Kitchen Cabinet Factory Outlet

I received a great service. Artilio was so friendly and helpful.

This review is LONG overdue! There was so much going on and I feel bad not having gotten to this sooner but here we go! KCFO was great to work with, they were easy going, did great designs and were so helpful with correcting any issues. Response time was great, we worked with Sarah and she was accountable, quick to reply and very helpful. It's been a couple of years now but the cabinets still look great and of course, it helps when you take care of them. We highly recommend them!

Best service.

Ordered my kitchen cabinets through KCFC last February and I couldn’t be happier with them. Sarah was great to work with. She listened to my ideas and made adjustments as needed through several iterations to make things work in my space. All in all a great experience. The product is great—good quality and clean up easily. Highly recommend KCFO.

My first and last call to these people. I asked the owner about cabinet doors and was not understanding what he was explaining to me. He simply said have a nice day and hung up. I was quite surprised at this and would never recommend Kitchen Cabinet Factory to anyone. This is no way to treat someone looking for help with questions about their product.

I was referred to Kitchen Cabinet Factory Outlet by a friend who shopped at the Saw Mill Run location. I was very pleased with the service and welcoming atmosphere. I worked with Sarah, who is a gem! She measured and created my kitchen layout and was spot-on with recommendations regarding placement of particular cabinets and the corner sink I ultimately chose. Sarah ALWAYS responded to my emails/questions and in a timely manner as well as notifying me when she placed orders and when approximate delivery times would be. Pricing was excellent and I qualified for a cabinet promotion. If you are ready to move ahead with kitchen remodeling plans, I strongly recommend you consider working with Sarah at Kitchen Cabinet Factory Outlet on Saw Mill Run Blvd!

I have used KCFO multiple times in two homes I have owned. KCFO is a family owned/run business that has overwhelmed my family with kindness and professionalism. From the owners down to the newest hired employees they care for every customer. I've used them for Kitchens and Bathrooms and couldn't be happier with the final results. My family loves all the choices they provide and most of all the honesty on how long it will be for cabinets, sinks, handles, etc. to arrive. I've had no issues or concerns using KCFO for all my cabinet needs. I will use them and recommend them for years to come!

I ordered cabinet doors from Artillio. Emailed him the correct sizes. He ordered one door the wrong size. When I pointed out it did not match the size in my email. He said the error was also on his Bill of Sale and I paid it. So the fault lies with me. Do yourself a favor… deal with a Big Box store that can afford to fix their errors. I would not recommend dealing with these people to anyone.

So polite, so personal, and so invested. Would definitely recommend anyone to this place to get their kitchen built, remodeled, or refurbished. Store has a very nice and comfortable vibe, Artillio is very knowledgeable and professional.

We are remodeling our kitchen and Stephanie's expert recommendations of not only design but practicality are invaluable. She made the remodeling process easier and her friendliness makes it less daunting with so many choices to be made. I would recommend kitchen cabinet factory because of the choices in the show room, the expert customer service and making the process of remodeling a kitchen a little easier!