Google reviewers rate Knight Furniture Showrooms Inc. 4.9 out of 5 based on 142 reviews. Customers frequently praise the staff for providing knowledgeable assistance, fair pricing, and efficient delivery services that arrive on time. Positive feedback highlights the store's wide selection of brands and the careful handling of furniture during transport. A minority of low-star reviews criticize specific instances of rude customer service and unexpected delivery charges, though the owner has responded to only six percent of these comments.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
This is the third time I've ordered from Knight in two different states. Both times I got exactly what I ordered and in the time frame they indicated. The furniture came in perfect condition and the delivery was flawless.
Thank You for your Business!
Excellent delivery. Both gentlemen were courteous & helpful!
Thank You for your Business Laurie!
Purchased a leather couch a month ago. The sale and delivery were smooth as glass and the owners are just amazing people. Couch is great quality, and delivery perso nel took such care. Yesterday we returned and bought two accent chairs and some outdoor furniture. They delivered next day and once again cannot say enough about the quality of furniture, great pricing (and I did compare to other retailers and they beat them all for both sets) and amazing owners and delivery team! AAA+ I highly recommend and will be a returning customer.
Dickey and his team have helped our family with our furniture needs many times. They always display outstanding customer service and the quality and value of their items are by far the best in Florence.
Great experience. Great Price. Awesome Service. Met all expectations. Definitely an A+++++ Furniture Store
They were easy to work with and very friendly. The men that delivered our furniture were also very polite and friendly.
Friendly owner and staff through the sale to the delivery.
Knight Furniture is such a pleasure to work with. No pressure to purchase ever and offer a huge range of brands. I was pleased with pricing and free delivery to Georgetown. Delivery guys are top notch. Susan helped us the most and was such a pleasure to work with. She was very knowledgeable and kept me from making a lot of mistakes! Susan is great at her job and made furnishing a large home actually fun! Highly recommend.
Dickie and the team are absolutely amazing! Was greeted with a friendly smile. Found exactly what we wanted and it was delivered the very next day. Best service in town. Highly recommend!!
I was shopping for a reclining leather sofa. Dickie showed me one that was exactly the color I was looking for that had just arrived in a shipment. He made sure that it was plugged in so that I could try it out. I probably sat there for a good thirty minutes to get the feel of how comfortable it was! He was very accommodating and was able to have it delivered that same day! If you are looking for a good selection Knight Furniture is the place to go.