Garden center · Faribault, MN · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%74+47Reliability 28%66+18.6Replies to reviews 8%35+2.9Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 7%
4.7★★★★★159 Google reviews · 24 photos
82%five-star reviews
4.77★last 12 monthsiAverage stars on reviews from the last 12 months only.
9.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the nursery's extensive plant selection, knowledgeable staff, and helpful service, often noting that employees assist with tree delivery and installation. Positive reviews highlight good pricing, friendly interactions, and the quality of soil products. A minority of reviewers mention feeling unwelcomed during large projects or experiencing limited availability of specific items when the store is busy.
Google rating: 4.7 out of 5 from 159 reviews (82% five-star).
Reviews on this page: 159 Google reviews (97 with written comments, 8 with photos).
Owner responses: the business replied to 26% of reviews.
Most recent review: September 10, 2026.
Service: Tree Removal Service serving Faribault, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Knecht's Nurseries & Landscaping: 74/100 on this factor. Category median: 95.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Knecht's Nurseries & Landscaping: 66/100 on this factor. Category median: 94.B
66
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Knecht's Nurseries & Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Knecht's Nurseries & Landscaping: 35/100 on this factor. Category median: 73.D
35
Bar = this company · dark tick = category median.
Star ratings
159 Google reviews we collected
4.7of 5
5 stars13182%
4 stars1912%
3 stars53%
2 stars21%
1 star21%
Praise vs complaints
Phrases our text analysis found in 97 written reviews
98%praise
Praise8498%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4653%
Price & value1821%
Would recommend910%
Quality & results89%
Communication33%
Speed & response11%
Honesty & trust11%
What customers talk about
We read 97 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All the staff were very friendly upon arrival, but we worked specifically with Tracy.”
“Great selection, healthy plants at competitive prices.”
“I would definitely recommend and will shop here again!”
“They did a fantastic job and definitely spent time making sure the project was completed correctly.”
“They also went the extra mile in securing the tree so it wouldn't be damaged in my truck when driving home.”
“I had effortless communication with her through email.”
“delivery on time the tree look good easy to work with customer service is great as well.”
“Service I can trust.”
People customers mention
Knechts4 reviews
Nursery3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
IIam3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★
Didn't seem very interested in my business. I am doing a large planting and landscaping project involving a few hundred plants. The lady I spoke with didn't seem to care to much to help me pick stuff out. They didn't seem to have a good amount of 1 kind anyways. Just a handful of a bunch of different kinds. Lots of…
EEmmy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
All the staff were very friendly upon arrival, but we worked specifically with Tracy. I had effortless communication with her through email. She is very knowledgeable and gave us great options!
CCassieLocal Guide · 165 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Stopped by on a whim and can't wait to go back!!! Great selection of perennials. Just wish I had more room in my garden!!
IIsaac8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Today, two employees delivered and installed my trees while I was away at work. They did a fantastic job and definitely spent time making sure the project was completed correctly.
JJesse7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great experience from knowledgeable staff. They were able to narrow down their options to a perfect choice for us. Helped wrap and load out trees into our vehicle. Staff educated us as to the care for our trees and gave us information materials to reference.
MMark8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★
When Leif was around and I lived in the area , we shopped frequently for many things. I bought two established tree that were delivered and place in the hole I dug. The birch is over ten years old and the oak close in age. They are still on the property in nerstrand. The birch doesn’t need much attention but the oak…
Didn't seem very interested in my business. I am doing a large planting and landscaping project involving a few hundred plants. The lady I spoke with didn't seem to care to much to help me pick stuff out. They didn't seem to have a good amount of 1 kind anyways. Just a handful of a bunch of different kinds. Lots of stuff but not a place I felt welcome enough to spend $1000's of my hard earned cash at.
Response from the owner · a month ago
Thank you for your feedback. I’m sorry to hear you didn’t receive the help you were expecting. That is not the experience we want for our customers. We would like the chance to make it right. Please reach out to us at [email protected] anytime.
E
Emmy Guttsen9 reviewsiTotal number of Google reviews Emmy has written across all businesses on Google Maps, not just this one.
All the staff were very friendly upon arrival, but we worked specifically with Tracy. I had effortless communication with her through email. She is very knowledgeable and gave us great options!
G
Gary Breckenridge11 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Today, two employees delivered and installed my trees while I was away at work. They did a fantastic job and definitely spent time making sure the project was completed correctly.
J
Jesse Thorson7 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Great experience from knowledgeable staff. They were able to narrow down their options to a perfect choice for us. Helped wrap and load out trees into our vehicle. Staff educated us as to the care for our trees and gave us information materials to reference.
M
Mary Johnson3 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
