Customers frequently cite effective treatment for termites, rodents, and roaches, along with punctual arrivals, clear communication, and fair pricing. Recurring themes include thorough inspections, sealing entry points, and professional technician conduct during visits. However, some lower-rated reviews highlight scheduling delays, missed follow-up appointments, and concerns regarding the adequacy of warning signage or unexpected cost estimates for specific services.
Google rating: 4.9 out of 5 from 195 reviews (95% five-star).
Reviews on this page: 195 Google reviews (174 with written comments, 5 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 26, 2026.
Service: Wildlife serving Jacksonville, Florida.
Data from Google, last updated November 1, 2026.
Star ratings
195 Google reviews we collected
4.9of 5
5 stars18695%
4 stars32%
3 stars21%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 174 written reviews
97%praise
Praise32597%
Complaints103%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9227%
Quality & results6620%
Speed & response5817%
Would recommend5717%
Price & value3510%
Communication154%
Honesty & trust124%
What customers talk about
We read 174 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Knock Out Pest Control stepped in and handled the situation professionally and efficiently.”
“I just recently started using this company and the second person they sent out was very rude and unprofessional.”
“Their team provided excellent service, effective treatment, and most importantly, the rats were gone in no time!”
“Moses is a great person come and give me service on time very fast guy with very good product!”
“I have used them for years now and can highly recommend them.”
“I would not recommend this company to individuals who are caretakers of the elderly!”
“Reasonable pricing for the services and follow up contract too.”
“If you don't enjoy being ripped off I would highly suggest calling another company.”
“Great communication, professional service, and outstanding results.”
“…I was cleaning my apartment every single day, throwing food out, and honestly getting to the point where I was about to throw away all my dishware and…”
People customers mention
Mike9 reviews
Michael6 reviews
Felipe6 reviews
Greg5 reviews
Gregg3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Knockout gave me an excellent price on getting rid of termites!!! I was scared that I was looking at thousands.... it was no where near what I thought it was going to cost. It's been about 8 months now and I haven't seen any of the termite dust!! I called them back a couple a weeks ago because I seen mice droppings. They came out and showed me where they were coming in from and sealed it up!! Thanks again!!
We had a serious rat infestation that another pest control company was unable to resolve.
Knock Out Pest Control stepped in and handled the situation professionally and efficiently.
Their team provided excellent service, effective treatment, and most importantly, the rats were gone in no time!
Great communication, professional service, and outstanding results. I highly recommend Knock Out Pest Control to anyone dealing with pest issues!
Price assessment: Great price
Services: Rodent extermination
Response from the owner · 3 weeks ago
For thank you very much for your review. We appreciate you taking your time to review us. If you have any other needs let us know. We are available to take care of termites rodents roaches. Anything that you need for your properties
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Ruth Mechling14 reviewsiTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
I wanted to take this opportunity to commend "Jordan", the technician that responded to my home. He was professional, diligent, attentive, personable and knowledgeable. I appreciated the pride he took in performing his job and his attention to detail. Thanks again!!
Response from the owner · a month ago
Mr. Jones thank you very much for your review. I will let Jordan know.
D
Dennis Battaglino1 reviewiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
I recently purchased a home and was unaware of the critters hidden within the home. I couldbt believe my house was infested with rats and roaches, especially with the area it is in. A co-worker recommended Knock Out. And let me tell you.... they knocked them out!! They sealed the areas where the rodents were coming in and treated my home for the roaches... It took about two weeks before I didn't see anymore roaches. But they day they came and sealed my home from the rodents I never seen or heard another one. I now feel clean and at home in my new home!! Thank you guys so much!!! Also... extremely budget friendly!
Price assessment: Great price
Price: $200+
Services: Rodent extermination
Response from the owner · 2 months ago
Dennis, thank you for your review. If you need any more help, please let us know.
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RIKI BARAV4 reviewsiTotal number of Google reviews RIKI has written across all businesses on Google Maps, not just this one.
My building had a rat infestation and we called knock out. Rats were gone within 2 weeks! Inside and out!
Services: Rodent extermination
Response from the owner · 2 months ago
Ricky, thank you very much for your review. If you have any other issues with rodents, termites roaches will be happy to take care of it for you. Thank you for being a great customer.
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ANDREW SALTMANLocal Guide · 18 reviewsiTotal number of Google reviews ANDREW has written across all businesses on Google Maps, not just this one.
Moses is a great person come and give me service on time very fast guy with very good product!
I’m gonna recommend anyone I know thank you 🙏
Price assessment: Great price
Price: $200+
Services: Hornet & wasp extermination, Rodent extermination, Termite extermination
Response from the owner · 2 months ago
ROTEmthank you very much for your review. If you need any other services such as termites or pest control service services will be happy to provide them.
