Koala Insulation of North and West Phoenix at a glance
Google reviewers rate Koala Insulation of North and West Phoenix five stars based on 134 reviews, with the owner responding to 69 percent of them. Customers describe services including attic and garage insulation, as well as solar fan installation, highlighting punctuality, professional communication, and fair pricing. Recurring themes note thorough cleanup, detailed explanations of work options, and effective coordination for rental properties. No common criticisms appear in the provided excerpts, as all reviews reflect positive experiences with the contractor's responsiveness and work quality.
Google rating: 5.0 out of 5 from 134 reviews (99% five-star).
Reviews on this page: 134 Google reviews (121 with written comments, 2 with photos).
Owner responses: the business replied to 69% of reviews.
Most recent review: October 27, 2026.
Service: Attic Insulation Service serving Mesa, Arizona.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
134 reviews on Google
5★132
4★2
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“the installers were very friendly and knowledgeable.”
“The crew arrived right on time, demonstrating utmost professionalism and a friendly, respectful attitude throughout the project.”
“Their attention to detail was exceptional, and they executed the job flawlessly.”
“Highly recommend, first class 10 rated every step of the way from Rich assessing the job to Mike performing the job and Amy coordinating the job coul…”
“They were very affordable and prompt and very clean.”
“Also appreciated their communication, very important to me.”
“If you are looking for a reliable insulation contractor, we highly recommend Koala Insulation.”
People customers mention
Rich11 reviews
Michael7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
DickLocal Guide · 130 reviewsiTotal number of Google reviews Dick has written across all businesses on Google Maps, not just this one.
Thanks a lot, Dick! We're so glad to hear that you found our service quick and efficient. At Koala Insulation, we pride ourselves on delivering comfort and efficiency, and it's wonderful to know we met your expectations. That's the Koala Way!
JakeLocal Guide · 42 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
talking to the sales person was easy and comfortable. he explains the process with lots of details. he arranges the meeting of the installers and the process. the installers were very friendly and knowledgeable. the job was quick and efficient.
appreciate all what Koala did and can't wait to work with them again on my insulation project. thanks.
Price assessment: Reasonable price
Services: Fan installation
Greg MillerLocal Guide · 14 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Great working with Koala to have my house reinsulated. Very professional from start to finish, cleaned up, provided photos of all the work completed in my attic, and gave additional information and recommendations based on experience. Also appreciated their communication, very important to me. Will certainly recommend Koala to others.
Response from the owner · 6 days ago
Thanks a lot, Greg! We’re so glad you had a positive experience with our team and that you appreciated our communication and professionalism. Your recommendation means a lot to us, and it truly reflects the comfort and efficiency we strive for at Koala Insulation. Thank you for choosing us and sharing your feedback!
Freislinger Gary & Sharon2 reviewsiTotal number of Google reviews Freislinger has written across all businesses on Google Maps, not just this one.
Had insulation blown in the attic. The sales person Rich and the installer Michael were professional and made the process easy. Thanks Koala Insulation for a job well done
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a week ago
Thanks a lot, Gary & Sharon! We're so glad to hear that our team made the insulation process easy and professional for you. At Koala Insulation, we pride ourselves on delivering comfort and efficiency, and it sounds like we hit the mark for you. Your feedback means a lot to us!
Dan RheaumeLocal Guide · 24 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Highly recommend, first class 10 rated every step of the way from Rich assessing the job to Mike performing the job and Amy coordinating the job could bot have been a better experience.
The results are what matters and they came thru
Services: Remodeling
Response from the owner · a week ago
Thanks a lot, Dan! We're so glad you had a first-class experience with our team, from assessment to execution. It's great to hear that we delivered on our commitment to comfort and efficiency, and we appreciate your high recommendation. That's the Koala Way!
Beverley Bodiroga11 reviewsiTotal number of Google reviews Beverley has written across all businesses on Google Maps, not just this one.
Koala was great to work with. The property (a rental) is 65 miles from my home. Koala was very cooperative in working with both myself and my tenant in the scheduling and installation of attic insulation. I would not hesitate to recommend them.
Price assessment: Great price
Response from the owner · a week ago
Thank you so much, Beverley! We’re delighted to hear that you found working with us a great experience, especially considering the distance involved. Our team is dedicated to ensuring comfort and efficiency for both property owners and tenants, and we appreciate your willingness to recommend us. That's the Koala Way!
Rod Alt1 reviewiTotal number of Google reviews Rod has written across all businesses on Google Maps, not just this one.
If you are looking for a reliable insulation contractor, we highly recommend Koala Insulation. We hired them to increase our attic insulation, and the level of customer service we received was outstanding. The crew arrived right on time, demonstrating utmost professionalism and a friendly, respectful attitude throughout the project. Their attention to detail was exceptional, and they executed the job flawlessly. It is rare to find a team that balances technical expertise with such stellar customer care. Five stars all around!
Price assessment: Great price
Services: Service not listed
Response from the owner · a month ago
Hi Brenda, it's wonderful to hear that our crew's technical expertise and customer care stood out—thank you for the detailed feedback and for trusting Koala with your home!
