Analyzing 5,587,8575.6M ReviewsFor 15,18715.2K Experts

Experts Reviews · Company report
Knox Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%52+7.8Craft & service 20%50+10Value 10%22+2.2Momentum 8%61+4.9Track record 7%45+3.2Accountability 5%65+3.3Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Knox Roofing

Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 5.0★ from 307 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Knox Roofing is better than 76% of roofing contractors.B
76
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Knox Roofing is better than 52% of roofing contractors.C
52
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Knox Roofing is better than 50% of roofing contractors.C
50
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Knox Roofing is better than 22% of roofing contractors.D
22
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Knox Roofing is better than 61% of roofing contractors.B
61
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Knox Roofing is better than 45% of roofing contractors.C
45
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Knox Roofing is better than 65% of roofing contractors.B
65

Reviews for your job

Customers hired Knox Roofing for 8 kinds of job.

Knox Roofing for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$16,000–18,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$613–$4.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Skylight repair”

Beryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My experience with Knox Roofing (Musa) has been phenomenal. I’ve had the opportunity to utilize their services on several occasions including new chimney flashing, chimney cap replacement and most recently the installation of an extra large (commercial sized) custom skylight. Although roofing issues are never…

Reasonable priceSkylight repairRoof repair for storm & wind damage
Louis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and lead times

Skylight repairRoof repair for storm & wind damageRoof repair
Sheila9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Matthew and Esteban did the repairs to my roof and skylight. They were great! Matthew was very knowledgeable and gave me an honest condition report of the roof. I appreciated his honesty and integrity and will definitely be using Knox Roofing again.

Skylight repairRoof inspectionRoof repair
Allan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The crew was great! Arrived in time, did the job as planned and left the site very clean. The foreman answered all our questions and made sure everything was to our satisfaction.

Paid $16,000–18,000Great priceSkylight repairAttic ventingRoof installation
AlLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dakota is great….responsive and professional! Explained options and very reasonable pricing! Definitely will use again!

Skylight repair+ Responsiveness+ Punctuality+ Quality
Blake8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shoot you straight Roofers! They fixed my roofing issues quickly and they showed me what they did and why the did it. Would recommend to all my friends and family!

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Exceptional Customer service! Dakota is trustworthy. Has many satisfied customers! Highly recommend for any Home construction/Roofing needs. Years of business references! I have referred many customers and family members. All completely Satisfied! Last customer response.. was I would hire Dakota to manage any of my construction jobs! 5 Stars

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality

Price

$6.8k-33% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage61$2.0k–$18k
Roof installation54$11k–$23k
Roof inspection42$539–$12k
Roof repair40$638–$8.2k
Gutter installation31$638–$4.1k
Gutter repairs16$371–$2.3k
Roof damage repair11$438–$2.7k
Skylight repair7$613–$4.4k

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