House cleaning service · Bowie, MD · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 58 deep cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
4.9★★★★★318 Google reviews · 24 photos
97%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$459typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Klean Krissias Cleaning Services 4.9 out of 5 based on 318 reviews, with the owner responding to 97% of feedback. Customers frequently praise the company for punctuality, thorough attention to detail, and efficient communication regarding quotes and scheduling. Services include residential deep cleans, move-in and move-out preparations, carpet cleaning, and commercial office sanitization. While most feedback is positive, some low-star comments criticize the lack of clear explanations about subcontracted services and express dissatisfaction with inflexible scheduling or perceived communication issues.
Google rating: 4.9 out of 5 from 318 reviews (97% five-star).
Reviews on this page: 318 Google reviews (268 with written comments, 3 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 5, 2026.
Service: Deep Cleaning Service serving Bowie, Maryland.
Data from Google, last updated November 6, 2026.
Score profile vs other deep cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
This companyDeep Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Klean Krissias Cleaning Services: 92/100 on this factor. Category median: 93.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Klean Krissias Cleaning Services: 92/100 on this factor. Category median: 91.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Klean Krissias Cleaning Services: 100/100 on this factor. Category median: 96.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Klean Krissias Cleaning Services: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Klean Krissias Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Klean Krissias Cleaning Services: 100/100 on this factor. Category median: 87.A
100
Bar = this company · dark tick = category median.
Star ratings
318 Google reviews we collected
4.9of 5
5 stars30797%
4 stars62%
3 stars10%
2 stars10%
1 star31%
Praise vs complaints
Phrases our text analysis found in 268 written reviews
99%praise
Praise51799%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price2028%
Reasonable4968%
Overpriced11%
Not sure23%
$459+70% vs typical deep cleaning services
Middle half of what 48 customers paid ($251–$809) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results15830%
Staff & attitude9518%
Would recommend8817%
Speed & response7715%
Communication397%
Honesty & trust336%
Price & value326%
What customers talk about
We read 268 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“KLEAN does an outstanding job, communicates before and after, checks that you’re satisfied, and has a user-friendly online platform; but the best part…”
“…cates before and after, checks that you’re satisfied, and has a user-friendly online platform; but the best part is my home has been gently yet thorou…”
“I enjoyed my experience with this company greatly and will be using them again.”
“I cannot recommend them enough!”
“Fast and efficient and followed through with exactly what they said they would.”
“I received good communication from the team on what they found that was broken (to be clear, they didn't break anything, they were merely alerting me…”
“Their employees are dependable, professional, and consistently do a thorough and outstanding job.”
“The carpet cleaning service with the pet odor add on was definitely worth it, you wouldn’t know I have cats!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Klean Krissias Cleaning Services for 8 kinds of job. Pick one to see what they paid and said.
HHelen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I had my first service today and am so happy with the service! The lovely ladies did a fantastic job!
Paid $450–500Reasonable priceDeep clean
CCecilLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Used them for gutter cleaning and installing mesh downspout fencing to protect against future downspout clogging. Fast and efficient and followed through with exactly what they said they would. Complicated.
Paid $350–400Reasonable priceService not listed
EElaineLocal Guide · 69 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I enjoyed my experience with this company greatly and will be using them again. I was able to text to get a quote via email which is very convenient instead of filling out forms online or calling. Jose cleaned our carpets and he was efficient and kind!
Paid $250–300Reasonable priceUpholstery cleaning
KKatie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The crew did a fantastic job cleaning. They paid attention to details such as base boards, inside fridges, etc. In 4 hours they did the best cleaning we've had done at our place.
Paid $500+Moving-related cleaningDeep cleanService not listed
MMarkLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
KLEAN KRISSIAS help me out with less than 24 hour notice to to a move in/out cleaning when my cleaning service of 12 years refused to accept the job. The maids did an extremely good job and really brought the house back to life. This is definitely my New Cleaning company. The owner, Krissia, actually came out to…
Paid $500+Reasonable priceMoving-related cleaning
CChristieLocal Guide · 83 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Klean Krissias did a great job on our deep, post renovation clean. The cleaners worked swiftly but thoroughly. We'd recommend them for sure!
KLEAN does the best job cleaning homes that I have seen anywhere and I have tried many cleaning services over the years. KLEAN does an outstanding job, communicates before and after, checks that you’re satisfied, and has a user-friendly online platform; but the best part is my home has been gently yet thoroughly cleaned. My thanks to the team.
Price assessment: Reasonable price
Services: Deep clean
Response from the owner · 11 hours ago
Wow, thank you so much for your wonderful words! 💙
Knowing that you’re happy with your home and the care our team puts into every cleaning truly makes our day! We believe that great service is about more than just a clean home, so it means a lot to hear that you appreciate the little details and our communication along the way.
