward to welcoming you back for more great experiences!
S
Sean Simmons3 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Thank you, Sean! We're so glad Nicole took excellent care of you, and we'll be sure she hears your kind words. We look forward to seeing you again at King Claw Columbus soon!
R
Rachel Harris3 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
The food was delicious loved the garlic butter seafood boil. With Nicole as my families waitress she was very accommodating and professional. Would definitely request her as my server for future visits!
Meal type: Lunch
Price per person: $20–30
Recommended dishes: Captain's Boil, Juicy Seafood
Noise level: Moderate noise
Response from the owner · a week ago
Thank you so much, Rachel! We're thrilled you loved the garlic butter seafood boil, and so glad Nicole took such wonderful care of your family. We'll be sure she hears your kind words. We can't wait to see you again at King Claw Columbus!
B
brad bishop1 reviewiTotal number of Google reviews brad has written across all businesses on Google Maps, not just this one.
Very helpfull staff and cleaning dieing area. Plenty of table options and excellent service
Meal type: Lunch
Price per person: $50–60
Recommended dishes: King Claw Boil
Noise level: Quiet, easy to talk
Response from the owner · a week ago
Thank you, Brad! We're so glad you found our staff helpful, our dining area clean, and the service excellent. We'll share your kind words with the King Claw Columbus team and look forward to seeing you again soon!
K
Kaitlyn F7 reviewsiTotal number of Google reviews Kaitlyn has written across all businesses on Google Maps, not just this one.
Excellent service from skye !! she deserves a bonus !
Response from the owner · 3 weeks ago
Thank you for your positive feedback! We're thrilled to hear about your excellent experience with Skye. Your kind words are greatly appreciated and will be shared with the team.
T
Tim BramlettLocal Guide · 91 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Slaw portions was very small.
Only half of containers filled.
More slaw and few less fries would be better.
Meal type: Dinner
Price per person: $10–20
Noise level: Quiet, easy to talk
Special events: No special event
Response from the owner · a month ago
Thank you for your feedback. We appreciate your input on portion sizes and will take it into consideration as we strive to improve our offerings. Your satisfaction is important to us, and we hope to serve you better in the future.
M
Mayo TheresaLocal Guide · 30 reviewsiTotal number of Google reviews Mayo has written across all businesses on Google Maps, not just this one.
We celebrated my cousin’s birthday a little over a week ago at King Claw. This was my first visit, and I was actually excited because I had heard good things from others. Let’s just say my experience was NOTHING to brag about—with the exception of our PHENOMENAL server, Shakira!
Shakira was absolutely AMAZING and honestly made this fishy fiasco a little better. Her attitude, professionalism, and customer service were the bright spot of the entire experience. If everyone there provided the level of service she did, this would be a completely different review!
Unfortunately, we had an awful experience with Raina, who did not mind telling us, in a roundabout way, that we could basically pack up if that’s what we wanted to do. 🤔🤔🤔🤔 Then the manager, Quinn, continued repeating the same thing over and over about the additional people in our party. Our reservation was for 20, but 17 were already present because the other three were coming from Atlanta. Instead of trying to make the situation better, it felt like he operated under the “employee is always right” motto.
To add to the experience, most of the employees looked as if they were headed to basketball practice—with the exception of Shakira, who presented herself professionally and treated us like paying customers should be treated.
And then there was the food. Here is a picture of a VERY “dirty” shrimp, and believe me, there was more than one. The crab legs were also skimpy and, in my opinion, not worth the money.
I do not plan to ever return, mainly because of the less-than-mediocre customer service. If you MUST go, try your best to get Shakira as your server because SHE makes the experience better!
And if a party of 20 cannot sit together and celebrate together, I would definitely advise choosing an establishment that WANTS your business and appreciates the fact that you are spending your hard-earned money. Now, if you have money to throw away, by all means…help yourself!
As for me? I don’t plan on returning. PERIOD.
This is simply my take on the overall experience—but Shakira deserves ALL the credit for being the one great part of an otherwise very disappointing visit.
Meal type: Dinner
Price per person: $50–60
Noise level: Loud, but you can still talk
Group size: 3-4 people
Response from the owner · a month ago
Thank you for sharing your detailed feedback. We're pleased to hear that Shakira provided exceptional service and made a positive impact on your visit. We regret that the rest of your experience did not meet expectations, particularly regarding customer service and food quality. Your comments about the service and dining experience are valuable and will be reviewed with our team to improve future visits. We appreciate your insights and hope you might consider giving us another chance in the future.
