Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%92+32.2Reliability 15%87+13.1Craft & service 20%81+16.2Value 10%60+6Momentum 8%51+4.1Track record 7%42+2.9Accountability 5%44+2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREKiss Cleaning
Memphis, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 5.0★ from 50 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Kiss Cleaning is better than 92% of house cleaning services.A
92
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Kiss Cleaning is better than 87% of house cleaning services.A
87
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Kiss Cleaning is better than 81% of house cleaning services.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Kiss Cleaning is better than 60% of house cleaning services.B
60
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Kiss Cleaning is better than 51% of house cleaning services.C
51
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Kiss Cleaning is better than 42% of house cleaning services.C
42
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Kiss Cleaning is better than 44% of house cleaning services.C
44
Reviews for your job
Customers hired Kiss Cleaning for 4 kinds of job.
Kiss Cleaning for window washing
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 100%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 13 | $158–$253 |
| Deep clean | 7 | $277–$471 |
| General housekeeping | 5 | $153–$240 |
| Moving-related cleaning | 3 | $321–$536 |