Thank you for welcoming Klean Kriss into your home and trusting us to take care of it.
Incredibly detailed and efficient cleaning team! The move-out cleaning team made my apartment look absolutely stunning and the move-in cleaning team gave me a spotless start to my new home. The carpet cleaning service with the pet odor add on was definitely worth it, you wouldn’t know I have cats!! Amazing customer service and prompt response time. Highly recommend!!
Price assessment: Reasonable price
Services: Moving-related cleaning, Deep clean
Response from the owner · 11 hours ago
Mia, thank you so much for this review!
We’re so happy we could help make both your move-out and move-in a little easier! Knowing that you walked into your new home feeling fresh and comfortable means so much to us. And we absolutely love hearing that the carpet cleaning made such a difference, especially with your furry family members! 🐱✨
Thank you for trusting Klean Kriss.
E
EleanorLocal Guide · 14 reviewsiTotal number of Google reviews Eleanor has written across all businesses on Google Maps, not just this one.
We had our first deep cleaning today, and our house looks amazing! It feels so good to come home after a long day at work to a beautifully clean home. With a toddler in the house, having a clean space makes such a big difference for our family. We’re so happy with the results and are planning to sign up for recurring cleaning services. Thank you for doing such a wonderful job!
Response from the owner · 11 hours ago
Eleanor, we’re so happy our team could make your day a little easier and give your family more time to enjoy being together.
Thank you for welcoming Klean Kriss into your home!
We’d absolutely love to keep taking care of it for you.
H
Helen Jenkins2 reviewsiTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
Walter, thank you so much for your kind words and for sharing those wonderful photos! 💙
We love seeing the final results, and we’re so happy our team could make your home look its best! Your appreciation means a lot to everyone at Klean Kriss.
We truly appreciate it!
C
Cecil CumminsLocal Guide · 12 reviewsiTotal number of Google reviews Cecil has written across all businesses on Google Maps, not just this one.
Used them for gutter cleaning and installing mesh downspout fencing to protect against future downspout clogging. Fast and efficient and followed through with exactly what they said they would. Complicated.
Price assessment: Reasonable price
Price: $350–400
Services: Service not listed
Response from the owner · 11 hours ago
Cecil, we're happy to hear that you were pleased with the gutter cleaning and downspout protection work. We know how important it is to have a team that shows up, gets the job done right, and follows through on its promises.
Thank you for trusting Klean Kriss with your home.
E
Elaine PriceLocal Guide · 69 reviewsiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
I enjoyed my experience with this company greatly and will be using them again. I was able to text to get a quote via email which is very convenient instead of filling out forms online or calling. Jose cleaned our carpets and he was efficient and kind!
Price assessment: Reasonable price
Price: $250–300
Services: Upholstery cleaning
Response from the owner · 11 hours ago
Elaine, thank you for your lovely review! 💙
We're so happy to hear that getting a quote was easy and convenient for you. And we'll definitely share your kind words with Jose!
He'll be thrilled to know you appreciated his work and friendly service.
Thank you for choosing Klean Kriss.
K
KelBLocal Guide · 23 reviewsiTotal number of Google reviews KelB has written across all businesses on Google Maps, not just this one.
I. Love. You guys!!! I did not catch their names but those two ladies did an AMAZING job cleaning my house. The level of cleanliness they achieved.... I'm speechless. We just closed on the house yesterday so I hadn't cleaned it. I am a stickler for cleanliness and don't give out compliments easily. Hands down this is the best cleaning I have ever paid for. Worth every penny. I truly can't thank you and them enough for making this move that much easier.
Price assessment: Reasonable price
Response from the owner · 11 hours ago
Oh wow! Your review just made our day! 💙
We can't tell you how much it means to hear this, especially knowing how important a truly clean home is to you! Our ladies put so much love and attention into their work, and we can't wait to share your wonderful words with them.
Moving into a new home is such an exciting chapter, and we're so happy we could make it a little easier for you.
Thank you for trusting Klean Kriss.
B
Brooke CsLocal Guide · 18 reviewsiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Wow- Absolutely blown away by the attention to detail. My house has never been this clean! The team was fantastic!
Thank you!!!
Price assessment: Reasonable price
Services: Deep clean
Response from the owner · a week ago
Thank you so much for your wonderful review! 🧼✨ We're thrilled to hear that you were blown away by the attention to detail and that your home has never looked cleaner! Our team truly appreciates your kind words, and we're so happy we could make a difference. We look forward to helping you keep your home sparkling clean! 💙
N
Nate PLocal Guide · 23 reviewsiTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Thank you so much for your kind words! 😊 We're thrilled to hear that you're happy with our service. Our team takes pride in providing thorough, high-quality cleaning, and we truly appreciate your support. We look forward to cleaning for you again!
