Dumpster rental service · Garfield Heights, OH · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 44 dumpster rental servicesiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★80 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate King Dumpsters Parma five out of five stars based on eighty reviews, with the owner responding to all feedback. Customers consistently highlight punctual deliveries and pickups, professional staff, and clear text communication throughout the rental process. Many note competitive pricing with no hidden fees, while others appreciate the ease of online scheduling and the company's willingness to accommodate specific site requirements or extend rental periods.
Google rating: 5.0 out of 5 from 80 reviews (100% five-star).
Reviews on this page: 80 Google reviews (66 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 13, 2026.
Service: Dumpster Rental Service serving Garfield Heights, Ohio.
Data from Google, last updated October 25, 2026.
Score profile vs other dumpster rental services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
King Dumpsters ParmaDumpster Rental Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King Dumpsters Parma: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King Dumpsters Parma: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King Dumpsters Parma: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.
Star ratings
80 Google reviews we collected
5.0of 5
5 stars80100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
99%praise
Praise14299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3524%
Staff & attitude2719%
Would recommend2719%
Price & value1913%
Communication1813%
Quality & results1410%
Honesty & trust32%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent communication, courteous staff and prompt delivery!”
“Everything was done professionally and I highly recommend this company if you need a dumpster”
“If I need another dumpster in the future, I will use King Dumpsters and I would recommend them to anyone.”
“King Dumpsters got a Dumpster out to our site quickly a for a good price!”
“They had excellent communication between myself, the office, and the drivers to deliver the dumpsters into a tricky spot of my driveway.”
“King Dumpster is always there for us when we need them and provide great service for both us and our clients.”
“They are very reliable and keep you informed if they are running late or what time they will be there.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
jml2298 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great company! Excellent communication, courteous staff and prompt delivery! Couldn't have gone better.
Thomas2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The delivery was great. Perfectly centered, on wood, exactly where I needed it. The door was very easily moved and well lubricated. No complaints at all.
Alex12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent service and quality equipment. Everything was done professionally and I highly recommend this company if you need a dumpster
DerekLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’m an Operations Manager for a local roofing company. King Dumpster is always there for us when we need them and provide great service for both us and our clients. Highly Highly recommended.
Stephanie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was very satisfied with my dumpster 'rental'. Everything was done online and I was notified per text message the day prior to delivery. The gentleman that delivered it was very professional about the location of the drop site. The dumpster was clean and exactly as requested. I received notification the day prior…
Collen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They had excellent communication between myself, the office, and the drivers to deliver the dumpsters into a tricky spot of my driveway. Would go with king dumpsters again!
Hi Paul, we are certainly pleased to hear that service was great and pickup and delivery was on time. Thanks so much for the great review and for supporting our local, family-owned business; we genuinely appreciate it!
jml2298 reviewsiTotal number of Google reviews jml229 has written across all businesses on Google Maps, not just this one.
Great company! Excellent communication, courteous staff and prompt delivery! Couldn't have gone better.
Response from the owner · 2 weeks ago
Hi Jml229, thanks so very much for the great review! We are certainly happy to hear that our communication is working out. Thank you again for your business; we are genuinely grateful!
Rich Whisler2 reviewsiTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
The delivery was great. Perfectly centered, on wood, exactly where I needed it. The door was very easily moved and well lubricated. No complaints at all.
Response from the owner · 3 weeks ago
Thomas, thanks so much for the. great review! We try our best to keep our dumpsters clean and well lubricated. Please call us any time you need a dumpster; we genuinely appreciate your support of our local, family-owned business!
Matt Forkapa3 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Matt, thanks so much for the 5-star review! We are certainly happy to hear that you like our text communications, and thankful for your support of our local, family-owned business!
Alex12 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
I’m an Operations Manager for a local roofing company. King Dumpster is always there for us when we need them and provide great service for both us and our clients. Highly Highly recommended.
Response from the owner · 3 weeks ago
Hi Derek, thanks so very much for the great review and recommendation! Please call us any time; we truly appreciate your support of our local, family-owned business!
Stephanie Lupan5 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
I was very satisfied with my dumpster 'rental'. Everything was done online and I was notified per text message the day prior to delivery. The gentleman that delivered it was very professional about the location of the drop site. The dumpster was clean and exactly as requested. I received notification the day prior to pick up and same as delivery the gentleman was very professional and kind. If I need a dumpster again I will use King Dumpster as well as recommend if someone I know needs a dumpster.
Response from the owner · a month ago
Stephanie, WOW! It was certainly our pleasure! We are so happy that our system worked well, and our team took care of you! Thank you so very much for that very kind and detailed review and recommendation! Please don't hesitate to reach out any time you need a dumpster!
Collen Mincher1 reviewiTotal number of Google reviews Collen has written across all businesses on Google Maps, not just this one.
They had excellent communication between myself, the office, and the drivers to deliver the dumpsters into a tricky spot of my driveway. Would go with king dumpsters again!
Response from the owner · 2 months ago
WOW! Collen, thanks so much for the great review and shoutout to our team. I will certainly pass it along. Thank you again for your support of our family owned business; we genuinely appreciate it!
Michael Janatovich1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Great communication. Easy to work with and professional. Would use again and recommend to anyone.
Response from the owner · 2 months ago
Hi Michael, thanks so much for the 5-star review! We try to communicate very clearly with our customers and are certainly happy to hear that you appreciate it. Thank you again for supporting our local, family-owned business. We genuinely appreciate it!