Analyzing 9,895,5899.9M ReviewsFor 27,90527.9K Experts

Experts Reviews · Company report
Knight Window Washing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Knight Window Washing

Rogers, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #116Position by Experts Score among all companies we track in this category. of 219 window cleaning services · 5.0★ from 164 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Knight Window Washing is better than 96% of window cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Knight Window Washing is better than 100% of window cleaning services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Knight Window Washing is better than 100% of window cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Knight Window Washing is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Knight Window Washing is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Knight Window Washing is better than 80% of window cleaning services.A
80

Reviews for your job

Customers hired Knight Window Washing for 7 kinds of job.

Knight Window Washing for soft wash cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Soft wash cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Soft wash cleaning”

Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Derek was responsive, timely, professional, and trustworthy from start to finish. Need I say more?! Better yet, they gave us a multi house discount and made the services ultra custom to fit our needs. They did what they said they were going to do and had a whole system of communicating to the workers.

Great priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
vickie16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I always look forward to having this company clean our windows. We are on a three month schedule and they are always on time and do a great job.

Reasonable priceInterior & exterior window cleaningGlass & mirror cleaningSoft wash cleaning
Brad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These folks are professional and do great work. Derek, Trevor, and Zach were great to work with. They responded quickly, provided a quote, scheduled a date, showed up on time and got it done. We will not hesitate to use these guys again or to recommend them to others. Well done! Brad and Tamera Jones

Power/pressure washingSoft wash cleaning
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Trevor and Zack were very courteous, kind and worked diligently to accomplish the tasks. Very pleased.

Reasonable priceSoft wash cleaningWindow washing
Natasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and easy to work with! They did a wonderful job and fit two of our large properties in to be serviced in our requested time frame. 10/10 would recommend!

Great priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional! Extremely pleased with the job! Would recommend highly as crew worked hard- very friendly and courteous. Texted updates and arrived exactly on time. Job turned out great!

Reasonable priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
BrennanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys are great! They show up when you expect them and go above and beyond with the job.

Reasonable pricePower/pressure washingSoft wash cleaningGutter cleaning
rowdybug9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job by Zak! Glad he did such a thorough cleaning of dryer vent, it was jam packed. Everything else sparkles.

Great priceInterior & exterior window cleaningSoft wash cleaning
Amelia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend! Derek is great to work with—very reliable and excellent results.

Great priceSoft wash cleaningService not listed
Nita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Interior & exterior window cleaningSoft wash cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning55$188–$415
Power/pressure washing14—
Soft wash cleaning10—
Window washing9—
Gutter cleaning6—
Rooftop/skylight cleaning3—
Glass & mirror cleaning3—

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