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KM BUILDERS

Remodeler · San Antonio, TX

4.5 ★★★★★ 56 Google reviews · 24 photos
86%five-star reviews
18%reviews answered by the owner
Oct 2026latest review

KM BUILDERS at a glance

Customers frequently cite clear communication, professional conduct, and accurate pricing as key benefits of KM Builders, noting that projects often conclude on schedule without unexpected costs. Recurring themes include thorough design planning and responsive project management throughout major renovations. However, several low-star reviews indicate that some clients experienced significant delays in receiving plans and struggled with unresolved warranty claims or lack of follow-up after project completion.

  • Google rating: 4.5 out of 5 from 56 reviews (86% five-star).
  • Reviews on this page: 56 Google reviews (46 with written comments, 5 with photos).
  • Owner responses: the business replied to 18% of reviews.
  • Most recent review: October 1, 2026.
  • Service: Design-Build Firm serving San Antonio, Texas.

Data from Google, last updated November 9, 2026.

Star ratings

56 Google reviews we collected

  • 5 stars4886%
  • 4 stars24%
  • 3 stars00%
  • 2 stars00%
  • 1 star611%

Praise vs complaints

Phrases our text analysis found in 46 written reviews

  • Praise8689%
  • Complaints1111%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2122%
  • Would recommend2021%
  • Communication1718%
  • Quality & results1414%
  • Speed & response99%
  • Price & value88%
  • Honesty & trust88%

What customers talk about

We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Work was professional and I’m very grateful for KM for the work performed.”
  • “We highly recommend KM Builders to anyone considering a high-end remodel and looking for true luxury service.”
    “We would not recommend KM Builders.”
  • “Keith came out and listened to all my concerns and offered practical solutions.”
  • “…o the representative who joined me at my house to provide a quote and thorough explanation for ExpoHome Improvement to the installers: Angel, Guillerm…”
    “Not in a good way, some of the worst work they have seen.”
  • “Checked out their website and immediately felt like they would be the right choice for us.”
    “Well you never got back and It’s been a year.”
  • “…the love and value I feel for my new home renovations far exceeds the fair cost of the work KM Builders did for me.…”
    “We believe they get you to put the money down to make you not want to walk away from there overpriced remodeling plans.”
  • “They were honest, helpful, responsive, and professional.”

People customers mention

  • Keith 10 reviews
  • Mike 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.5 ★★★★★ 56 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jane Kissee1 reviewTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve lived our home for 16 years and it definitely needed an update. Heard about KM on WOAI on my drives to work in the mornings. Checked out their website and immediately felt like they would be the right choice for us. Keith came out and listened to all my concerns and offered practical solutions. Project team came next and put together three different options. Found one that fit my budget and was able to include some higher end touches. Morgan and Mike listened to my vision and brought it to life. They were responsive to any questions or concerns I had. I will be using them again for future plans.

  • Price assessment: Reasonable price
  • Services: Tile work installation, Install flooring, Bathroom remodeling, Fan installation, Paint indoors, Drywall installation, Plumbing fixture installation, Roof installation
Greg Willwerth3 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a concrete patio installed with two walls by a contractor that walked off the job without finishing and fixing mistakes. I hired KM Builders who fixed/repaired the previous contractors mess. Work was professional and I’m very grateful for KM for the work performed. I highly recommend them.

  • Price assessment: Reasonable price
  • Services: Patio construction
Greg Goodrich2 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife Brenda and I purchased a 40-year-old home on Lake Dunlap in New Braunfels that had never been remodeled. While the location was perfect, the interior was dated and, as Brenda would say, lacked the “wow factor.” We invited Keith Moehle to our home to discuss ideas for a high-end remodel that would transform the house into our dream home. After that initial visit, we knew KM Builders was the right choice for the project. What impressed us most was the depth of expertise they brought to the table. Shortly after our first meeting, a team of seven professionals arrived, including Morgan, an interior designer, a design manager, two architects, and two estimators. From design and permitting through construction, the process was organized, collaborative, and reflected the kind of luxury service you would expect from a premier custom builder. We were especially fortunate to have Mike Garcia as our Project Manager. Mike kept us informed every step of the way with daily text updates every morning throughout the project. The remodel was completed on time, and one year later, our warranty walk was handled with the same professionalism, responsiveness, and quality craftsmanship that we experienced from day one. Thank you, KM Builders, for delivering a beautiful home and an exceptional client experience. We highly recommend KM Builders to anyone considering a high-end remodel and looking for true luxury service.

  • Price assessment: Reasonable price
  • Services: Tile work installation, Install flooring, Bathroom remodeling, Fan installation, Tile work replacement, Paint indoors, Remodeling, Drywall installation, Plumbing fixture installation, Kitchen remodeling
Billie Gonzales8 reviewsTotal number of Google reviews Billie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Three years ago, KM Builders did a complete kitchen remodel after I realized I missed having an open kitchen. Most of the remodel was structural. The finished look bore absolutely no resemblance to the original kitchen! This year I checked in with them about water damage/wear & tear on our most-used kitchen cabinet doors. We contacted them long after the cabinet warranty expired! To our amazement, they installed a drip rail under the farmhouse sink. This will prevent any water damage going forward! On top of that, they handled the entire cost of materials & labor … labor being the most expensive cost! Thank you Keith, Bonnie, Caleb, Jerry & John for the high caliber of your expertise, as well as your service long after the amazing remodel! We so look forward to the next phase of our remodel, interior painting of the bedrooms & bathrooms. We need y’all to be around for both our lifetimes!

