Analyzing 9,895,5899.9M ReviewsFor 27,90527.9K Experts

Experts Reviews · Company report
Knight Window Washing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Knight Window Washing

Rogers, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #116Position by Experts Score among all companies we track in this category. of 219 window cleaning services · 5.0★ from 164 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Knight Window Washing is better than 96% of window cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Knight Window Washing is better than 100% of window cleaning services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Knight Window Washing is better than 100% of window cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Knight Window Washing is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Knight Window Washing is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Knight Window Washing is better than 80% of window cleaning services.A
80

Reviews for your job

Customers hired Knight Window Washing for 7 kinds of job.

Knight Window Washing for gutter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 55
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Gutter cleaning”

ConnieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

WOW! Trevor and Zac did an outstanding job on our windows, gutters, dryer vent and pressure washing. We've had several window cleaning companies out to our house prior to Knight's. None have done even half as good of a job as Knight Window Washing. They're not the least expensive, but you definitely get what you pay…

Reasonable priceInterior & exterior window cleaningPower/pressure washingGutter cleaning
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Derek was responsive, timely, professional, and trustworthy from start to finish. Need I say more?! Better yet, they gave us a multi house discount and made the services ultra custom to fit our needs. They did what they said they were going to do and had a whole system of communicating to the workers.

Great priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Laura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gutters cleaned today. Windows washed previously. Totally satisfied with expert results!

Reasonable priceInterior & exterior window cleaningGutter cleaning
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Trever did a great job. Windows look beautiful and gutters are clear of debris. Friendly and professional

Reasonable priceInterior & exterior window cleaningGutter cleaning
Don11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Had Knight Window Washing clean our windows again this year, since they did such a good job last year. They also cleaned our gutters and our dryer vent. You can depend on them and the prices are very reasonable. Thank you so much.

Reasonable priceInterior & exterior window cleaningGutter cleaning
BrennanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys are great! They show up when you expect them and go above and beyond with the job.

Reasonable pricePower/pressure washingSoft wash cleaningGutter cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning55$188–$415
Power/pressure washing14—
Soft wash cleaning10—
Window washing9—
Gutter cleaning6—
Rooftop/skylight cleaning3—
Glass & mirror cleaning3—

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