  • Price assessment: Great price
  • Services: Tile work replacement, Remodeling, Kitchen remodeling, Service not listed
Carl ChristiansonLocal Guide · 32 reviewsTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been very impressed by the work that KM Builders does. I met with Keith and Morgan, and I was also impressed with how professional, thoughtful and organized their company is. I'd highly recommend them.

Response from the owner · 3 months ago

Thank you so much for your review! It means the world to our team to know you had a great experience. - Keith Moehle

Jason ConeLocal Guide · 21 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We recently completed a large remodel and addition to our home with KM Builders. The entire team proved to be outstanding partners along every step of the way. They were honest, helpful, responsive, and professional. We highly recommend them.

Response from the owner · 4 months ago

We're so glad that you had a great experience with KM BUILDERS. We really appreciate your support! - Keith Moehle

Jean Smejkal1 reviewTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beginning with the girl at Costco who was thoughtful and not pushy to the representative who joined me at my house to provide a quote and thorough explanation for ExpoHome Improvement to the installers: Angel, Guillermo, Luis A, and Diego A all was completed with the utmost professionalism and care to my home. The crew did a tub removal and replacement with the most beautiful shower.

  • Price assessment: Reasonable price
  • Services: Bathroom remodeling
JJ Heldman5 reviewsTotal number of Google reviews JJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the only company I will ever use for renovations. As a first timer, I only knew what my parents had gone through over the years (some good, some bad). So I did a lot of research before I had picked KM, and I couldn't be more thankful that I did. They walked me through step by step what the process would be, they took my ideas and enhanced them (and reigned in the more outlandish ones), and really took the time to understand my vision and style. The design team showed me multiple options, expanding into items I didn't even think about but I fell in love with. The implementation was flawless. My kitchen was transformed to a room that I am (and every guest is) enthralled by. My new bathroom feels so spacious compared to the hallway closest it was before, and the "Speakeasy" room exceeded every expectation with its beautiful, handmade carpentry and ambiance. I feel like they caught every detail on the project with my house, from flooring adjustments due to baseboard oddities and uneven sections of the flooring, to cabinetry alignment between old walls and new fixtures, and of course all the plumbing and lighting are spectacular and work flawlessly. In my unique situation, the previous homeowner pulled permits, and got no inspections done, which came as a big surprise to us all. While I had new costs to worry about, I did not have to worry about KM Builders abandoning me. They tackled every issue, even work in areas of the home not originally planned or for items not originally in scope, to satisfy the city of San Antonio. I cannot stress enough that with an inferior contractor, this situation would have left me with a home that I could not live in. KM Builders truly cared and contributed to getting the extensive list of inspection failures, from the previous owner, completed. Even without the inspection issues that they saved me from, the love and value I feel for my new home renovations far exceeds the fair cost of the work KM Builders did for me. So if like me, you are doing your research for a company to trust to remodel your home, you can stop now, because you have found the right one. Thank you to everyone at KM Builders!

Response from the owner · 9 months ago

Thank you for taking the time to share your experience with KM BUILDERS. We truly appreciate your kind words and are so glad you enjoyed working with our team. It was a pleasure being part of your home’s transformation. -Keith Moehle

Marisolgam3 reviewsTotal number of Google reviews Marisolgam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We remodeled our entire home—inside and out—with KM Builders about a year ago, and we truly couldn’t be happier. Living in our beautifully remodeled home has been such a joy, and the quality of work continues to impress us every single day. What truly sets KM Builders apart is their exceptional service, even long after the project was completed. Throughout the warranty period, they have continued to provide outstanding support, which speaks volumes about their integrity and commitment to their clients. Every person on the team was a pleasure to work with—professional, approachable, and trustworthy. We always felt safe, comfortable, and confident in their hands. The collaboration was seamless with everyone involved, from the project managers and designers to the construction team and the owner. Communication was consistent, clear, and thoughtful throughout the entire process. It was incredibly refreshing to work with a company that truly does it all—design, city permits, ensuring everything is up to code, construction, painting, and creating stunning, functional spaces (our bathrooms remodel are amazing!). For a family looking for a full-service team that handles every detail, this experience was priceless. Thank you to Keith, Jerry, and the entire team at KM Builders for such a wonderful experience. We are beyond grateful and would wholeheartedly recommend them to anyone considering a remodel.

  • Price assessment: Reasonable price
  • Services: Tile work installation, Install flooring, Bathroom remodeling, Fan installation, Paint indoors, Exterior painting, Remodeling, Drywall installation, Plumbing fixture installation, Roof installation, Home addition construction, Patio construction, Accessory building construction
Response from the owner · 9 months ago

We’re grateful for your thoughtful review. Hearing that you had a positive experience means a great deal to our entire team. Thank you for trusting KM BUILDERS with your home. -Keith Moehle

Pat PlazekLocal Guide · 28 reviewsTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We required a multi scope repair & remodel involving a number of aspects from flooring removal and replace to extensive gypsum and framing work. In full disclosure I have been in the construction industry for a number of years and admittedly am not a passive customer. To that point I have to give kudos to the field operations and execution of our project. The end result and craftsmanship is extraordinary. I would recommend this team for any size and complexity of work you require.

Response from the owner · 9 months ago

Thank you for your kind feedback. We take great pride in our work and in the experience we provide, and we’re so glad that came through during your project. It was a pleasure working with you. -Keith Moehle

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